The Broken 360 Thread v. 3 -- RROD, E74 Queries In Here.

I'm just wondering if my 360 is on it's way out. Recently, all kinds of strange errors have started popping up. So first, when I turn on the console, nothing shows up on my TV. I turn it off, wait 5 minutes, and try again: no dice. Finally, I unplug the HDMI cable and insert it into a different HTML input on my TV. Presto! The screen lights up with the dashboard. What's up with that?

Afterwards, I start playing a game, and then about half an hour to an hour into it, the game freezes. It doesn't matter what buttons on my controller I push, nothing happens. It doesn't even make any noises (like that "whoosh" sound you hear when you push the XBox button for when the mini-dashboard pops up), it's just dead. The only way to get it to react is to hit the power button on the console directly to shut it down. I do so, wait about an hour, and try again. 30-60 minutes later, bam! It's frozen again. Makes it almost impossible to play certain kinds of games.

It doesn't ALWAYS do that; sometimes I've gone for as long as 2 hours without a freeze. But that's rare. I'm just wondering ... are these the early signs of RROD? Should I go try to find my reciept so that I can make a call to Microsoft soon? Is there anything I can do to try to delay the onset of RROD, or is my 360 basically doomed? I've never gotten an RROD before, so I guess it's just my time, huh? It's almost like a rite of passage for 360 fans...

Did anyone who bought a XBOX360 around OCTOBER have to turn their xbox in for repairs yet??

I bought my xbox 360 in october and right now its freezing in GTAIV maybe every 20 minutes (didn't install the game onto hard drive)

My question is, if THE XBOX JUST FREEZES with NO LIGHTS? what could be the proble,??? I already cleared my xbox hard drive cache, and took the hd out...

HOW LAME AN OCTOBER 2008 XBOX STILL HAS ISSUES?

I have the E74 error code, with the lower right part of the circle flashing red. There's a solution I plan to try for that - when we unplug the AV/HD cable and turn the 360 on that way, the red light isn't on. So we're going to try a new cable. If there's any info on that, it might be helpful, but I'm more posting about something else.

When I was playing Fable II a couple weeks ago, the whole screen suddenly got discolored (grayish) and had lines running down it, and I could hardly see what was going on. When I went to the dashboard, the problem was still there. But if I turned the system off and back on, it was okay again for a while. That I can see as being the AV/HD cable having issues. But then when I played Fallout 3, we got a different issue where only the in-game screen got some lines on it, this time more of a pink color. Looks like a different problem. When I went to the pause screen (where you load, save, etc), it didn't show up. It didn't follow it to the dashboard, either. But when I saved while the in-game screen was like that, it showed up in the picture for the save file, and when I turned the console off and restarted, it was still there. I tried loading an earlier game and it had spread to that, too. It had also had the same problem as Fable II once or twice, so that seems like it applies to all the games and it comes and goes. I was wondering if the Fallout 3 problem was only with the game disc, though, or if anyone knows about either of these problems.

sylphstarwind35

I personally haven't had this problem with my 360, but the description you are giving about the discoloration in the visuals is exactly what happens when a GPU starts overheating or malfunctioning. This could escalate into a RROD, but even if it doesn't the problem won't just go away. Unfortunately you will need to send it in for repair.

Just one question: My 360 got RROD last wednesday. I gave it to UPS on thursday and got a mail this morning saying it is now being repaired.
How long will it probably take for me to get my 360 back? I'm hoping friday since that's when RE5 is coming out :P.

Also, I've heard that things go much faster now since there are less 360's dying compared to the amount before. Is this true?

You know for the $100 it costs to repair the Xbox 360, its almost better to spend an extra $100 to get an Arcade which has another controller, memory card (which would pretty much cover part of the extra $100), and a 3 yearwarranty.....It sucks because my system is completely out ofwarrantyfor the Red Ring of Death and E74.

Hi all I have a problem, i left cod 5 in my xbox and turned it off... i come back turn it on and it says that the disk is unreadable! so i try it again, no luck and then i clean the disk still no luck. my other games work fine but i dont know what the hell is going on any help would be appreciated. thanks all :P

update**

it works. i turnt my xbox up vertical like i read on another forum and found a tiny tiny little smudge on the disk. and yeah it works thank Gawd.

TY all

I personally haven't had this problem with my 360, but the description you are giving about the discoloration in the visuals is exactly what happens when a GPU starts overheating or malfunctioning. This could escalate into a RROD, but even if it doesn't the problem won't just go away. Unfortunately you will need to send it in for repair.

zaney

Okay, thanks. I'll probably try to move it to a better spot and get a cooling thing for it, and still try the new cable, but now I'll expect to send it in soon anyway. I'd still like to hear any more input or if anyone's had the same thing, though.

My xbox 360 just got the RROD and has already left my home to be fixed....I'm totaly gutted though as i've just bought f.e.a.r 2 and shell shock 2, plus street fighter 4 will arrive tomorrow morning and my xbox is at the doctors....

But i have to ask, why does the RROD happen? what gets damaged in the 360 to make it die?

WHY 360.... WHY DID YOU DIE ON ME!!!

corb77

Good to have my 360 back, it runs cooler, quieter, and smoother then it did before, some things I am taking into consideration this time around is I moved to the top shelf so it's not in a cramped shelf on my entertainment center where it gets poor ventilation, secondly its now plugged into my wall instead of one of my many surge protectors I got laying around the room, I am so happy to have my 360 back, and lets hope I am never in that repair boat again because it was a ass.

Hi all I have a problem, i left cod 5 in my xbox and turned it off... i come back turn it on and it says that the disk is unreadable! so i try it again, no luck and then i clean the disk still no luck. my other games work fine but i dont know what the hell is going on any help would be appreciated. thanks all :P

slurry666

[QUOTE="corb77"]

My xbox 360 just got the RROD and has already left my home to be fixed....I'm totaly gutted though as i've just bought f.e.a.r 2 and shell shock 2, plus street fighter 4 will arrive tomorrow morning and my xbox is at the doctors....

But i have to ask, why does the RROD happen? what gets damaged in the 360 to make it die?

WHY 360.... WHY DID YOU DIE ON ME!!!

skyskeek

One Year Express Warranty on Console (Three Years for Three Lights Flashing Red) Someone explain this part to me. >_>MrLions

Anything that isn't related to the RROD like disk dray failure E74 ect is covered under a 1 year warranty, while the RROD is covered by a 3 warranty.

Can't believe I actually got RROD today, Fortunately thanks to forums like this one I didn't panic8)

Sent Microsoft my console in a wii box just to annoy em'

Can't believe I actually got RROD today, Fortunately thanks to forums like this one I didn't panic8)

Sent Microsoft my console in a wii box just to annoy em'

2-10-08

:lol:

No way!

[QUOTE="skyskeek"]

[QUOTE="corb77"]

My xbox 360 just got the RROD and has already left my home to be fixed....I'm totaly gutted though as i've just bought f.e.a.r 2 and shell shock 2, plus street fighter 4 will arrive tomorrow morning and my xbox is at the doctors....

But i have to ask, why does the RROD happen? what gets damaged in the 360 to make it die?

WHY 360.... WHY DID YOU DIE ON ME!!!

FOR3SKIN

Do you know what this secondary code means? I just tried it on my 360 and the lights have flashed in this sequence-4, 1, 4, 2.

Ahoy all. I have a problem with mmmmmy xbox as well. For a while now its been giving me whats known as the white screen of death (Did a bit of research and apparently the laser is not reading the disk correctly or getting stuck). I have to repeatedly pop the disk in and out until the stupid thing decides to run. This can take 15 or so tries sometimes. Especially my saints row 2. Some games are known to freeze as well (again..saints row 2) and other games have other problems. My devil may cry 4 will stop and ill get a "this disk is unreadable" sign right after i beat a particular boss. On top of which the disk tray gets stuck fairly often and i have to give it a hard flick for it to unjam or even have to pull it out semi forcefully. My system is really beaten up. Had it since jan 06. But my real problem is the white screen. Is there a possibility of being able to buy and install a new dvd drive? Or does the 360 have some kind of security lock out code that wont accept any other hardware? Im reluctant to send my 360 in because i heard it takes weeks to get it back not to mention a couple of other horror stories about how people get different consoles back that dont work as well. Heard one guy had up to 4 consoles sent back to him before he finally got a working one. sharpshooter188

[QUOTE="FOR3SKIN"][QUOTE="skyskeek"]Micro didn't do there homework on them before they put them out on the market there is 2 processors in them an the heatsinks get so hot you can't put hand on them plus they use 2 Xclamps on the bottom of the board when the chips get hot the pressure from the xclamps warp the board an cause cold solder joints when this happens the processors are no longer connected to the board when you send it for repair they remilt the solder joints an do away with xclamps an use a better heatsink compound between the chip and heatsink the newer ones made made in 2008 have what is Jasper chip an run much cooler in !!/2008 they came out with a more cooler running chip

meme378

Do you know what this secondary code means? I just tried it on my 360 and the lights have flashed in this sequence-4, 1, 4, 2.

hey,

My problem was i had a green screen (could still play) but a day later i had no image at all (video card problem i guess)

I Just send my xbox yesterday and got a email that told me it is already repair and ship... it is normal ? in 1 day ?

(Sorry for my english)

Just got RROD, went to the repair console page on xbox.com, MS says my 3 year warranty is expired, am I SOL? Because if I am i'd be ready to cry...Seriously.Im_single

[QUOTE="Im_single"]Just got RROD, went to the repair console page on xbox.com, MS says my 3 year warranty is expired, am I SOL? Because if I am i'd be ready to cry...Seriously.FOR3SKIN

[QUOTE="FOR3SKIN"][QUOTE="Im_single"]Just got RROD, went to the repair console page on xbox.com, MS says my 3 year warranty is expired, am I SOL? Because if I am i'd be ready to cry...Seriously.Im_single

Isn't Microsoft supposed to send you a box, which you'll use to send in the 360? I contacted customer support online, gave them my serial number, etc. Then I got an email saying they're processing my request to repair my console. That was February 20, almost a month ago, and they I haven't received a box yet.

Hi,

I have 2 questions. I recently send my xbox for repair this week and they send me a new console, i don't know if it a brand new console because when i turned it on i had a 3 red light (RROD) so I repluged the cable / reboot console... and it was ok after that.

It was the first time i turned it on since i have it... I have no idea what really happened.

Should i be worried or can it be normal (Like cable problem)?

When they send you a new console it is brand new ?

hi everyone, I have a few of questions. I got the red rings yesterday but something weird keeps happening. I unplug everything like the help thread says and everything works fine. I restart the console an i get the red rings again. The next day i start up the console, red rings, I unplug and replug everything and then it works. Its like a pattern. Should i send it in for repair or is there something i can do myself?

My second question is in regards to to the warranty, I enterd my serial number of my 360 on xbox.com and says that my warranty has expired. If all consoles get a standard 3 year warranty(and i bought mine at around the end of 2006) then logically it should be void untill the end of 2009 otherwise they will charge me $110.00. If i send them my 360 with the receipt attached will they relize that themselves or do I have to file a complaint?(or one of those warranty dispute forms?)

Lastly, if i send my xbox to be fixed do I just send them the console itself? OR the console, the hardrive and all the wires that come with it? Is it a new console that they send me or is it refurbished?

Thanks in advance for your help and support

I was so happy yesterday when I got my 360 back.....and then after about two hours I got the e74 error. It's not the fact that I got it that angers me, its just that now I have to wait double the wait time (or more if the people are fix it are completely stupid and don't fix it again) for the problem that should have been fixed the first time. Looks like no Xbox for me for a while.

The spike protector does not cause rrod if the power supply does not get enough power the power supply lite will be orange when you plug it in a serpate outlet the lite should be green the console should operate then

Does anyone know what bad flashing is? What is done to cause this which is error code E64 the internet says that it is caused by the dvd drive being not plud in or a bad solder joint in the dvd drive circuit. the error causes one red lite in the right lower side of the circle What does any one know about this?

[QUOTE="kozzy1234"]

Just fixed two 360s today that had RROD!

The X-Clamp fix does work people. If you are out of warranty, check it out. You get a step by step guide and all the stuff needed (or you can just buy the screws and everything else yourself and will cost under 10$). Its not that hard to fix, took me about 2 hours to do 2 of them today. Working like new again.

Anyways, no this isnt advertising, just a heads up for people who have no warranty anymore and who got RROD. Its well worth checking this out people.

Have no idea how to fix the E74 error, but the RROD alot of the time is very easy process to fix (not the silly towerl trick lol).

planetkyle

i got a 3 74 bottum right any idea what this means

Don't make the same mistake like i did here. My 360 finally died on me 3 days ago, so this morning i gave xbox customer support a call to arrange for my 360 to be repaired since my date of purchase is within the 3 years warranty. So after explaining what is wrong with my console and giving her the serial no. to the lady at the other end of the line, she told me to pay$140 as my 360 died because of one bottom right quadrant red ring(E74) and not the 3RROD.

It was only at this time that i decided to google it and check for the details of the extended 3 years warranty but i came across numerous websites that state 'Microsoft to suffer 1b dollars in repair cost as they extended their warranty coverage to 3 years.' Which didn't say that the 3 years warranty plan is specifically meant for the 3RROD.

I know it's my carelessness for missing out on the 3RROD-only-plan and assume that the 3 year warranty period include all types of hardware defects.

I also know that to include all types of hardware malfunction in the 3 year warranty plan seems abit too much for microsoft to bear, just hope that my dear xbox could display 3RROD instead of 1 :)

Note: I bought my 360 on 22nd March 2006. I have tried removing my harddrive but it doesn't change anything. Some say that E74 means there could be a problem with my AV cable. When i start up my 360 my screen still display the error screen and i have tried using my old cable(came with the core set) and it's the same result.

Ahh sad day for me indeed. Wish everybody's 360 would stay healthy for a long period :)

can't check the av cord since i don't have another one and sure doesn't look like there any problem with it

The spike protector does not cause rrod if the power supply does not get enough power the power supply lite will be orange when you plug it in a serpate outlet the lite should be green the console should operate then

skyskeek

My 4th xbox just received the 3 RROD, so I'm shipping it out soon. As I understood it on the xbox site, if your xbox has either 3 or 4 RROD and it is less than 3 years old then you qualify for the free repair. Otherwise it's 100 bucks to fix it. I noticed that the charge dropped from $100 to $0 after I tried to do the repair thing online and selected the problem description as 3 RROD.

Is anyone else out there on their fifth xbox already? I've heard of some people being in the double digits already!