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Try logging-out, clear your internet temp files, and log back in. Then go through the process again. Tell us what happens.
btw, i recomend TA to plus. the HD videos you get with plus will take forever to download if you don't have the speed of TA.
Have you ever been a GameSpot paid subscriber? On this acount or otherwise? If you are still a paid member, you have to wait untill your current membership expires.
If that does not apply, then I recommend contacting customer support via e-mail. Tell them that the tech support board got you no-where.
Could be, but I don't like IE, so that may be biased. Try in FireFox or Chome, just to check for browser issues.
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