For me it's a mix between the layout (compared to alot of websites, IGN i'm looking at you, Gamespot just makes alot of sense,) the fact that the staff really make an effort with their community events (Tourny T.V, Video revews, On the spot, Hotspot and others) and the huge active community.
All those elements really make it seem like true effort has been made to show off how great video games can be, and combined they make probably the best gaming resource on the planet. Apart from their download service, which is down right atrocious.
Keep up the good work Gamespot...apart from your download staff who will be flayed.
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