EB Games Screwed ME (please read)

NO NOT IN THAT WAY. :)

Yesterday I picked up ninja gaiden 2 USED from EB Games.

When I got home I realized that there was no disc inside the case they gave me. The guy just sealed a empty case with a EB games sticker.

When I took it back they never gave a disc or my money back because they thought I was Lying.

I just lost $49.99 +TAX.

Dude, I would call the police if I was you. That's a bunch of BS. Obviously the employee robbed you because as soon as you left the store, he probably slipped the disc in his pocket. If that doesn't work, complain to Gamestop Customer Service. (Yes, Gamestop is the parent company of EB games). I'll post the # below. If that also doesn't work, file a complaint with the Better Business Bureau.

If you have an issue with a store, please contact the GameStop.com Customer Service Center at (800) 883-8895

Dude, I would call the police if I was you. That's a bunch of BS. Obviously the employee robbed you because as soon as you left the store, he probably slipped the disc in his pocket. If that doesn't work, complain to Gamestop Customer Service. (Yes, Gamestop is the parent company of EB games). I'll post the # below. If that also doesn't work, file a complaint with the Better Business Bureau.

If you have an issue with a store, please contact the GameStop.com Customer Service Center at (800) 883-8895

paul52181

Dude, I would call the police if I was you. That's a bunch of BS. Obviously the employee robbed you because as soon as you left the store, he probably slipped the disc in his pocket. If that doesn't work, complain to Gamestop Customer Service. (Yes, Gamestop is the parent company of EB games). I'll post the # below. If that also doesn't work, file a complaint with the Better Business Bureau.

If you have an issue with a store, please contact the GameStop.com Customer Service Center at (800) 883-8895

paul52181

Oh and one more thing. Make sure to check the case next time before you leave the store. I've always made a habit of doing it because I don't trust those little EB/Gamestop rats...

Oh and one more thing. Make sure to check the case next time before you leave the store. I've always made a habit of doing it because I don't trust those little EB/Gamestop rats...

paul52181

Yeah, I was watching the guy who was getting my games and I also opened up the case to see if everything was in order before leaving.

Go back and demand to speak to the manager. If you complained about it they would probably give you a disk.Mr_Vandelay77

Yeah, and hopefully they would fire that guy who was serving him.

i wouldnt leave without a disk

need to stand firm dude

i wouldnt take that ****

I only used EB Games once to buy a few PS2 games a few years back, didn't enjoy their service much. FPS_Gamer123

same lol, its like a library in there. the EB i go to is very quiet and it makes me feel uneasy.

Better yet, they can check their computer inventory (how much the computer says they have) compared to what they actually have. Since the computer says they sold one but they actually didnt give you the disk, they will find an extra disk in their possession.

Yeah call the customer service, they'll do something

When i bought the Movies, they accidently just gave me the display case (two empty cases below the cover)

But they gave me the game

I would Report Them. Thats BS

The Gamestop thats near me i have no problems with them.

thats why i never go to those places, they screw you every chance they getMuscleCarMan

Yeah and then when you buy something they always try to get you to buy something else or preorder something its so annoying I hate them they are all huge losers

Hello,

I called them and b i t c h e d :)

They said that they will send me a disc in the mail.

The only problem with trying to get this resolved is that there is no proof that the employee stole the game. If he doesn't have it, and you call the police, then things get messy.

Talking to a manager won't do much good for one reason. You left the store with the item. EB/GameStop have policy, or most do, that if it leaves the store, whatever condition it is in is no longer their concern. This got stated to me and my cousin when he purchased a used 360 that started screwing up with the DVD drive that night. Upon return, the seal has been warped which had been noted when we bought it. However, because we left the store with it, it was no longer their responsibility. Again, you also don't have proof that the employee did anything wrong.

I only shop EB/Gamestop when I have to. There are certain titles that they get which no one else does. That is the ONLY time. I don't like being pestered about preordering items or buying things used. I also have had countless horrible experiences in all the local stores (GA/TN). I've been told they were closed while standing in line waiting to pay just a moment after they rang the person infront of me up. I've been completely ignored when making a purchase and had several things tacked on despite my protest and then been kicked out BECAUSE of my protest over the same issue. Apparently, its alright to not listen to the customer, but when the customer argues that he didn't ask for that, he is causing a scene and running off the other customers. The list goes on and on.

Well. Guess I'm never going there.MeG4tRoN

lol your avatar thats funny

Here in TN they open new games and still charge full price. How many things do you pay full price for after being removed from its original packaging? None if your smart. Shop S-MARTCorporateHammer

You know I argued with so many store managers about this exact same thing. I was going to buy a copy of Transformers (the good one!) on the PS2 about 3 years ago, so I went to EB to see if they had it, since it was right down the street from where I lived.

I found the case on the shelf so I asked the kid, "do you have any sealed copies?". He said, "No, just the open floor display". I asked him to see the disc. He pulled the disc out of this haggard paper sleeve (like you get a driver/program disc on when you buy a sound card) and the disc had tons of scratches and fingerprints all ovr it. I told him that they must be crazy to sell that as a new game. He said, "well it's never left the store, so it's still new, but if you buy and walk out the door it's used." I said that the disc is thrashed and could hardly be classified as "new". I told the kid that I should get that for the used price since it's trashed. He said they can't do that, so I told the kid to stuff it and left.

Edit: The moral of the story is that they could have been selling me a used game at a new price, but how would I know the difference. I'm sure they scam people like that all the time.

They also seemed to have stopped opening 8 copies of the game just to fill holes on the shelves. I used to hate that! You'd go to buy a new game and the only ones they have left are the 20 opened copies with the discs in paper sleeves.

Thats why a prefer Gamecrazy -- They dont sell used games as [NEW $59.99]

Always check when your buying used games.

Didn't all EB Games turn into Gamestops? I didn't think they were around anymore under that name. :? I'd get the coporate hedquarters involved on this one. Basically they stole your money.EnderSR388

In canada there still EB games, so the OP might live in canada

But yeah man That happened to a friend of mine before just call the headquarters thats complete BS they ripped you off, but if the the employee really did steal it you fell right into his trap, because you cant prove that you walked out without a disk, unless they check a security camera and see him not put the disk in, then youd be home free with a disk and some free stuff for your trouble

Ive gone to my local EB sooo much that i ended up knowing the manager basically, i will never get scammed hehehehe.

BUT to reply to ur case go to him with a knife and say eh bud im not kiddin with u.

OMG that sucks :lol:

I didn't think EB would be that stupid

Best Buy > EB GAMES

Best Buy = Gamestop

once i bought james bond nightfire for ps2 and and xbox disc was inside itNSR34GTR