Also, they are ZEROING OUT THEIR SUPPORT NUMBER ON THEIR OWN CUSTOMER SERVICE LINES:  http://www.destructoid.com/ea-censors-its-own-support-number-on-its-forums-248865.phtml

http://consumerist.com/2013/03/18/ea-disabling-user-accounts-because-it-thinks-any-contact-with-amazon-must-be-a-refund-request/

Please read.  If true, no one should every buy EA again.