I'm afraid i'm gonna have to disagree with most of the posts on this thread. i have ALWAYS treated my 360 with the respect a rushed bit of plastic deserves, i NEVER moved my xbox with a disk in the drive, it has ALWAYS been perfectly level (or as level as it can be when lying flat) and it still managed to burn my copy of Assassins Creed.
This would have been bad enough, but it is the second time my 360 has died. First time was a CPU failure, M$ replaced without question, tho i did have to wait a fortnight between sending it away and getting a new one back. This time, i knew wha the problem was. I'd been playing AC for about 6 hours when i heard this noise coming from the 360. i knew instantly what it was, a friend of mine had experienced the same only a few months earlier, around the same time my first 360 died. i took AC out and lo and behold - laser burn. the damn console had never moved!! how is that possible, to all-of-a-sudden start burning disks?
when my friend's 360 broke he simply took it back to Game and they replaced there and then. M$ wouldn't do anything about the 3 games that his 360 had damaged, denying any fault on their part, that 360's are extensively tested and laser burn is not an issue, unless you move the console during use - LYING BASTARDS! I, however, ordered my 360 via Play.com and they weren't likely to do anything now were they? So i was facing the prospect of sending my 360 away to M$ and waiting another 2 weeks for a replacement (if they even admitted there was a problem) and having to buy a new copy of AC without hope of compensation from M$.
Fortunately, i have a friend who works in a certain chain store who offered, very kindly, to swap the console and game for me with ones at his wor. Now i have a brand new 360 (with HDMI port) and a fully working copy of AC again. thanks mate.
When will M$ admit there is a problem with 360's laser burning disks? its obviously not just a result of stupidly moving the console when running.
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