so i got a ps2 to play a few online games and some resident evil games, i didn't really need it since i have a 360 and awii but i got one anyways. 2 days later i try to go online with RE outbreak and i get error code -880, find outi need to send it away for repair and that for some reason i have to pay for the shipping since i bought it new, 2 days old, its only fair it not work. WHTVER, so $12 and 2 weeks later, i get the same one back with "REPAIRS" they wouldn't even give me a new one. So i check the repair paper, and they fixed the lens or something. I got an error code -880 cuz of some screwed up serial code and i couldn't get online, as i reported to them, so they fix the lens. sure, that makes sense. So maybe they screwed up the paper. So i hook it up, go to play online, and still i get error code -880. At this point, i'm pissed as you can imagine, and i call sony to complain, and they act very unprofessional and tell me to send it AGAIN, so i can get the same console back (getting scratched in the proccess of shipping) and HOPE that is works. I ended up going back to the store i got it from and they had another one in that they let me exhange for (after complaining at there to (blockbuster)) and it FINALLY works. So i purchase the REO file 2 to find out the servers have been closed since march XD i simply can't believe the poor quality of the playstation system and products, i've heard so many good things about sony products, and all i've gotten from this one (my first sony system) has been headaches.
-thats jst my 2 cents on how good sony playstation is along with sony's customer service
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