I'm probably not the best person for advice on dogs beacuase I've had my own problems.
A couple things; how does your dog act after he does his business in the cage. Does he look happy or embarassed? It's really easy to tell. If he looks embarassed then he knows he's done something wrong. If he looks happy it probably means that's what he knows, and it's not really his fault. He thinks he's doing what he is supposed to.
Raising your voice helps. Yelling usually just scares the animal and makes things worse (When my dad yells at my dog he'll 'widdle' all over). A stern 'NO' or 'BAD' is better. I've also said no, or bad, and followed it with a flick or a smack across the nose. I know physical abuse on animals is wrong, but I don't beat my pets - it's a disciplinary tactic. It worked on me as a child, why wouldn't it work on an animal?
Ummm, some other things? Maybe get a new crate. The way I look at it is he's accustomed to doing his business in it and its essential his kitty litter. Or, even better, spend some money on a dog house, and get a kennel for him so he can be outside. Maybe he'll learn to do his business there.
The kennel may not work, I tried it with my border collie and she was terrified of it, so be prepared. She liked her dog house though.
What are you feeding your dog (wet? dry? brand?)? Are you consitently feeding him the same thing, or different foods? That could be a problem. Maybe pay a little more for better quality.
I'd say you should get some advice from a vet first.
I'm not saying you're a bad owner or anything, but I think negligence is one of the issues. I encountered the same problem with one of my dogs. I also know from other people that if the dog seems like it'll be a misfit than owners will treat it that way. If your dog has had this problem for five years than your family probably treats it as if it's a burden. Mine did. Don't let it happen.
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I don't know much about dogs other than experience. (Beware TL:DR)
I've had four dogs in my lifetime (two as a toddler - springer spaniels) and a border-collie sheppard cross and a border-collie sheppard golden retriever. The border-collie sheppard had to be tied up at all times. She was dangerous, and unstable - amazingly smart though (we got he when she was six months old - free). Her owner was a goat farmer and would beat her endlessly as a puppy with steel-toe boots because she'd kill the goats. The way she acted was similar to a wild dog or coyote. She was so vicious I saw her swim out into the middle of a lake and attack a flock of Canada geese. Anyway, she wouldn't come, she knew her name, but didn't want to, and had a tedency to attack people. Surprisingly good with little kids though. The problem with her was my family didn't give her enough attention. I tried my best to though. If my and I were less negligent I'm sure we could have, maybe not fixed her, but made her feel more comfortable, and wanted (we trained her to sit, roll over, play dead, shake hands, but she wouldn't come when she was called and she was very difficult to walk. She had potty issues at the start, but it was more anxiety). She didn't like being inside much, so we kept her outside as much as humanely possible (I'd say 75% of spring/summer and 35% during winter she was outside).
My newest dog is fairly well trained. He was the runt of my border-collie's puppies. He was born a day after the others, and died twice (she had puppies at like 12 years old). He was rejected instantly so my sisters and mom trained him right away. His only issues are anxiety around strangers and over excitement when (think Dino from Flintstones) someone comes home. He comes when he is called, and does all kinds of tricks. My parents complained he is too strong to walk. I started walking him, and withing two weeks had him walking and not trying to lead. I even got him looking both ways before crossing. But he's fat. i can't get my parents to stop feeding him off the table. And because of that he thinks getting into the garbage is ok, because he gests scrapes and that's where the scraps are.
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