@PredatorRules: No that's wrong. I made a mistake when explaining that. Sorry. You guys need to remember I'm just a user not a geek. I just use it and expect it to work and when it doesn't, I, like a lot of people need help to fix it.

No the cables are connected up the right way. I can take the new one off and put the old one back on again and everything works fine. It's the new router that's the problem. I think I will push in the reset button and see how I go. One thing that puzzles me is why everyone says to type in 192.168.1.1 when the instructions say to use 192.168.20.1. At the moment no matter which number I type in, it just directs me to Google search.

@xcazx: No I was given it, and I know for a fact that the person that had it before me has mucked around with it's settings. He told the wife that he had reconfigured it for our computer. I am wondering if that's half the problem with it.

Got to go now. Back later. Got to do the lawns before it gets to hot. Still summer here in the southern hemisphere. NZ.

@bigfootpart2: Would that be typed into the internet browser or a different one.

@PredatorRules: Ok so when I type those numbers into the browser will it just bring up router settings ?

@quikdash6: No, to the modem. The modems connected directly to the computer.

@MonsieurX: It doesn't have one, just a paper quick start guide that tells you to type in the numbers 192.168.20.1 into the browser and press enter. But that's no good as there's no internet connection. There's my problem.

Hi, I am trying to update my computer with a newer router and after I have connected all the cables it is not accepting the internet. I don't know why this is so I have disconnected it and put the older one back on. Any ideas as to what I am doing wrong ? It says that you have to bring up the browser and type in some numbers, but I can't do it if there's no internet connection. Please no answers too technical as I'm not a geek. The newer router is model NP805N

Ok thanks for that guys.