Report states that MS was aware of a 68% defect rate with the 360

I don't believe anonymous sources and to give this any cred. at all without a credible source seems like fanboyism to me.

Certainly MS shot itself in the foot and is still paying the price but IMHO this 68% figure is way over the top.

Your thoughts ?

A new report by Dean Takahashi, the author of Opening the Xbox and The Xbox 360 Unlocked, concludes that Microsoft knew that the Xbox 360 had a 68% failure rate at launch, but were unwilling to stop production on the console. The decision to keep plowing ahead and get the defective Xbox 360s out early added up to over one billion dollars worth of extended warranties and fixes. Also according to Takahashi, the decision crippled Microsoft's ability to price the console as "aggressively" as they would have liked.

Takahashi's biggest bang in his new report is wrapped around an anonymous sourcewho said that Microsoft were adding "too many features after things were locked down" and added "[t]hat incremental feature adding just made [the Xbox 360] fragile." The report then claims that Microsoft went ahead with the production process, despite a 68 percent defect rate.

In the end, Takahashi concludes that the issue has cost Microsoft more than repair money. It cost the publisher the ability to push a price point to compete with the Wii. He states, "The quality problem negated much of the advantage of going first, and it has delayed the company's plan to aggressively market the console and slash its prices."

While I can't argue that it was a terrible business decision to go ahead with such an astounding defect rate, what was with all the surprise when people first started reporting all of the failures around launch? I find it hard to believe the Peter Moore could feign complete ignorance of the issue so long, so well. Do you guys think this is as insidious as Takahashi claims? How many Xbox 360s have you gone through?

These were pre-production models.

Ps3 also had a very high defect rate somewhere near 50% pre-production btw ;)

could you guys read? and do a search? firstly this has been posted 2-3 times before, 2nd its production units...I.E test units these units never saw consumer hands 68% defect rate in test units months upon months before launch the defect rate was never 68% for consumer model.WilliamRLBaker

Seems like a 68% defect rate from my experiences.

could you guys read? and do a search? firstly this has been posted 2-3 times before, 2nd its production units...I.E test units these units never saw consumer hands 68% defect rate in test units months upon months before launch the defect rate was never 68% for consumer model.WilliamRLBaker

Actually we don't fully know the defect rate for the consumer model, MS won't tell us. But we do know it was bad enough that they had to spend 1 Billion dollars in an extended warranty to fix it so I am sure its well over the average.

[QUOTE="WilliamRLBaker"]could you guys read? and do a search? firstly this has been posted 2-3 times before, 2nd its production units...I.E test units these units never saw consumer hands 68% defect rate in test units months upon months before launch the defect rate was never 68% for consumer model.Espada12

Seems like a 68% defect rate from my experiences.

I'm sorry but 68% just screams bogus

could you guys read? and do a search? firstly this has been posted 2-3 times before, 2nd its production units...I.E test units these units never saw consumer hands 68% defect rate in test units months upon months before launch the defect rate was never 68% for consumer model.WilliamRLBaker

Secondly, I haven't seen the thread here on SW so, so sorry it upsets you.

I'm a "cow" and the report says no such thing. What the report DID say is that the first production models running off the line had a 68% failure rate. These are the test units they run to check how well production is running. These aren't the models that are sold to customers. It's like when they were first working on the PS3 and reports came out that only a small percentage of the first cell chips were properly working. THose weren't the chips they sell...they were just testing the production process.

BUt the 360 failure rate is wicked high for a console and MS knew it and went to the public and openly lied by saying it was only 3% and the most reliable console in history.

[QUOTE="WilliamRLBaker"]could you guys read? and do a search? firstly this has been posted 2-3 times before, 2nd its production units...I.E test units these units never saw consumer hands 68% defect rate in test units months upon months before launch the defect rate was never 68% for consumer model.SecretPolice

Secondly, I haven't seen the thread here on SW so, so sorry it upsets you.

You just ruined his whole day man! For shame!!

I'm not surprised at all...I went through 2 rrod in less then a year and another xbox 360 that couldent read any disc I put into it...

this why I bought a ps3...no regrets.

Oh well, the RROD has been dwindling in newer models... so whatever. They survived, they've moved on, they had a 3 year warranty for it - it's over as far as I'm concerned.

Now, if I get the RROD tomorrow. I will be angry, but I dont care about the RROD anymore as long as I dont get it, lol.

[QUOTE="WilliamRLBaker"]could you guys read? and do a search? firstly this has been posted 2-3 times before, 2nd its production units...I.E test units these units never saw consumer hands 68% defect rate in test units months upon months before launch the defect rate was never 68% for consumer model.SecretPolice

Secondly, I haven't seen the thread here on SW so, so sorry it upsets you.

then thats your fault for being lazy then cause it was obvious to find, you didn't search for it at all its old like a week now old so your at fault.
2nd you did say otherwise in yoru topic title, microsoft aware of 68% defect rate you mention nothing that it was pre production units and that microsoft actively tried to fix the problem before launch.

I'm a "cow" and the report says no such thing. What the report DID say is that the first production models running off the line had a 68% failure rate. These are the test units they run to check how well production is running. These aren't the models that are sold to customers. It's like when they were first working on the PS3 and reports came out that only a small percentage of the first cell chips were properly working. THose weren't the chips they sell...they were just testing the production process.

BUt the 360 failure rate is wicked high for a console and MS knew it and went to the public and openly lied by saying it was only 3% and the most reliable console in history.

ZIMdoom

[QUOTE="SecretPolice"]

[QUOTE="WilliamRLBaker"]could you guys read? and do a search? firstly this has been posted 2-3 times before, 2nd its production units...I.E test units these units never saw consumer hands 68% defect rate in test units months upon months before launch the defect rate was never 68% for consumer model.WilliamRLBaker

Secondly, I haven't seen the thread here on SW so, so sorry it upsets you.

then thats your fault for being lazy then cause it was obvious to find, you didn't search for it at all its old like a week now old so your at fault.
2nd you did say otherwise in yoru topic title, microsoft aware of 68% defect rate you mention nothing that it was pre production units and that microsoft actively tried to fix the problem before launch.

Well, either way, seeing as how frequent consumers were getting RROD's for the first two years of the 360's life - this is completely relevant to System Wars and there was no harm in posting this at all.

Geesh you seem to be getting pretty personal about it. :roll:

[QUOTE="SecretPolice"]

[QUOTE="WilliamRLBaker"]could you guys read? and do a search? firstly this has been posted 2-3 times before, 2nd its production units...I.E test units these units never saw consumer hands 68% defect rate in test units months upon months before launch the defect rate was never 68% for consumer model.WilliamRLBaker

Secondly, I haven't seen the thread here on SW so, so sorry it upsets you.

then thats your fault for being lazy then cause it was obvious to find, you didn't search for it at all its old like a week now old so your at fault.
2nd you did say otherwise in yoru topic title, microsoft aware of 68% defect rate you mention nothing that it was pre production units and that microsoft actively tried to fix the problem before launch.

I'm a "cow" and the report says no such thing. What the report DID say is that the first production models running off the line had a 68% failure rate. These are the test units they run to check how well production is running. These aren't the models that are sold to customers. It's like when they were first working on the PS3 and reports came out that only a small percentage of the first cell chips were properly working. THose weren't the chips they sell...they were just testing the production process.

BUt the 360 failure rate is wicked high for a console and MS knew it and went to the public and openly lied by saying it was only 3% and the most reliable console in history.

ZIMdoom

But they did say the failure rate was "well within the industry standards" of 3-5%.

68% Pre Production Failure Rate.

Please people, get that through your heads. 68% pre production means based on component tests (like the PS3 BRD Diode tests) yielded a 68% failure rate.

This DOES NOT mean 7 of 10 360s failed after retail - which some of you are making it out to be.

and for you people saying the article doesn't mention it PLEASE read the original from last week - ignorance of the fact does not make you right, 68% was clearly laid out as 'PRE PRODUCTION' in the original source article.

7 of 10 failing at market would have meant massive class action lawsuit, i mean think about it people. it's not that tough :P

[QUOTE="SecretPolice"]

[QUOTE="WilliamRLBaker"]could you guys read? and do a search? firstly this has been posted 2-3 times before, 2nd its production units...I.E test units these units never saw consumer hands 68% defect rate in test units months upon months before launch the defect rate was never 68% for consumer model.WilliamRLBaker

Secondly, I haven't seen the thread here on SW so, so sorry it upsets you.

then thats your fault for being lazy then cause it was obvious to find, you didn't search for it at all its old like a week now old so your at fault.
2nd you did say otherwise in yoru topic title, microsoft aware of 68% defect rate you mention nothing that it was pre production units and that microsoft actively tried to fix the problem before launch.

I'm a "cow" and the report says no such thing. What the report DID say is that the first production models running off the line had a 68% failure rate. These are the test units they run to check how well production is running. These aren't the models that are sold to customers. It's like when they were first working on the PS3 and reports came out that only a small percentage of the first cell chips were properly working. THose weren't the chips they sell...they were just testing the production process.

BUt the 360 failure rate is wicked high for a console and MS knew it and went to the public and openly lied by saying it was only 3% and the most reliable console in history.

ZIMdoom

The topic title was taken directly as is from this article - other words; not my title but the title af this article. Plus, the body of the article reveals precisely what the 68 % is being referred too.

Just for kicks and giggles, could you go ahead and post the link to those SW threads that already have posted & discussed this article so I can see what was said in those threads created a week ago ?

could you guys read? and do a search? firstly this has been posted 2-3 times before, 2nd its production units...I.E test units these units never saw consumer hands 68% defect rate in test units months upon months before launch the defect rate was never 68% for consumer model.WilliamRLBaker

That's pretty horrible if the defect rate was that high in production stages yet still met consumers hands with as many problems as it has/had.

Ohh god... not another thread on this..

The report says PRE-PRODUCTION..read the damn report...the failure rate of the production 360's is not 68%

Just like the failure rate of the PS3 is not 40% http://www.gamesfirst.com/?id=1376

I've gone through two Xboxes and it amazes me M$ would still ship with a 68% defect rate... probably need to get out before sony badly.Espada12

PRE-PRODUCTION units

Ohh god... not another thread on this..

The report says PRE-PRODUCTION..read the damn report...the failure rate of the production 360's is not 68%

Just like the failure rate of the PS3 is not 40% http://www.gamesfirst.com/?id=1376

masiisam

[QUOTE="masiisam"]

Ohh god... not another thread on this..

The report says PRE-PRODUCTION..read the damn report...the failure rate of the production 360's is not 68%

Just like the failure rate of the PS3 is not 40% http://www.gamesfirst.com/?id=1376

SecretPolice

[QUOTE="WilliamRLBaker"]could you guys read? and do a search? firstly this has been posted 2-3 times before, 2nd its production units...I.E test units these units never saw consumer hands 68% defect rate in test units months upon months before launch the defect rate was never 68% for consumer model.SecretPolice

Secondly, I haven't seen the thread here on SW so, so sorry it upsets you.

To be honest, every single bit of information in that article might be true and it probably is, but the author has zero credibility as far as I'm concerned. This is the same guy that "reviewed" Mass Effect without realizing that you could level up your characters and then writing an article bashing the game which he later had to retract.

[QUOTE="masiisam"]

Ohh god... not another thread on this..

The report says PRE-PRODUCTION..read the damn report...the failure rate of the production 360's is not 68%

Just like the failure rate of the PS3 is not 40% http://www.gamesfirst.com/?id=1376

SecretPolice

Ohh golly....Thanks for the hot tip..

maybe you should direct your comment to the posters that STILL think the 68% is accurate

Well all I can say is that the 360 has a 100% faillure rate among me and my friends

all my friends had atleast one RRod or DRE. I had RROD twice.

but yeah me & my friends =/= the entire userbase

[QUOTE="SecretPolice"]

[QUOTE="WilliamRLBaker"]could you guys read? and do a search? firstly this has been posted 2-3 times before, 2nd its production units...I.E test units these units never saw consumer hands 68% defect rate in test units months upon months before launch the defect rate was never 68% for consumer model.BumFluff122

Secondly, I haven't seen the thread here on SW so, so sorry it upsets you.

Tin hats people!

[QUOTE="SecretPolice"]

[QUOTE="WilliamRLBaker"]could you guys read? and do a search? firstly this has been posted 2-3 times before, 2nd its production units...I.E test units these units never saw consumer hands 68% defect rate in test units months upon months before launch the defect rate was never 68% for consumer model.BumFluff122

Secondly, I haven't seen the thread here on SW so, so sorry it upsets you.

Well all I can say is that the 360 has a 100% faillure rate among me and my friends

all my friends had atleast one RRod or DRE. I had RROD twice.

but yeah me & my friends =/= the entire userbase

killerfist

But even on these forums I think more 360 owners have got RRoD than not. I would do a Poll but it would be impossible to limit it to legit votes.

[QUOTE="BumFluff122"][QUOTE="SecretPolice"]

[QUOTE="WilliamRLBaker"]could you guys read? and do a search? firstly this has been posted 2-3 times before, 2nd its production units...I.E test units these units never saw consumer hands 68% defect rate in test units months upon months before launch the defect rate was never 68% for consumer model.SecretPolice

Secondly, I haven't seen the thread here on SW so, so sorry it upsets you.

[QUOTE="SecretPolice"][QUOTE="masiisam"]

Ohh god... not another thread on this..

The report says PRE-PRODUCTION..read the damn report...the failure rate of the production 360's is not 68%

Just like the failure rate of the PS3 is not 40% http://www.gamesfirst.com/?id=1376

FirstDiscovery

[QUOTE="killerfist"]

Well all I can say is that the 360 has a 100% faillure rate among me and my friends

all my friends had atleast one RRod or DRE. I had RROD twice.

but yeah me & my friends =/= the entire userbase

angelkimne

But even on these forums I think more 360 owners have got RRoD than not. I would do a Poll but it would be impossible to limit it to legit votes.

[QUOTE="SecretPolice"][QUOTE="BumFluff122"][QUOTE="SecretPolice"]

[QUOTE="WilliamRLBaker"]could you guys read? and do a search? firstly this has been posted 2-3 times before, 2nd its production units...I.E test units these units never saw consumer hands 68% defect rate in test units months upon months before launch the defect rate was never 68% for consumer model.BumFluff122

Secondly, I haven't seen the thread here on SW so, so sorry it upsets you.

So not cool, I bought a PS3 on launch, yes I had to pay 600 bucks, but I also got a console with all the bells and whistles that works great, what did 360 fans get for supporting MS early in? A console with a seriously high rate failure. And I've read the article, don't quote me saying "it's not 68%!!!!" I know very well what the article says, what MS did was simply wrong.Eddie-Vedder

[QUOTE="SecretPolice"][QUOTE="BumFluff122"][QUOTE="SecretPolice"]

[QUOTE="WilliamRLBaker"]could you guys read? and do a search? firstly this has been posted 2-3 times before, 2nd its production units...I.E test units these units never saw consumer hands 68% defect rate in test units months upon months before launch the defect rate was never 68% for consumer model.BumFluff122

Secondly, I haven't seen the thread here on SW so, so sorry it upsets you.

The article which I call fanboyism says MS went to production knowing a 68% failure rate existed IN NON CONSUMER MODELS - Sheeesh !

could you guys read? and do a search? firstly this has been posted 2-3 times before, 2nd its production units...I.E test units these units never saw consumer hands 68% defect rate in test units months upon months before launch the defect rate was never 68% for consumer model.WilliamRLBaker

You need to read, and use common since.

"The report then claims that Microsoft wentahead with the production process, despite a 68 percent defect rate."

Basically it saying, "Yea, I know my product failed 68% of the time, but let just but it on the streets anyway.

[QUOTE="killerfist"]

Well all I can say is that the 360 has a 100% faillure rate among me and my friends

all my friends had atleast one RRod or DRE. I had RROD twice.

but yeah me & my friends =/= the entire userbase

angelkimne

But even on these forums I think more 360 owners have got RRoD than not. I would do a Poll but it would be impossible to limit it to legit votes.

[QUOTE="angelkimne"][QUOTE="killerfist"]

Well all I can say is that the 360 has a 100% faillure rate among me and my friends

all my friends had atleast one RRod or DRE. I had RROD twice.

but yeah me & my friends =/= the entire userbase

linufinu

But even on these forums I think more 360 owners have got RRoD than not. I would do a Poll but it would be impossible to limit it to legit votes.

Torrents are way too slow for my liking anywayz....

[QUOTE="WilliamRLBaker"]could you guys read? and do a search? firstly this has been posted 2-3 times before, 2nd its production units...I.E test units these units never saw consumer hands 68% defect rate in test units months upon months before launch the defect rate was never 68% for consumer model.CubanBlunt

You need to read, and use common since.

"The report then claims that Microsoft wentahead with the production process, despite a 68 percent defect rate."

Basically it saying, "Yea, I know my product failed 68% of the time, but let just but it on the streets anyway.

[QUOTE="linufinu"][QUOTE="angelkimne"][QUOTE="killerfist"]

Well all I can say is that the 360 has a 100% faillure rate among me and my friends

all my friends had atleast one RRod or DRE. I had RROD twice.

but yeah me & my friends =/= the entire userbase

angelkimne

But even on these forums I think more 360 owners have got RRoD than not. I would do a Poll but it would be impossible to limit it to legit votes.

Torrents are way too slow for my liking anywayz....

[QUOTE="angelkimne"][QUOTE="linufinu"][QUOTE="angelkimne"][QUOTE="killerfist"]

Well all I can say is that the 360 has a 100% faillure rate among me and my friends

all my friends had atleast one RRod or DRE. I had RROD twice.

but yeah me & my friends =/= the entire userbase

linufinu

But even on these forums I think more 360 owners have got RRoD than not. I would do a Poll but it would be impossible to limit it to legit votes.

Torrents are way too slow for my liking anywayz....

WTH is your point? :?