Problem with a chatpad

I just bought a Chat-pad one of the new black ones and its not working, or it might work my X-box just may not see it or something like that. When I look in the instructions it tells me little more then how to snap it in. is there an install I'm missing ? An update I need to search for ? Or should the X-box recognize it right when I attach it to the controller?

dont take my word for it but the xbox should pick it up right away because the xbox controller is synced so it should sync rite away or in a few seconds

A little strange that there inst anything to notify you that it is connected to the X-box.

Gah I don't want to have to return it already I just got home for the day :_: (edited out)

Edit:

Ok so I found the issue and I'm not the only one who had this issue so ill post it here for any future reference because it was a pain to find any thing about this searching the net.

when you install the chatpad clicking it in will not always click all of the connecters in so you may have to press really REALLY hard (felt like mine was going to snap) you will hear a second pop that was louder then the original pop and then it should work, don't know if they changed the size or shape for the black chat pads but I never had a problem like this with the older ones.

holy cow you are right. i just applied mad pressure and it finally POPPED in lol. youd think they would make it easier to setup :p

Yep I had the same problem. Actually had MS support on theline for over an hourand they couldn't figure it out. They just told me pop itinuntil you hear a "click", they nevementioned anything about a second click. Returned it the orginal retailer, got a new one and crushed it into place....now I'm up and running. Thanks man...

Interesting that MS support or forums doesn't have the answer for this fix but Gamespot forums do! LOL!

I hope this works for me too. I just had the same thing happen with a new pad. They really should start to put this explanation on the chatpad box!

Awesome it works for me now