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PlayStation Network struggles to stay up following EU PS4 launch

Update: Sony has temporarily disabled the option to redeem vouchers through PlayStation Network in a bid to ensure a smoother service.

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Update: Sony has temporarily disabled the option to redeem vouchers through PlayStation Network in a bid to ensure a smoother service.

"To minimise the inconvenience we have suspended the 'redeem voucher' functionality whilst we investigate further. Unfortunately this means that money cards, product vouchers, PlayStation Plus vouchers, PS3-PS4 upgrade vouchers and any other vouchers for digital content are not redeemable at this stage," said Sony. "Other PSN features such as log-in, online multi-player gaming, PlayStation Plus trial, PS Store (excluding voucher redemption), trophies, messages, friends etc. are all available."

Original story: PlayStation Network in Europe has collapsed under the weight of users attempting to connect their new PlayStation 4 consoles to the service, following the launch of the machine in the region today.

The service is struggling to cope with the traffic generated by the amount of people returning home from a day at work/school armed with the new console. The same thing happened when the machine launched in the US earlier this month.

"We are aware some users are experiencing issues logging into PSN on PS4 due to the heavy traffic we are receiving, we're investigating," said Sony on the PlayStation Europe Twitter account.

"Thanks for your patience."

Sony attempted to lessen the potential outages yesterday by disabling the What's New and Content Information screens on PlayStation Network in Europe, but Twitter and the Sony forums are currently awash with tales of people unable to connect.

One of the main things people will be looking for is the initial update for the PlayStation 4, which enables many of the machine's services and features. Anyone looking to manually install the machine's day one update can do from Sony's site, provided they have some USB storage handy.

The 1.51 update weighs in at 308mb, so any stick made in the 21st century should suffice.

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deactivated-5ffbaaf798f9b

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Is the White Light normal ? thought it was suppose to be blue or is that just for the boot up ?

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deactivated-5ffbaaf798f9b

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guess so << LINK REMOVED >>

Wondered what the different colours meant, so long as its not red your good.

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jameston80

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<< LINK REMOVED >> that's too funny, it says if you get the red lights to turn your system off for a couple minutes or a couple hours, gee could we be more specific with time, lol

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ThomasN7

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@SteamyPotatoes Rainbow of Death ? At least the EU launch is going out with style!

<< LINK REMOVED >>

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krystyla

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<< LINK REMOVED >><< LINK REMOVED >> people got hurt

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deactivated-5ffbaaf798f9b

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Wish it was White for booting and Blue for running.

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krystyla

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<< LINK REMOVED >> combo breaker

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Demanufactur3

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I am currently on the list of people who will recieve the Ps4 in europe as part of the second batch (my pre order was slightly on the late side).

I do not fear psn going down, i do not fear games looking badly / running badly.
But i am deeply terrified (to the point where your stomach feels funky) about the infamous BLOD. As roughly 15 people on the site where i've ordered it have complained about DOA (dead on arrival) ps4's.

This page is one of the biggest supliers in my country, and likely shipped closed to 100k ps4's in the first batch. So 15 defects to 100k isn't that many i know.

But still... i am freaking terrified >< (especially as waiting for a 399 euro paperweight since the 5th of september would really suck like an industrial vacuum...)

Feels like RROD all over again.

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Sl4cka

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<< LINK REMOVED >> We are here to give you the moral support you need.... and to troll you if it does arrive DOA.

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Demanufactur3

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<< LINK REMOVED >><< LINK REMOVED >>

Counting on it.

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deactivated-5ffbaaf798f9b

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This is why i hammered in the codes first and downloaded alllll the things before proceeding to game.

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Sl4cka

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<< LINK REMOVED >> You are one smart potato.

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Demanufactur3

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<< LINK REMOVED >><< LINK REMOVED >>

He's a steamy potato... they're always smart.

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dragonkantus4

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things like this makes me think if i should get a Xone......

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streamline

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No, please buy a Wii U instead.

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<< LINK REMOVED >> go ahead xbox one need buyers

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<< LINK REMOVED >><< LINK REMOVED >> How about just own both and be a gamer PSN Ag3nt_Slug3r XBL Ag3nt Slug3r

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ajaychitown

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Gamespot used to be my favorite videogames site for over 12 years now, but every since they changed the interface I'm disliking this site more and more. It's harder to find games your looking for and it seems they barely have new articles, and when they do have new articles their already old on other sites. Obviously this doesn't pertain to the topic but I guess i just miss the old gamespot I use to browse after school.

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kennythomas26

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<< LINK REMOVED >> you know what same here, this site is not that user friendly anymore it is sad really.

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krystyla

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<< LINK REMOVED >> at least they check some of their sources most links that are posted on boards are complete bogus articles from other sites

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shingui5

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<< LINK REMOVED >>

Bring back random encounter!!!

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arqe

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Some called me "pessimistic" when i said "doesnt matter what they close , its not gonna work."

Hmm seems like "Facts > Opinions"

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Sl4cka

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<< LINK REMOVED >> "Tominimisethe inconvenience we have suspended the 'redeem voucher' functionality"

No one said it would solve the problem.

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TenraiSenshi

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<< LINK REMOVED >> Actually, I think it was just me. >_>

And either way, whether it's a fact or an opinion that PSN would have issues at launch, it doesn't change the fact that some people are just too pessimistic about stuff.

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richthequick

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played knack yesterday its fun but way over priced for a game like that

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shingui5

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Online services are struggling due to a huge surge of people?

My god, this is like, totally unprecedented!!

I mean, no online service that has ever existed has ever struggled when it first launched, right?

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daviz88

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its normal for things like this to happen at lunch, most of the complains you see are either from XBOTS, multi-player nuts or whinny gamers.

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grognard66

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<< LINK REMOVED >> The flaw in your logic is that Live ran perfectly fine when MS sold 1 million One's in a day. This is just Sony being Sony - they still don't get online and are trying to run PSN on a shoe-string budget.

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Sl4cka

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<< LINK REMOVED >> Does it also happen at brunch due to its close proximity to lunch?

Also, it might be a good idea to google "define: sarcasm".

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Gelugon_baat

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Of all the modules to temporarily disable to free up capacity, Sony Playstation chose one that gives value to the customer. :/

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GameYakuza

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overreaction time:


NO WHAT'S NEW SECTION FOR TWO DAYS? THAT'S IT I'M NEVER BUYING A PS4!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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nidhogg11

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The "there are too many people signing in" excuse is just pathetic, when BF4 or GTA V online first launched they were bashed to death and many people I know traded in their games. now that Sony faces a similar problem people automatically defend it. I understand why many people go for the PS4, but this blind loyalty to Sony is getting out of hand.

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Erroneous_Snake

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They knew how many units they sold already, it's ridiculous to think they could NOT predict this level of traffic.

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<< LINK REMOVED >> Exactly!!! but these Sony zealots defend it nonetheless.

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daviz88

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the very same GTA that sold over 1 million within 24 HRS.

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smackdowner360

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This is nothing new PSN struggles with 2 people playing online with it.Now they just want people to be dumb enough to pay for a crappy service

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bubba_1988

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<< LINK REMOVED >> They don't make em as dumb as you anymore.

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hadlee73

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Doesn't seem to be happening here in NZ. Our deals and software availability have always seemed to be based off PSN EU, but I guess that doesn't extend to server connectivity.

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MAXAM999

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Is this something really deserve all the complaining in the comment section?

Gamespot , Don't put fishy titles from now on we know its happening but you guys are just overreacting atm !

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ThomasN7

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The PS4 is just bad right now and in all honesty it seems the next-gen console era has been rushed. Unfortunately fans are suffering as per usual.

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megakick

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Sony,"All future games will run at 720p to 900p for smoother animation..."

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RitsukoBlue

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PSN fails again!!! But this time ya paying for it!!

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McGregor

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Well, good thing they are charging for it so they can have the money to fix this fast.

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megakick

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Gamespot trolls both companies Sony just seems to screw up more the Microsoft that is all...

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Sl4cka

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<< LINK REMOVED >> Like they're always online, used games sharing, no physical cds policies? Forced kinect accessories? Higher price? Selling information to NSA? Telling us to #dealwithit? Selling half the amount the PS4 sold and still being able to have xblive issues at launch in both UK and US? Oh wait, that's not Sony, that's Microsoft.

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woodyfr

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<< LINK REMOVED >><< LINK REMOVED >> Microsoft or Sony, they're all the same. I won't trust Sony sharing informations with Facebook and Sony's privacy policy with no privacy.

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WraistlinGill

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Really starting to think GameSpot/CBS are bedfellows with Microsoft after seeing this story ride the top of the NewsWire Column for the entire past day. Anyone else starting to get that vibe?

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