Recieved Scratched 360 Disc - PROBLEM ! ! !

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Deepcut9

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#1 Deepcut9
Member since 2007 • 761 Posts

- Bought game (Gears of War) from online :)

- Game arrived earlier than expected :)

- Disc had circlular scratch marks, not deep, but noticable, very simillar to this :(

- Disc runs for 5 minutes--to point where Marcus escapes cell, talks to person--then game exits :(

- When install was attempted, after 38% progress, install fails, with message "Disc may be scratched or unclean. Please clean and try again" :(

- Cleaned disc with napkin, tried again; did not work :(

- Contacted online vendor for return, waiting for response

- Help please? :(

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jvmva

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#2 jvmva
Member since 2005 • 433 Posts
[QUOTE="Deepcut9"]

- Bought game (Gears of War) from online :)

- Game arrived earlier than expected :)

- Disc had circlular scratch marks, not deep, but noticable, very simillar to this :(

- Disc runs for 5 minutes--to point where Marcus escapes cell, talks to person--then game exits :(

- When install was attempted, after 38% progress, install fails, with message "Disc may be scratched or unclean. Please clean and try again" :(

- Cleaned disc with napkin, tried again; did not work :(

- Help please? :(

Well, i have to say get your money back and buy the NEW one
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Jaysonguy

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#3 Jaysonguy
Member since 2006 • 39454 Posts

Return it to the store

Not exactly splitting the atom here

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Deepcut9

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#4 Deepcut9
Member since 2007 • 761 Posts
Yes I am attempting to return the game, but wondered if there was an alternate solution to the scratched disc.
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sammyt555

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#5 sammyt555
Member since 2008 • 220 Posts
you really dont know what to do? yikes dude, ask your mom
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n_8_z

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#6 n_8_z
Member since 2005 • 293 Posts
dont buy games online, unless its a reliable online store, like gamestop, ebgames, etc. Why the hell would you order it online?...to lazy to go to the nearest game store?..i guarantee it would be there, since that game really sucks lol , dont get me started on the multiplayer..BRUTAL..ah well u learn from your mistakes, sucks to be you
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BigDaddyChacon

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#7 BigDaddyChacon
Member since 2006 • 404 Posts
Try the Disc Replacement program from Microsoft. Gears Of War is one of the games that is covered by it. Check out Xbox.com for details.
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xxRJxx

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#8 xxRJxx
Member since 2006 • 107 Posts
My LE gears 2 came with the disk floping around in the case and when i pulled it out there was a huge but light scrach on it. works though