I like what I've seen so far, and though the price is a little bit higher I don't mind staying loyal to the brand that has brought me 8 years of awesome with the Xbox 360. Probably won't get it at release, but not long thereafter.
PanamaJack445's forum posts
Ya know, it's hit or mis and that's the truth. My console I got at release and has worked fine ever since, but my friend has had to send his in and resend it after getting it back. The first time it took them three weeks to get the console back to him, and the console immediately gave an error message and scratched his Halo 3 disc. The second time around he got a working console, but no Halo 3 disc which they promised to replace. He's had to make an appointment with the 3rd manager up on the ring after going through two other managers to get this straightened out. My suggestion is, if they're jerking you around then you just need to talk to manager after manager until you get a hold of someone who sounds remotely capable of making things happen for you.
On the flip side of all that, I've had friends who have sent in their consoles and had world class service, getting them back in less than 2 weeks and never having another problem with the send back since.
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