Please help I cant activate my PS3 system

I just deactivated myPS3 on the account management area and now when I try to activate it, it gives me an error with a number. "An error has occured. (80029780). This sucks becauseI can't access any of my PSN games now.I told my friend to deactivate my account in his system and it is still giving me this error.

Your account can only be active on 5 PS3s at once, so you need to make sure he actually deactivated it.

And stop giving out your info willy nilly.

Ya, giving your info to a friend is unwise. Only family members you can trust.

I won't get it introuble for telling them I game shared right?

No, but they probably won't be able to help you. When I called them to ask them to deactivate my faulty system that I had sent in they were reluctant to do so. They said it would be a one time thing. I have no idea why.

No problem man...your post was actually very informative, thanks alot man for the useful information. So I guess we just have to wait? I also called Sony a bunch of times, it just seemed that they just didn't want to help me, they just said wait 24 hours butI doubt it will be working anytime soon because I am getting the same error code as you. Before the error code thing it told me something about 5 ps3s as well. We've got the same problem I guess. Man this sucks dude, I hope they can finally do something to help us with it.

Yeah it also only gives me problems with my purchased items, cant download or start any of my purchased games...gives me the damn 80027080 errorcrap. Keep me updated on this bro it's really pissing me off. Hope we get it fixed soon.

Ok, I called Sony just now and was just trying to get their hours and days they are open, and I guess I called at the exact time they opened because instead of getting the recording I got a person. So I gave them the service record #, and had them look into it, and nothing new. So I decided to go ahead and tell the 5th agent Ive talked to the history of the problem, hoping maybe he had heard of it before. From my experience with customer service agents/ techs the help and troubleshooting can change drastically depending on who you talk to even if they all have the same training. Well of course he hadn't heard of it either. But they are open Sunday so Ill try again tomorrow. I may also try to see if myself and the gamestop manager can figure out a way to test my account on another ps3 at the store. Ill keep you updated and if you figure something out let me know.CustNam

Custnam,

It's not your fault...Sony is the one who needs to apoligize to us. I have an original 20GB launch model which was later upgraded to 120gb. I'm pretty sure I'm still getting the exact same error though. If Sony thinks that this bug is PS3 Slim exclusive, then they are mistaken and they seem very clueless about it. It is pissing me off that they just don't want to assist us with it each time we call, same exact thing is happening to me. I've called a bunch of times and I'm becoming to get really angry now. Also just to let you know, since you're trying to login and activate your PSN on a different ps3, my friend logged in to my PSN on his PS3 and tried to activate iton his system, and he still got the same exact error code. I also had a lot of people delete my account from their systems. Despite having more than enough room (I deactivated at least 3 PS3s) to allow me to activate it on my system, I'm still getting this idiotic error message.

Man we got some long posters on this thread..

Calling them is pretty much useless now since they dont want to help us fix it. They are very reluctant and ignorant each time we call, it seems that they either have no idea what the hell we're talking about or just don't care. Okay I made this post short for the person that said we have long posters in here lol.

No problem man, I'm glad that I've helped you out with that. So this is a looking like a PSN Network problem like you said. Now we just need to wait for a solution, I emailed them again today.

I know man, me too. I feel helpless. I'm just waiting for Sony's response.

I am having the exact same problem. Heres my posts from the playstation forums that explains everything. I know its alot of reading but it will prepare you for what to expect with Sony, and show you everything Ive already tried to fix the error code. " I know everyone is waiting on the update, and Im new to the process. Is the ability to download also down? Ive been trying for days to redownload my games, etc. to my slim and I get error code 80029780. I talked to Sony and they couldn't fix it, and it might just be the old content or my account having issues causing it. So last night I bought the new Red Faction DLC, which it let me do. But when I go to download it I get the same error "their was a problem with the install process ( 80029780 ). I forgot to add that the original error I was getting was the "5 consoles activated under this PSN account, please deactivate other ps3 console to activate this console" So me not having any of the old consoles I had to call Sony and they deactivated the others after telling me it was a one time thing and if it happened again I would have to fax my receipts in to prove my previous ownership of the other consoles. (Which I actually still have 4 of the receipts) Then they said that I should be good in 15-20 mins. Well that was 22 hours ago. Ive been trying ever since and the error changed to 80029780. When I called them back the guy said the code wasn't in their system, then he basically was just trying to get me off the phone after that because he couldn't figure it out. I think you'll find this funny, I did. When I gave him the 80029780 code, and he couldn't find it he kept putting me on hold, then he come back on with "the fix" (and I use the quotes to show sarcasm to the fix). He would tell me what it was, then Id have to explain why that couldn't be it, and he did this several times before he finally just said to keep trying. So I get off the phone and go to the PSN forum on this site and do a search using the code 80029780. I start reading through the search results, and the top 5 threads from the search say (in order) the EXACT 5 things the Sony tech had just suggested. Now that is way too much of a coincidence, all those times he had me on hold he was coming here for the fix. He must have did the same search that I did. Now I don't know if thats a good or bad thing, because if the "experts" are coming to our forums to troubleshoot then were better off doing our own trial and error troubleshooting rather than getting the run around from Sony. I just got off the phone with Sony, my 4th person, and gave them all the details again. They said they are going to have to research it because its something they have never seen before. Which is unbelievably ironic because this is a recurring event in my life where I have have a problem with something (car, computer, phone, the list goes on), and is always a unique issue that the techs/ customer service agents have never seen or heard of. So they took my number and said they'll call back in 2-3 days. I should add that the error only happens with purchased content. I can download and install demos, videos, etc. When I try to download my purchased content it says "activating", then stops, doesn't even start to download, and says " An error has occured during the install operation ( 80029780) It doesn't say error with download even though it never even started the download, so obviously didn't even get to the install process. " NEW: So thats where things stand right now, I keep trying every couple hours, but same thing. (80029780) So my only option is to wait. I should also add I did a complete back up, then reformatted the ps3, reset all settings to factory, then started from scratch redoing the set up process and the signing in to the PSN. And tried again to activate and tried to download something from my download list under " transaction management " And same thing (80029780). So your guess is good as mine.CustNam

That's... pretty long.

Man we got some long posters on this thread..

Unknown_Hero3

Well, like you said..

When u round Unknown Hero... unknown things happen.

If you actually read theposts you would know that he tried to split them up but that's how it came out. He didn't intentionally want it to make it a big ol' wall of text.

If you actually read theposts you would know that he tried to split them up but that's how it came out. He didn't intentionally want it to make it a big ol' wall of text.

SnackEaterX47

I actually read it.

And... it's long.

Okay...it's long. So what?It was filled with useful information for me and others who are getting the same problem. Oh yeah Custnam, thanks for telling me about you backing up and reformatting your PS3 and it still not working. I was actually thinking about doing that but you saved me the hassle of that since that wont fix the problem.

Ok guys I finally got an email response from Sony. This is what they wrote:

Hello

Your concerns have been heard.

We are in the process of researching your issue. We will respond to you once we have completed this process. Thank you in advance for your patience.

Regards,
Mike H.

That's what they always say but I really hope they are working on fixing it.

I am having the same exact problems to with the error code80029780, i had sold my old ps3 to someone who wanted to fix it, deleted my account and everything, re-downloaded my mvc2 on another ps3 to play while i wait until the slim came out and when i finally got my slim i could not activate or re download anything ive purchased. THIS SUCKS! I was on the phone with sony also almost all day and they did not know what the error code80029780 was. I promise that my name was only activated 3 times not including my ps3 slim i just bought. They also told me to open udp ports from my router and wait for the new update to see what happens. Yet still with the new update i cannot activate my new ps3. IM PISSED AND NOT LIKING HOW I CANNOT RE-DOWNLOAD MY PURCHASED ITEMS! I am not going to create a new name, lose all my trophies, and waste all the money i put into my name. If anyone finds out anything more please post asap! Thank you!

^ Yeah man we're all in the same boat. Seriously pissing us off.

Hey Custnam, if you can prove to them that it's not a console problem that would work wonders. I already knew it was anetwork problem from the very first day because I had my friends try to activate my accounts on their ps3s and they got the same exact error. It's really upto Sony to fix it now, from their responses it just seems that they're being lazy idiots.

Man we got some long posters on this thread..

Unknown_Hero3

Whether the message is short or long doesn't matter. As long as it's helping out people who are experiencing the same problem which it did for me. For the guy who said that they're only reading the short messages, there really is no point in reading the topic at all because you're missing many important key points. But I'm sure all you care about is your post count.

Man we got some long posters on this thread..

Unfarted..... good one, is that when you start to fart but realise it may be more than air so you stop?CustNam

I was jsut able to activate mines right now after like a week. You guys just give it some time, it should work. Just make sure to deactivate the other ps3s so you have enough space to activate yours. Finally,I can't believe this omg. I'm so relieved now. Just wait it out guys.