Bought a new game and the Club Nintendo PIN was already used?

I bought the game at EB Games/Gamestop. Could this mean that an employee already played my game and they just resealed it and sold it as new? What should I do?

Was it already opened? I'd take it back myself I want everything I am entitled to buying a new game including club points.AutoPilotOn

What he said ^

Nintendo customer support are friendly and understanding. They can find out what that number has been used for etc. They'll most likely just give you a new code over the phone, or register for you.

[QUOTE="AutoPilotOn"]Was it already opened? I'd take it back myself I want everything I am entitled to buying a new game including club points.nintendoman562

I worked at Gamestop. Thwy are allowed to check-out/rent games from the store and return them the next day, even if they are new. So maybe one of the employees checked out the game, used the code, and returned it on his next shift.

[QUOTE="nintendoman562"][QUOTE="AutoPilotOn"]Was it already opened? I'd take it back myself I want everything I am entitled to buying a new game including club points.OreoMilkshake

Oh well, at least you had a PIN. My 3DS didn't even come with the Club Nintendo PIN Insert :( *waves bye-bye to 160 coins*Spinnerweb

[QUOTE="Spinnerweb"]Oh well, at least you had a PIN. My 3DS didn't even come with the Club Nintendo PIN Insert :( *waves bye-bye to 160 coins*DarkGamer007

In the case theres a club nintendo paper. your PIN is on there too

EDIT: Wait, Sorry Nevermind. Go Back And Tell Them?

I had that happen to me. I called Nintendo and their customer service rep. had me cut the upc code off the game and mail it to them. After they processed it they sent me a new code to replace it. Only down side was that it had to be used within 2 weeks from receipt of the code, otherwise it would expire. I was already a platinum member, so I was kinda bummed out I couldn't save the code.

I bought a new game days ago, and came with the same problem like you.

Please, do not bump old threads.