PS4 owners more satisfied than Xbox One owners

New GameSpot poll shows that PlayStation 4 owners are slightly more satisfied with their new console than Xbox One owners.

PlayStation 4 owners have indicated they are more satisfied with their new console purchase than Xbox One owners.

In a survey of 3,950 GameSpot and GameFAQs users conducted by GameSpot Trax between December 5 and December 10, respondents were asked to grade--on a scale of 1 to 10--how satisfied they were with their new console purchase. On average, PS4 owners graded their satisfaction at 8.71 out of 10, marginally ahead of the 8.20 of Xbox One owners, though the results suggest that owners of both new consoles are happy with their new purchases.

No Xbox One or PlayStation 4 owner said they were "extremely dissatisfied" with their new machine. 39 percent of PlayStation 4 owners gave their new machine full marks--"extremely satisfied"--with 33 percent of Xbox One owners responding in the same way.

A score of 10 was the most common response for both Xbox One and PlayStation 4 owners, in fact. 28 percent of PlayStation 4 owners gave their satisfaction a score of 9, with 22 percent of Xbox One owners also feeling the same way.

The poll suggests that buyers of the new consoles ultimately feel positive about their purchase, despite a critically lukewarm launch line-up and other teething problems--Battlefield 4's jarring next-gen launch, for instance. These early adopters are likely to be the most loyal customers of each platform, with many owners preordering their machines months in advance. The graph's spread is likely to normalize a little lower over the coming months.

The lowest score anyone gave either console was a 3, given by 2 percent of Xbox One owners. The lowest score for PS4 owners was 4. Microsoft's console occupied a greater chunk of the lower end of the scale, with 28 percent of Xbox One owners scoring their satisfaction at 7 or below, whereas only 16 percent of PS4 owners felt the same way.

While reports of broken machines were circulating during the launch of both consoles, it suggests that both Microsoft and Sony managed to effectively replace any malfunctioning machines quickly enough to not upset early buyers.

Written By

Hi! I'm Martin, for some reason or another I have managed to convince the people who run GameSpot that I am actually wor

Discussion

1240 comments
gamer112696
gamer112696

I'm happy with both. Each has great features, as well as good games. Not a whole lot of games, but they will keep me busy for a while. Waiting for Titanfall and Infamous. Can't wait for the new rainbow six and battlefront!

eclypseo
eclypseo

This poll is crap.  How do u prove people are really XB1 or PS4 owners?  

baxwam
baxwam

Of course the Xbone is just a gimped Windows 8 machine with an DVR slapped on top of it . BTW I love 8.1 but I would not want to navigate with a controller or with retarded gestures. 

springdaddy
springdaddy

I've got em' both and love em' both. But my Wii U? Man, that thing is collecting dust faster than I can clean it!

zakaweb
zakaweb

We need next gen game sites.  This is getting old.


nparks
nparks

Polls also show that PS4 owners enjoy the smell of their own farts more.  It's called "smug".  See South Park.

2zosteve
2zosteve

got both systems here and not happy with either yet. 360 gets the most attention right now.

adirodeth
adirodeth

I'm a PC gamer, just came in to have fun with the trolling :)

iceman200004
iceman200004

bull shit. Gamespot is losing credibility with all this garbage that is ment to be news, and fueling all this fanboy shit. Go back too how you use to be Gamespot and stop showing this crap.

GameYakuza
GameYakuza

I can't wait for the same study after xbone owners accidentally stream themselves sitting on a couch in undies.

sdoxas
sdoxas

Everyone.  Get.  Down.

nazart81
nazart81

to me this is accurate, i bought the xbone just to find out that forza was an incomplete shit with micro transactions and battlefield 4 just doesn't work. For the last two week I've been playing more ps3 and 360 than xbone..... 

Incubus420
Incubus420

sooooo what's the point of this article?  You should really have just passed this info along to Microsoft or Sony.  

kbaily
kbaily

It would be easy to act like a whiny immature fanboy, yet I watched Video Games Awesome's live Xbox One reveal show and you see first hand all the issues the hardware can have.  They got a Day One Edition system that was bricked out of the box and didn't work with the Kinect (which is what you're paying the extra $100 for).  The much hailed "TV" features didn't work at all for them.  They did get a replacement and finally got it to work then tried the Kinect functionality out (once again THAT's what you're paying an extra $100 for) and it barely worked. They even pitted it against Siri in terms of voice command recognition. They finally got around to play games only to have to sit through a half hour install for Ryse.  When compared to their PS4 reveal show, they had a lot less incidents and got to playing actual games a lot faster.


Stop being butthurt fanboys and just go play some actual games.

SultaN-s
SultaN-s

I still can't find a reason to buy a next-gen console now.

meatz666
meatz666

Gaston, where's Eddie? Normally he's the one who drops the troll baits on Fridays

Ayebang
Ayebang

Gamespot should ask "is Gamespot the Sony's propaganda?

The answers will be 90%.

haha

fazio93
fazio93

so how were they able to verify each user who voted even owned a console and wasn't just a fanboy/hater? article flawed.

normanislost
normanislost

oh internet polls....i wonder how many of those 3950 people actually own either console

azzras
azzras

Did anyone here see this poll?  I never did.

I could care less one way or the other, but I never once saw a poll nor do I see a link to the poll and question used.

/sigh

montes831
montes831

Some people prefer blondes and some prefer brunettes. I like both. I actually have both systems. Got the PS4 first and played Shawdow Fall and BF4. A week later got the XB1 and played Ryse, CODG, Forza and NFSR. Haven't turned on the PS4 since. I like both, but prefer the XB1. The XB1 controller still feels better then the DS4. XB1 interface works great. But I can't wait to see what else the PS4 comes up with. Get both systems, stop the bickering and just play the games. Who cares which is better.

megamatics
megamatics

Who is more Satisfied in having no games to play ? Because I know quite a few people with PS4's and Xbone's Collecting dust. 

skipper847
skipper847

I never even saw a poll on GAMESPOT?.

so_hai
so_hai

Well Sony owes them that because their unit costs more. More money SHOULD mean more satisfaction.

nayce54
nayce54

add me on PSN if you are pleasantly happy with your PS4, "NateIsGod4"

PHuNKPHeNoMeNoN
PHuNKPHeNoMeNoN

@SultaN-sNBA 2K14  I havent played an NBA game in years except for street but this game is stunning.  Have to see it in person to appreciate just how amazing it is

EmperorSupreme
EmperorSupreme

@normanislost 

Nobody voted option 1 or 2 least satisfied. So the results seem accurate to me.


weapon_x57
weapon_x57

@montes831 Agreed...the problem is most idiots can't afford both so the bicker and bitch and become fanboys and try to start stupid console wars.

kbaily
kbaily

@megamatics Well you know, they had to go out and buy shiny new things to feel important even if it sits around for the next 6mos to a year before the really stellar must have games start to come out.  Hopefully they didn't toss out their 360s and PS3s since you know MS and Sony thought Backwards compatability wasn't as important as TV steaming and Facebooking while you Skype.

visicula
visicula

@weapon_x57 @visicula @so_hai The difference in price is not the point. Nobody cares if you can buy 100 xboxs and 100 PS4s.


I was just saying that PS4 is cheaper than Xbonx One, while the original poster (so_hai) said that the PS4 was more expensive.

normanislost
normanislost

@weapon_x57 @normanislost @visicula @so_hai haha because the world is ofc that simple .... that instead of getting more money to pay bills and support your children better you should go out and buy both consoles....dumbest thing ive ever heard


whats the point of owning both at launch? the number of exclusives isnt worth the money right now