If a game is opened it can only be returned to most "big box" retailers for one simple reason: its defective. You aren't legally allowed to return a game because "you didn't like it". And this is why when you return an open game the most you can really get is an exact copy of the game you are returning.
When a retailer gets an open game returned they have a few choices dependant on who their supplier is. In every case there is paperwork that must be filled out - the paper work tells the manufacturer that there was a defective item and the store is given credit for that item. Now this is the tricky part - the store can either A: return the defective copy to the manufacturer IF that is required or B: once the paperwork is complete and the credit is in the system the game is simply thrown away.
Sometimes a retailer can see that there is nothing wrong with the product, they can then sell the game at a steep discount as an "open box" item. And it won't matter how low they sell it - as they have already recieved credit for the item from the manufacturer - its essentially a "free" item now and whatever they sell it for is profit. But "open box" items are very rare and in about 98% of the time the items were actually opened "in store" for a promotion or other reason and haven't actually been in the hands of any consumers.
CrimsonpugTwo
this is true ... except there are no legality issues, it's store policies not law.
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