Anyone else have scratches developing on top screen?

I have been making sure to take good care of my 3DS. I always handle it with care. I wipe it down each day after use with a clean microfiber cloth. But even after all my efforts to keep it clean,I think I am beginning to see a design flaw.

Because the bottom screen is smaller than the top screen, the top screen rests on the edges of the small screen. Its been a week and it is already starting to develop 2 PERMANANT VERTICAL LINES on the top screen, ABOUT 1/4" FROM EITHER SIDE. I was so upset when I discovered this last night. I just kept gently wiping and wiping and it won't come off.

While it doesn't affect my gameplay yet, I feel it definately will over time, seeing that its only been 1 week and there is damange. I've owned lots of portables, I know how to take care of hardware. It seems to me this is Nintendo's fault. I already wrote a letter to Nintendo, I am just waiting for a response now.

Is anyone else experiencing this issue? If not, then mine is a defect and I am going to try to get Nintendo to get me a new one.

So it isn't just me. Thats totally BS. I really like the 3ds, but that's lame they didn't test that. I think if they just filed the edges of the screen down like .003 inches it would fix it. I wish I knew this before hand, so I could've gotten a screen protector. I never needed one for my other DS because it folds and protects itself.

I've seen those vertical lines too, but mine wipe away. Sometimes it takes a little extra effort, but sure enough they're soon gone.

I have been making sure to take good care of my 3DS. I always handle it with care. I wipe it down each day after use with a clean microfiber cloth. But even after all my efforts to keep it clean,I think I am beginning to see a design flaw.

Because the bottom screen is smaller than the top screen, the top screen rests on the edges of the small screen. Its been a week and it is already starting to develop 2 PERMANANT VERTICAL LINES on the top screen, ABOUT 1/4" FROM EITHER SIDE. I was so upset when I discovered this last night. I just kept gently wiping and wiping and it won't come off.

While it doesn't affect my gameplay yet, I feel it definately will over time, seeing that its only been 1 week and there is damange. I've owned lots of portables, I know how to take care of hardware. It seems to me this is Nintendo's fault. I already wrote a letter to Nintendo, I am just waiting for a response now.

Is anyone else experiencing this issue? If not, then mine is a defect and I am going to try to get Nintendo to get me a new one.

jokoo

yea I am also seeing those horizontal lines on my top screen too but luckily they wipe off. I suggest bringing it back to the store you bought it from and exchanging it.

I've seen those vertical lines too, but mine wipe away. Sometimes it takes a little extra effort, but sure enough they're soon gone.

kirkonacid

Most likely it's oil and dirt on the edges of the bottom screen that is being transferred to the top screen rather than it actually scratching. However keep in mind that vigorously wiping the screen on a regular basis could eventually cause scratching, so a screen protector is still recommended.

Wow, I knew the top screen was bigger, but this was something I never thought of happening. I did a quick google search and other people seem to be experiencing this. Thanks for bringing this to my attentino

You mean this??

http://i7.photobucket.com/albums/y270/Babugee/3DS.jpg

http://i7.photobucket.com/albums/y270/Babugee/3DS2.jpg

so lucky... I'd rather have a few scratches than a loose hinge. It's really annoying when playing ssf4 :evil:

I have seen this too. But mine wiped away too.

There's not a single mark on my top screen, and I can't imagine how simply closing the 3DS would cause the kind of marks seen on the picture above. It seems the two halves would have to rub together, and I have no idea how someone would pull that off.

As soon as I heard about it (and somewhat noticed it a little on my 3DS), I just keep a cloth in between the screens when its closed. It might make me look like some insane cleaning freak but dammit I want no scratches!

Yeah I've got that issue too, so far it just wipes away, but it's got me a little worried. Seems like a pretty stupid design flaw.

Im just glad i got to hear about all this before i got mine! So now im going to have a screen protector protecting the screen and a piece of cloth in the middle protecting the screen protector.. :D cooldust

Wooow, Babugee got it bad. I don't get any of that and I usually leave a ton of crap piled on my 3DS on my bedside table which you think would push the top screen down even more. But that really sucks...riariases

[QUOTE="cooldust"]Im just glad i got to hear about all this before i got mine! So now im going to have a screen protector protecting the screen and a piece of cloth in the middle protecting the screen protector.. :D Babugee

Are you saying you got the scratches even with the shipping pad? I do not want to put screen protectors on because I do not seem to be able to apply them without having something trapped underneath, but when I read this thread I went to put the original shipping pad inbetween my two screens to avoid the scratches (was not using anything before).

Edit: OP Keep us posted on Nintendo's response.

[QUOTE="Babugee"][QUOTE="cooldust"]Im just glad i got to hear about all this before i got mine! So now im going to have a screen protector protecting the screen and a piece of cloth in the middle protecting the screen protector.. :D Euaggelistes

Are you saying you got the scratches even with the shipping pad? I do not want to put screen protectors on because I do not seem to be able to apply them without having something trapped underneath, but when I read this thread I went to put the original shipping pad inbetween my two screens to avoid the scratches (was not using anything before).

Edit: OP Keep us posted on Nintendo's response.

I'm wondering if I do have a messed up DS because noone else is really confirming theirs are permanant. I wrote a letter to nintendo and they basically told me to wipe it clean and if it didn't work i could pay $75 for a new screen replacement (so it could happen again..).

I do bring mine in my pocket all the time so I can get the play coins, maybe that makes it alot worse, but how else are you gonna get play coins? I have multiple pieces of fiber cloth I just wash and put inside when I close it now.

I wish so bad someone told me about this before I bought the system, I guess I am paying for not being able to wait to own one!Even though its designed to scratch itself, I still love my 3ds.

I have this problem also, I noticed it a while ago.

There's two vertical lines running down both sides of the top screen, and I couldn't figure out what they were from. I didn't notice until now either but they're in line with the touch screen. I've managed to wipe away some of the line on the left of the screen but not all of it and the line on the right won't go away and it's really annoying. Then there's the touch screen which has tons of scratches in a big circle from playing Nintendogs + Cats.

There's not a single mark on my top screen, and I can't imagine how simply closing the 3DS would cause the kind of marks seen on the picture above. It seems the two halves would have to rub together, and I have no idea how someone would pull that off.

dzimm

It's a hanheld :?

Don't defend poor design.