Number of Xbox 360s that have died on me: 0 Number of lights that I've encountered: 3 flashing red ones
Number of calls to 1-800-4MY-XBOX since March: 7 calls ( 4 calls between the last month)
Number of callbacks promised: 0
Number of callbacks received: 0
Number of SR's started: 4
Number of SR's closed or replaced due to being set up incorrectly:3
Number of SR's closed due to issues actually being resolved: 1
Most Number of times I was asked my name and phone number during a single call: 18 times ( amazing isn't?)
Number of times I was told "Microsoft will contact you when the investigation is complete": 40+
Number of times that I ended up on the Spanish language hold line:0 ( though I wouldnt really care considering I'm Dominican)
Total spent on Xbox 360 related products: $1039.83
Amount of XBL content not working properly:0 points
Total time spent on the phone with 1-800-4MY-XBOX: 5 hours,35 minutes
Total time spent trying various remedies: 1 day
TOTAL TIME TRYING TO RESOLVE ISSUES WITH MY XBOX 360's: 2 days
and I like to add....
Total Time Spent gettin a stupid repair box here : 7 weeks.
Even though I think this is just fanboyish, this is my experience with MS customer service...frankly we gotten all admit it sucks. But i'm pretty sure Sony's a Nintendo's was bad at one time so....
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