Survery for all Xbox 360 Owners (UPDATED June 25th)

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abdelmessih101

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#1 abdelmessih101
Member since 2007 • 5230 Posts

My Intentions:

I have a similar thread in the PS3 forum and decided to do one for the 360 forum as well. Basically this is a survey to see how many Gamespot users have had problems with the 360. If you've ever had the RRoD, disc-scratching problems, disc read errors, or other types of broken or bricked 360, let us know. If you've had absolutely no problems, let us know too.

Thanks for participating. I would appreciate any and all posting so that I don't have to keep bumping this thread too much. :P


Additional Statistics:

In order to gather as much data as possible, if you have friends that are 360 owners but do not have a Gamespot account, let us know about their experiences with the 360 as well. I'll keep a running tab of all the additional "votes" here and post statistics below.

  • No broken 360s: +15
  • One broken 360: +15
  • Two broken 360s: 0
  • Three broken 360s: 0
  • Four or more broken 360s: +1


Total Adjusted Statistics: 8:50 PM EST June 25th, 2008

STATISTICS:

  • # of owners who have had NO broken 360s: 220
  • # of owners who have had ONE broken 360: 167
  • # of owners who have had TWO broken 360s: 62
  • # of owners who have had THREE broken 360s: 27
  • # of owners who have had FOUR OR MORE broken 360s: 26
  • Total Votes: 502

PERCENTAGES:

  • % of owners who have had NO broken 360s: 43.82%
  • % of owners who have had ONE broken 360s: 33.27%
  • % of owners who have had TWO broken 360s: 12.35%
  • % of owners who have had THREE broken 360s: 5.38%
  • % of owners who have had FOUR OR MORE broken 360s: 5.18%

Real Success/Failure Rate:

Here, I will calculate the total number of 360s that have broken down on you guys vs the total number of 360s that are currently working. I will assume that all voters currently have a functioning 360. I will also assume that people who voted 4 or more broken consoles have had exactly 4 broken consoles. For the total number of broken 360s, I take the # of votes for option two (one broken 360) + 2 times the # of votes for option three (two broken 360s) + 3 times the # of votes for option four (3 broken 360s) + 4 times the # of votes for option five (four or more broken 360s).

Broken 360s: 1[167] + 2[62] + 3[27] + 4[26] = 476

  • Total # of working 360s: 502
  • Total # of broken 360s: 476
  • Total # of 360s in survey: 978
  • % of working 360s: 51.33% (console success rate)
  • % of broken 360s: 48.67% (console failure rate)
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irockandroll

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#2 irockandroll
Member since 2008 • 1066 Posts
sup dude. good luck iwith lv 20 i hear it sucks lol
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abdelmessih101

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#3 abdelmessih101
Member since 2007 • 5230 Posts
I'll start off by voting none because my cousin has had no problems with his 360 and I'm hoping it stays that way.
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PlzDuntBanMe

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#4 PlzDuntBanMe
Member since 2008 • 3269 Posts
1 RRoD
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DZBricktop

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#5 DZBricktop
Member since 2007 • 2914 Posts

Fanboys ruin all surveys.

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abdelmessih101

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#6 abdelmessih101
Member since 2007 • 5230 Posts

sup dude. good luck iwith lv 20 i hear it sucks lolirockandroll

Yeah, I've gotten some "surprise" moderations that bumped me down about 50% total since I've been in this level. :? I've still got a long way to go.

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EnderSR388

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#7 EnderSR388
Member since 2004 • 6552 Posts
I had my fist RROD back in October. Before that though, my launch 360 performed like a champ!
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link-a-link

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#8 link-a-link
Member since 2005 • 1363 Posts
have had my elite since it came out (year and a half ago i think) with no problems what so ever, and its going to stay that way because i take care of my system and dont cramp it between my tv and entertainment center....
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abdelmessih101

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#9 abdelmessih101
Member since 2007 • 5230 Posts

Fanboys ruin all surveys.

DZBricktop

Yeah, I'm hoping for the most part that most people are honest with this, but I do realize that I can expect some skewed figures. My PS3 survey says that the PS3 has a failure rate of ~13.5% which I suspect to be a little high. I think the actual value for the PS3 is 5%-10%. We'll have to see what kind of results this one gets before I draw conclusions.

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virtualmatrix

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#10 virtualmatrix
Member since 2004 • 138 Posts
I've had 3 going on 4 in the next month or so...its already starting to warm up big time!
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Matt-4542

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#11 Matt-4542
Member since 2008 • 8002 Posts

3 of my friends have got the RRoD.

Ive had 1 Xbox 360 that had RRoD.

No problems now.

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EnderSR388

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#12 EnderSR388
Member since 2004 • 6552 Posts

My PS3 survey says that the PS3 has a failure rate of ~13.5% which I suspect to be a little high.abdelmessih101

I'll tell you right now, my PS3 is solid. I've yet to experience any crashes, freezes, disc read errors or anything to that effect. Sony has produced a well made machine. I just wish its game library was a little stronger though. I love MGS4, it's the reason I own a PS3! lol

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abdelmessih101

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#13 abdelmessih101
Member since 2007 • 5230 Posts

3 of my friends have got the RRoD.

Ive had 1 Xbox 360 that had RRoD.

No problems now.

Matt-4542

Thanks for the info

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abdelmessih101

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#14 abdelmessih101
Member since 2007 • 5230 Posts

[QUOTE="abdelmessih101"]My PS3 survey says that the PS3 has a failure rate of ~13.5% which I suspect to be a little high.EnderSR388

I'll tell you right now, my PS3 is solid. I've yet to experience any crashes, freezes or anything to that effect. Sony has produced a well made machine. I just wish its game library was a little stronger though. I love MGS4, it's the reason I own a PS3! lol

Please don't turn this into System Wars and get the thread locked. I was just using my other survery as an example.

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EnderSR388

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#15 EnderSR388
Member since 2004 • 6552 Posts

Please don't turn this into System Wars and get the thread locked. I was just using my other survery as an example.abdelmessih101

How is it a system war if I own both systems and respect both equally?

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TheHumanDove

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#16 TheHumanDove
Member since 2006 • 253 Posts
I voted once..it happened last week. But I'm not complaining...I've had my xbox 360 since launch so I'd say I got some good use out of it...waiting for repair.
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abdelmessih101

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#17 abdelmessih101
Member since 2007 • 5230 Posts

[QUOTE="abdelmessih101"]Please don't turn this into System Wars and get the thread locked. I was just using my other survery as an example.EnderSR388

How is it a system war if I own both systems and respect both equally?

You're not allowed to compare or talk about the PS3 in the 360 forum. It doesn't matter what your views are on either console, this is strictly a 360 forum.

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EnderSR388

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#18 EnderSR388
Member since 2004 • 6552 Posts
[QUOTE="EnderSR388"]

[QUOTE="abdelmessih101"]Please don't turn this into System Wars and get the thread locked. I was just using my other survery as an example.abdelmessih101

How is it a system war if I own both systems and respect both equally?

You're not allowed to compare or talk about the PS3 in the 360 forum. It doesn't matter what your views are on either console, this is strictly a 360 forum.

Then maybe you shouldn't have brought up the PS3 results, huh? Anyways, I gave you the info you needed.

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abdelmessih101

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#19 abdelmessih101
Member since 2007 • 5230 Posts
[QUOTE="abdelmessih101"][QUOTE="EnderSR388"]

[QUOTE="abdelmessih101"]Please don't turn this into System Wars and get the thread locked. I was just using my other survery as an example.EnderSR388

How is it a system war if I own both systems and respect both equally?

You're not allowed to compare or talk about the PS3 in the 360 forum. It doesn't matter what your views are on either console, this is strictly a 360 forum.

Then maybe you shouldn't have brought up the PS3 results, huh? Anyways, I gave you the info you needed.

I used them as an example in response to someone's else comment about fanboys ruining surveys. That's why I suspected that the values for the failure rates according to these surverys would be a little higher than the actual value. I wasn't talking about how great the PS3 (like you did) or comparing it to the 360 (which like I said, is not allowed either in this forum).

Please don't bring up the PS3 again - I don't want this thread to be locked.

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iam2green

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#20 iam2green
Member since 2007 • 13991 Posts

i'm on my second one. my frist one rrod on me.

my friend is also on his second. the weird thing is that he had his longer (couple weeks) and his rrod then the next day mine did.

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abdelmessih101

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#21 abdelmessih101
Member since 2007 • 5230 Posts

have had my elite since it came out (year and a half ago i think) with no problems what so ever, and its going to stay that way because i take care of my system and dont cramp it between my tv and entertainment center....link-a-link

My friend has 6 360s brick on him even though he keeps his consoles in PERFECT condition.

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Vadoc81

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#22 Vadoc81
Member since 2008 • 541 Posts
I've only had mine for a few hours so none :P
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abdelmessih101

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#23 abdelmessih101
Member since 2007 • 5230 Posts

i'm on my second one. my frist one rrod on me.

my friend is also on his second. the weird thing is that he had his longer (couple weeks) and his rrod then the next day mine did.

iam2green

Thanks

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abdelmessih101

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#24 abdelmessih101
Member since 2007 • 5230 Posts

I've only had mine for a few hours so none :PVadoc81

Well, let's hope it stays that way. :)

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sToK3d

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#25 sToK3d
Member since 2006 • 418 Posts
I just got the RRoD yesterday while playing the Bad Company demo :(:evil:..now to wait 2-3 weeks lol
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Acurev

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#26 Acurev
Member since 2003 • 6484 Posts
I got my 360 Pro a few weeks ago so of course no issues. Though I thought I heard newer versions were coming out that didnt RROD. If theyre out is there any way I can check to see which version Ive got? Im thinking if the new ones are out I could look for a date code somewhere. Though Google results bring up nothing on the issue.
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Saruman1719

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#28 Saruman1719
Member since 2003 • 12466 Posts
I've owned mine for 25 months and absolutely no problems yet.
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abdelmessih101

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#29 abdelmessih101
Member since 2007 • 5230 Posts

I got my 360 Pro a few weeks ago so of course no issues. Though I thought I heard newer versions were coming out that didnt RROD. If theyre out is there any way I can check to see which version Ive got? Im thinking if the new ones are out I could look for a date code somewhere. Though Google results bring up nothing on the issue.Acurev

The newer chipsets have reduced the occurrence of the RRoD, but they haven't found a complete solution yet.

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irockandroll

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#30 irockandroll
Member since 2008 • 1066 Posts
have had my elite since it came out (year and a half ago i think) with no problems what so ever, and its going to stay that way because i take care of my system and dont cramp it between my tv and entertainment center....link-a-link
yeah i care about my system ALOT too but thats not gonna stop the red ring of death now is it?
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abdelmessih101

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#31 abdelmessih101
Member since 2007 • 5230 Posts

[QUOTE="link-a-link"]have had my elite since it came out (year and a half ago i think) with no problems what so ever, and its going to stay that way because i take care of my system and dont cramp it between my tv and entertainment center....irockandroll

yeah i care about my system ALOT too but thats not gonna stop the red ring of death now is it?

What is the other thing that scares you? :P

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grayoldwolf

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#32 grayoldwolf
Member since 2005 • 2274 Posts
The manufacturing date on mine is 12/15/05 (i.e. a month after launch) and I've never had a single problem with it. It's totally perfect, knock on wood.
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abdelmessih101

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#33 abdelmessih101
Member since 2007 • 5230 Posts

The manufacturing date on mine is 12/15/05 (i.e. a month after launch) and I've never had a single problem with it. It's totally perfect, knock on wood.grayoldwolf

Ah, you were one of the lucky ones, I see. :P

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DFx_SOVEREIGN

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#34 DFx_SOVEREIGN
Member since 2008 • 25 Posts
None.
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craigalan23

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#35 craigalan23
Member since 2006 • 15879 Posts
Got mine last year and it was made like 11/17/07 or something close to that. No problems at all so far but i have a wii just in case!
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tainteddonut

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#36 tainteddonut
Member since 2008 • 925 Posts
It's getting close to a year now for me and I haven't run into any troubles yet. My friend who has a launch system never got the RRoD but his DVD drive kicked the bucket about 3 months ago so he had to get that repaired. Other than that nobody else I personally know have had any problems with their systems.
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bryce13950

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#37 bryce13950
Member since 2008 • 34 Posts
never had a problem although i know many people that have
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abdelmessih101

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#38 abdelmessih101
Member since 2007 • 5230 Posts

never had a problem although i know many people that havebryce13950

How many people?

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bob8hiscow

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#39 bob8hiscow
Member since 2008 • 193 Posts

My first 360 worked for a good 8 months before it crapped out. I let a (RELIABLE) friend borrow it, and he called me as soon as he got it home, telling me that after he plugged it in, he turned it on to make sure the wires were all plugged in (don't you hate it when they're plugged in, but not all the way?). Anyways, when he called he said that when he turned it on, some red lights came up. He looked it up online and found out about the codes that the red lights flash and that mine had an "unexplainable error." I returned it under warranty and got a seecond one.

When my second one came in, I plugged it in and turned it on. Red lights! GAH!!! I called customer support and told 'em what happened, then they told me to turn right around and return that one. (They were puzzled why that one didn't work- they test 'em for hours!) Anywho, the third one's been working like a charm for a year and a half now. I gave Microsoft the benefit of the doubt because flukes happen. Now if only they could solve the fluke of the high game prices...

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abdelmessih101

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#40 abdelmessih101
Member since 2007 • 5230 Posts

My first 360 worked for a good 8 months before it crapped out. I let a (RELIABLE) friend borrow it, and he called me as soon as he got it home, telling me that after he plugged it in, he turned it on to make sure the wires were all plugged in (don't you hate it when they're plugged in, but not all the way?). Anyways, when he called he said that when he turned it on, some red lights came up. He looked it up online and found out about the codes that the red lights flash and that mine had an "unexplainable error." I returned it under warranty and got a seecond one.

When my second one came in, I plugged it in and turned it on. Red lights! GAH!!! I called customer support and told 'em what happened, then they told me to turn right around and return that one. (They were puzzled why that one didn't work- they test 'em for hours!) Anywho, the third one's been working like a charm for a year and a half now. I gave Microsoft the benefit of the doubt because flukes happen. Now if only they could solve the fluke of the high game prices...

bob8hiscow

Two things:

1) At least they handled the problem properly.

2) There should never have been this big of a problem in the first place.

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daveyf03

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#41 daveyf03
Member since 2005 • 418 Posts
I went ahead and voted one even though it hasn't completely died just yet, twice last week it shut off with three flashing lights, I am just waiting for the other shoe to drop. BTW does anyone know if I can send it in, even if at the moment it works, I would like to get the whole process out of the way.
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DarkElf2112

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#42 DarkElf2112
Member since 2008 • 892 Posts
Never had the RROD but my first 360 did stop reading disks I put in it after about 4 months. No problem with my new one after more than a year though. :D
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abdelmessih101

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#43 abdelmessih101
Member since 2007 • 5230 Posts

I went ahead and voted one even though it hasn't completely died just yet, twice last week it shut off with three flashing lights, I am just waiting for the other shoe to drop. BTW does anyone know if I can send it in, even if at the moment it works, I would like to get the whole process out of the way.daveyf03

Good luck with your situation.

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sargentbotk

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#44 sargentbotk
Member since 2007 • 4224 Posts
Well, I've had no problems with my 360. I have given my 360 all the space it could ask for. Away from any electronic, even my HDTV (1 foot away :P). Everything is about 1ft or more away from my precious lol.
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Bigboi500

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#45 Bigboi500
Member since 2007 • 35550 Posts
My first 360 didn't get the rrod, but it did scratch the hell out of discs. It also got hella hot, so it would have died. I returned it and bought another one later and it works great and runs cool.
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TheWalrusBeast

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#46 TheWalrusBeast
Member since 2005 • 1820 Posts
Had 1 back in October. Microsoft sent me a new console and its been fine ever since.
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nooblet69

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#47 nooblet69
Member since 2004 • 5162 Posts
Have had 1 that broke on me had it since 2006 and got rrod on new years this year. They sent me a new one within a couple weeks and havent had any problems yet.
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punkyxse

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#48 punkyxse
Member since 2008 • 59 Posts
I haven't Broken My 360.. yet. i am still hate having to picking it up though.
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abdelmessih101

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#49 abdelmessih101
Member since 2007 • 5230 Posts

I haven't Broken My 360.. yet. i am still hate having to picking it up though.punkyxse

What? :?

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Dark_Pheonix01

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#50 Dark_Pheonix01
Member since 2006 • 734 Posts
My only RRoD was about 3-4 weeks ago, I already got my replacement console yesterday. Before that, I've had several run-ins with disc errors, probably around 4-6 total. That console didn't have the new falcon cooling system, this one might but I haven't checked.