Flat screen leaving permanent marks on the top screen....

The square box on the flat bottom screen has left a mark on the top screen. Has anyone else decided to take the time to send their 3ds in for repair because of this or just let it be?

I got my 3DS the day of the price drop and have never had this issue. You aren't slamming the thing shut are you?

But I should probably be more gentle with the thing anyways. But I read some people have been sending theres in and Nintendo fixes it. But I dont know if its worth a slight thing

Mines was beginning to do this as well, so I cut one of my ipod screen shields down to size to put on my top screen. Even so, the shield is starting to get a permanent mark, but I guess that's better than the screen itself. I say go ahead and send it in to Nintendo. I've heard some other people had some success with this, but I don't know if they replace the screen or the entire 3DS itself. I would call ahead to customer service and ask them.

Send it in to Nintendo. I did, they were good about it.

I sent mine into Nintendo, they sent me a new one.

Yeah I use a cloth between my screens as well. My previous 3DS was so bad that it left marks even if there was a cloth between the screens. This new 3DS seems to be a lot better now. I don't get any marks whatsoever, but that's with the cloth - I don't want to risk it without the cloth.

The bottom screen does leave marks, which I hear can end up as permanent scratches. I just place a micro fiber cloth, which I use to clean my screens too, and I haven't had any marks since. It kind of happens when it's in your pockets, or bag, and it's moving around I believe. yoshi_64

Did you ever send it in to be repaired or just put the fiber cloth there?

Just called them up and the guy talked to an advisor and they are going to repair it so it doesnt happen again.

Just called them up and the guy talked to an advisor and they are going to repair it so it doesnt happen again.

pacific90

[QUOTE="pacific90"]

Just called them up and the guy talked to an advisor and they are going to repair it so it doesnt happen again.

TankZorz

Yeah I was pretty skeptical of his response. He said that the manufactorer would send me a model with corrections. But he couldnt gurantee me that for sure. I am packaging the 3DS now. Hope those Nintendo weasels are telling the truth and just dont send me another defective unit.

[QUOTE="TankZorz"][QUOTE="pacific90"]

Just called them up and the guy talked to an advisor and they are going to repair it so it doesnt happen again.

pacific90

Yeah I was pretty skeptical of his response. He said that the manufactorer would send me a model with corrections. But he couldnt gurantee me that for sure. I am packaging the 3DS now. Hope those Nintendo weasels are telling the truth and just dont send me another defective unit.

Yeah, it'll probably happen again. It's about time for me to send mine back it. :(

I sent mine into Nintendo, they sent me a new one.

trugs26

[QUOTE="yoshi_64"]The bottom screen does leave marks, which I hear can end up as permanent scratches. I just place a micro fiber cloth, which I use to clean my screens too, and I haven't had any marks since. It kind of happens when it's in your pockets, or bag, and it's moving around I believe. pacific90

Did you ever send it in to be repaired or just put the fiber cloth there?

[QUOTE="trugs26"]

I sent mine into Nintendo, they sent me a new one.

darkspineslayer

I am curious about this as well. Also, what kind of turn around time are we looking at?

[QUOTE="pacific90"]

Just called them up and the guy talked to an advisor and they are going to repair it so it doesnt happen again.

TankZorz

The problem can be fixed by placing larger bumpers on the top screen. Just one or two millimeters of extra lenght and the problem is gone. I'm assuming that is what they are doing.

[QUOTE="TankZorz"][QUOTE="pacific90"]

Just called them up and the guy talked to an advisor and they are going to repair it so it doesnt happen again.

DarkGamer007

The problem can be fixed by placing larger bumpers on the top screen. Just one or two millimeters of extra lenght and the problem is gone. I'm assuming that is what they are doing.

I just wipe mine off and that seems to fix it. It's not bad enough to notice while I'm playing.

Im buying a screen protector though when I get it back ha ha.

I just wipe mine off and that seems to fix it. It's not bad enough to notice while I'm playing.

Noname81

That was what mine was like at first too but over time the abrassiveness of the dirt eventually wore permenant scratches.

You can get a pack of 3 screen shields (3 top, 3 bottom)at Toys R Us for $5. This was a blessing. I am anal aboutscreens and considered ghost armor but that would be about $30. I screwed up the first one with a couple of air bubbles, but the second one looks pro.