Issues with my Xbox One X fan

Avatar image for i_p_daily
I_P_Daily

13507

Forum Posts

0

Wiki Points

0

Followers

Reviews: 1

User Lists: 0

#1 I_P_Daily
Member since 2015 • 13507 Posts

Anyone else had problems with their X's fans?

My console is shutting down saying that the console is not well ventilated when it is and the console is super quiet, but lately I have been hearing the fan which is loud on occasions.

Avatar image for sealionact
sealionact

4275

Forum Posts

0

Wiki Points

0

Followers

Reviews: 4

User Lists: 0

#2 sealionact
Member since 2014 • 4275 Posts

I used to have problems with shutdowns, but the console was literally in an enclosed shelf and not getting enough air. Since moving it out, all is well.

Try vacuuming the vents to get any dust out, and make sure both sides are well clear of any obstacles that would block airflow.

Avatar image for TJDMHEM
TJDMHEM

2688

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#3 TJDMHEM
Member since 2006 • 2688 Posts

https://support.xbox.com/en-US/xbox-one/console/console-turns-off-unexpectedly

I hope this helps.

Avatar image for hrt_rulz01
hrt_rulz01

19522

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#4 hrt_rulz01
Member since 2006 • 19522 Posts

@i_p_daily: Might have dust build up mate... not sure how you go about cleaning it without opening it up.

Avatar image for i_p_daily
I_P_Daily

13507

Forum Posts

0

Wiki Points

0

Followers

Reviews: 1

User Lists: 0

#5 I_P_Daily
Member since 2015 • 13507 Posts

Its weird as it sits under the aircon and which blows cool air directly onto my tv and Xbox.

Once it turned off i checked it and it wasn't even warm.

May need to get the dust buster onto it and give it a good hammering and see what happens.

Thanks for the suggestions guys i will try it again later and see if it's performing better.

Avatar image for mobius_basic
mobius_basic

594

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#6  Edited By mobius_basic
Member since 2002 • 594 Posts

@i_p_daily said:

Its weird as it sits under the aircon and which blows cool air directly onto my tv and Xbox.

Once it turned off i checked it and it wasn't even warm.

May need to get the dust buster onto it and give it a good hammering and see what happens.

Thanks for the suggestions guys i will try it again later and see if it's performing better.

@i_p_daily None of those suggestions are going to work. I preorderd the X1X and after all this time there was barely any dust in the fans or vents. Though I did blow a small amount out yesterday but for how long it's been in service, it was minimal and wouldn't cause these issues. What you are needing to do is take the entire thing apart. Mine is not in a cabinet and well ventilated sitting out in the open on top of my TV console. I would even open the window at night where the temp is in the 30's and it would still randomly happen. It used to never do this and it started happening several times every gaming session about a month ago. The X1X would work perfectly fine doing low level things like watching movies.

I suspected the root cause was poor thermal conductivity of the vapor chamber and the paste finally just pooped out (cracked/dried). I just spent an hour fixing it yesterday. I was so fed up with enhanced/more demanding games like RDR2 causing the console to sound like it was taking off or just abruptly doing a hard shut down...with heat blah blah blah warnings when it booted back up.

The X1X's paste is crap to say the least. It was literally like hardened bubble gum with some areas almost gone and too thick in others. I cleaned the old paste off the APU and vapor cooler, I grabbed some I use on my PC's water cooling blocks and that did the trick. It is completely whisper quite now again. I tested it last night and after 4 hours of gaming w/ RDR2 and Jedi Fallen Order - no shut downs or jet engine fans. You can't even hear the fan unless you stick your head next to it. Takes about an hour to do and is very easy. Just make sure you make a "map" of were the various screws go. Here are a few pics I took while doing it yesterday. You can see my "map" on the table with the screws laid out on it. Makes reassembly very quick and easy.

Avatar image for i_p_daily
I_P_Daily

13507

Forum Posts

0

Wiki Points

0

Followers

Reviews: 1

User Lists: 0

#7 I_P_Daily
Member since 2015 • 13507 Posts

@mobius_basic said:
@i_p_daily said:

Its weird as it sits under the aircon and which blows cool air directly onto my tv and Xbox.

Once it turned off i checked it and it wasn't even warm.

May need to get the dust buster onto it and give it a good hammering and see what happens.

Thanks for the suggestions guys i will try it again later and see if it's performing better.

@i_p_daily None of those suggestions are going to work. I preorderd the X1X and after all this time there was barely any dust in the fans or vents. Though I did blow a small amount out yesterday but for how long it's been in service, it was minimal and wouldn't cause these issues. What you are needing to do is take the entire thing apart. Mine is not in a cabinet and well ventilated sitting out in the open on top of my TV console. I would even open the window at night where the temp is in the 30's and it would still randomly happen. It used to never do this and it started happening several times every gaming session about a month ago. The X1X would work perfectly fine doing low level things like watching movies.

I suspected the root cause was poor thermal conductivity of the vapor chamber and the paste finally just pooped out (cracked/dried). I just spent an hour fixing it yesterday. I was so fed up with enhanced/more demanding games like RDR2 causing the console to sound like it was taking off or just abruptly doing a hard shut down...with heat blah blah blah warnings when it booted back up.

The X1X's paste is crap to say the least. It was literally like hardened bubble gum with some areas almost gone and too thick in others. I cleaned the old paste off the APU and vapor cooler, I grabbed some I use on my PC's water cooling blocks and that did the trick. It is completely whisper quite now again. I tested it last night and after 4 hours of gaming w/ RDR2 and Jedi Fallen Order - no shut downs or jet engine fans. You can't even hear the fan unless you stick your head next to it. Takes about an hour to do and is very easy. Just make sure you make a "map" of were the various screws go. Here are a few pics I took while doing it yesterday. You can see my "map" on the table with the screws laid out on it. Makes reassembly very quick and easy.

Thanks for the detailed response, but that looks too complicated for me and I don't have any paste etc to put it back together. I cleaned it out thoroughly with my vacuum cleaner and play it for over 3hrs without an issue, but if it shits itself again I will just use my old XB1 as I kept it in case of emergencies.