how the hell am i supposed to exchange my messed up wii u at a gamestop if.....

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#1 Posted by solidfox15 (84 posts) -

how the hell am i supposed to exchange my messed up wii u for a new one at gamestop if gamestop stores are all out of wii u's......ughhhhhhh i dont wanna deal with sending my wii u to nintendo:(

#2 Posted by psymon100 (6138 posts) -

If you whinge enough Nintendo will make it really easy for you.

There's a saying, the squeaky door is the one that gets oiled.

#3 Posted by suade907 (347 posts) -

Console launches suck. Some of us get screwed. I had a wiiu basic unit on preorder at a gamestop but was out of town when it came out. I wasn't able to get my unit until a 5 days after launch. I had feared that the moronic gamestop employees would open it up and play with it and sure enough when i picked it up and got it home it was missing all the protective plastic on the controller and screen. Someone had opened it and messed with it. Maybe they swapped mine out for parts of someone elses because I have a screen with backlight bleeding. Unfortunately the only thing I can do is write a letter to Gamestop HQ. When I confronted the employees about that they said they would look into it but there was nothing they could do unless I wanted to return it.

Supply and demand sucks. It's always best to wait on a launch of a new system.

#4 Posted by rubber-chicken (2066 posts) -

Console launches suck. Some of us get screwed. I had a wiiu basic unit on preorder at a gamestop but was out of town when it came out. I wasn't able to get my unit until a 5 days after launch. I had feared that the moronic gamestop employees would open it up and play with it and sure enough when i picked it up and got it home it was missing all the protective plastic on the controller and screen. Someone had opened it and messed with it. Maybe they swapped mine out for parts of someone elses because I have a screen with backlight bleeding. Unfortunately the only thing I can do is write a letter to Gamestop HQ. When I confronted the employees about that they said they would look into it but there was nothing they could do unless I wanted to return it.

Supply and demand sucks. It's always best to wait on a launch of a new system.

suade907
Wow... that sounds ridiculous. I would just return it and wait for a new shipment. At least you had a Wii U to test and you could have a fresh new one now! :P
#5 Posted by psymon100 (6138 posts) -

[QUOTE="suade907"]

Console launches suck. Some of us get screwed. I had a wiiu basic unit on preorder at a gamestop but was out of town when it came out. I wasn't able to get my unit until a 5 days after launch. I had feared that the moronic gamestop employees would open it up and play with it and sure enough when i picked it up and got it home it was missing all the protective plastic on the controller and screen. Someone had opened it and messed with it. Maybe they swapped mine out for parts of someone elses because I have a screen with backlight bleeding. Unfortunately the only thing I can do is write a letter to Gamestop HQ. When I confronted the employees about that they said they would look into it but there was nothing they could do unless I wanted to return it.

Supply and demand sucks. It's always best to wait on a launch of a new system.

rubber-chicken

Wow... that sounds ridiculous. I would just return it and wait for a new shipment. At least you had a Wii U to test and you could have a fresh new one now! :P

Surely that's a breach of your consumer rights?

#6 Posted by solidfox15 (84 posts) -

thats crazy. i returned mine because of a dead pixel and the home button led problems, but yea im never buying a console at launch again.

#7 Posted by yoshi_64 (25261 posts) -
I'd rather send my console to Nintendo first before I go through Gamestop. Nintendo's customer service has been top notch in my experience.
#8 Posted by Heirren (16306 posts) -

Console launches suck. Some of us get screwed. I had a wiiu basic unit on preorder at a gamestop but was out of town when it came out. I wasn't able to get my unit until a 5 days after launch. I had feared that the moronic gamestop employees would open it up and play with it and sure enough when i picked it up and got it home it was missing all the protective plastic on the controller and screen. Someone had opened it and messed with it. Maybe they swapped mine out for parts of someone elses because I have a screen with backlight bleeding. Unfortunately the only thing I can do is write a letter to Gamestop HQ. When I confronted the employees about that they said they would look into it but there was nothing they could do unless I wanted to return it.

Supply and demand sucks. It's always best to wait on a launch of a new system.

suade907
Typical GameStop. I'd have went to a news outlet--they'd cover something like that.
#9 Posted by BonoBoy (587 posts) -

Console launches suck. Some of us get screwed. I had a wiiu basic unit on preorder at a gamestop but was out of town when it came out. I wasn't able to get my unit until a 5 days after launch. I had feared that the moronic gamestop employees would open it up and play with it and sure enough when i picked it up and got it home it was missing all the protective plastic on the controller and screen. Someone had opened it and messed with it. Maybe they swapped mine out for parts of someone elses because I have a screen with backlight bleeding. Unfortunately the only thing I can do is write a letter to Gamestop HQ. When I confronted the employees about that they said they would look into it but there was nothing they could do unless I wanted to return it.

Supply and demand sucks. It's always best to wait on a launch of a new system.

suade907
That ain't right. I'd take this one to the top until they make it right.
#10 Posted by Shottayouth13- (6727 posts) -
It would still be under warranty so you can just contact Nintendo and they should sort it out.
#11 Posted by mariokart64fan (19348 posts) -

If you whinge enough Nintendo will make it really easy for you.

There's a saying, the squeaky door is the one that gets oiled.

psymon100

depends whats wrong with it lol , i had my 3ds sent to them they made some candy excuse for them not to fix it only 2 months old lol yep their not going to fix it , screen bleeding , the same thing i had with my 3ds xl good luck , theyll say you dropped it or something lol

#12 Posted by solidfox15 (84 posts) -

well i returned it today and got a new one no problem. i had to make new account right when my egoraptor picture was making it to the top most popular on the youtube wall. changed my name from xDARKSAMUSx to xXDARKSAMUSXx. i got set up when i noticed a nother problem....A DEEP SCRATCH ON THE GAMEPAD SCREEN!!!!!!!!! its small but still noticiable....omg so much bad luck.......ughhhhhhhhhhhhh. now i gotta call more gamestops to see if they have a wi u for me to exchange it with..theyre probably gonna think i scratched it. this isnt fair

#13 Posted by rubber-chicken (2066 posts) -

[QUOTE="rubber-chicken"][QUOTE="suade907"]

Console launches suck. Some of us get screwed. I had a wiiu basic unit on preorder at a gamestop but was out of town when it came out. I wasn't able to get my unit until a 5 days after launch. I had feared that the moronic gamestop employees would open it up and play with it and sure enough when i picked it up and got it home it was missing all the protective plastic on the controller and screen. Someone had opened it and messed with it. Maybe they swapped mine out for parts of someone elses because I have a screen with backlight bleeding. Unfortunately the only thing I can do is write a letter to Gamestop HQ. When I confronted the employees about that they said they would look into it but there was nothing they could do unless I wanted to return it.

Supply and demand sucks. It's always best to wait on a launch of a new system.

psymon100

Wow... that sounds ridiculous. I would just return it and wait for a new shipment. At least you had a Wii U to test and you could have a fresh new one now! :P

Surely that's a breach of your consumer rights?

What? If it was GameStop's fault for selling you a system with those problems, you should have every right to return it. They sold you a system that they messed around with, and you should be getting what you're paying for.
#14 Posted by psymon100 (6138 posts) -

[QUOTE="psymon100"]

[QUOTE="rubber-chicken"] Wow... that sounds ridiculous. I would just return it and wait for a new shipment. At least you had a Wii U to test and you could have a fresh new one now! :Prubber-chicken

Surely that's a breach of your consumer rights?

What? If it was GameStop's fault for selling you a system with those problems, you should have every right to return it. They sold you a system that they messed around with, and you should be getting what you're paying for.

Exactly. They misrepresented the final product as being 'new'.