I used to love Xbox 360 until I realized what a pice of **** it is. When I bought my first (in July of last year, I believe) I was trying to get it online (within one hour of opening the box, no less) and then all of the sudden a black screen pops up with the ring of death on it. So, I call MS support and after an hour of being transferred to the next rep over and over again it was finally resolved that the hard drive disk crapped out. I mean, what the ****. But whatever, they told me to take it back to the retailer and get it replaced. So whatever, I got it replaced and all and it's been working fine since. Well, since recently. About a week ago my 360 started acting funny. I would be playing Burnout and the game would freeze. I know that games will rarely do this so I just rebooted the system and played it again. Another 30 mins. goes by, and guess what? Another f***ing black screen. And no, I patched the game and have the latest firmware. So whatever, I just let it be. So I go to play Gears of War a couple days later and the screen goes: green, blue, red and then reverts back to green and stays there. So I'm like, Okay, it can't be the game, it's something internal. Heh, so I go to restart the frickin' system yet again and... nothing. Absolutely nothing. Just black. So I go to www.xbox.com and look up "BLACK SCREEN". So, on their support note for troubleshooting it says that the video cable is faulty. So... I call MS support again and am on the waiting line for about a half hour and this Indian chick (or maybe it was a dude, who knows...) answers and I tell her all the story and yadda, yadda, yadda. So they send me a replacement cable. Takes about a week... I plug it in and same stupid thing. Black screen. No ring of death, no nothin'. I hardly moved the stupid thing. It's at room temp. I don't understand. I took the darn thing back to Costco and they refunded all my money back. But, it's rediculous. I look up "my xbox 360 broke" on Google and I read all these nightmare-ish stories about defective units. Now, I don't know what to do with my money. I kinda don't wanna buy another 360 because I'm sure I'll get screwed again in about a year from now and THEN I'll have to pay for it to get fixed by MS. I read about the leaked version of Xbox 360, and I think I'll probably just wait for that... Maybe then they'll get their **** together by then. Or maybe I should take my money elsewhere? I have no idea. I ain't in no way a fanboy, just a pissed off consumer. I owned all 3 of the companies products (PS1, GC, Xbox, yadda, yadda). I don't know how do you all feel about this? Care to share any customer support nightmares/console defects of your own?
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