Microsoft has labeled me a "cheater"

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MaddenBowler10

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#1 MaddenBowler10
Member since 2005 • 8999 Posts

so my gamertag was hacked like 2 months ago and i have no idea how. I called microsoft over and over again to get it recovered and they eventually did. When i recovered it for the first time on my xbox, i realized my gamerscore went from 13,000 to 70,000+ . I did not do this, the hacker obviously did. Now, a month since Ive had it recovered, i just saw my gamerscore reset to Zero. Now, i understand if they put it back down to 13,000, but to zero!?!?! I mean, do they not know they are the ones who recovered it!?!?! WTF? Also, now im labeled as a "cheater" on my gamertag, and can't get the achievments on my previous games back. F u microsoft, f u. I worked so hard to get those 13,000 on the effin dot.

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ForsakenWicked

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#2 ForsakenWicked
Member since 2008 • 3745 Posts
I remember reading your topic when you got your gamertag hacked. I can't believe they're really that stupid if they don't have that in their records. IMO, they should reset your score back to 13k and remove the "Cheater" label from your tag. Hope it gets solved.
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gow117

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#3 gow117
Member since 2008 • 2963 Posts
:o well im really sorry to hear that but are you 100% sure you dont know how your gamertag was stolen/hacked? you cant blame MS when they have no clue of what could have happened and what could eventually happen in the future. But yes reseting it for 0 gs is kinda mean, this if youre not guilty. But if you have 0 fault that REALLY sucks.
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Brutal-Koopa

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#4 Brutal-Koopa
Member since 2009 • 439 Posts

That's pretty ridiculous...Sorry about that, man...

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jessmaster13

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#5 jessmaster13
Member since 2009 • 3170 Posts

That sucks, but what are you gonna do

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MaddenBowler10

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#6 MaddenBowler10
Member since 2005 • 8999 Posts
[QUOTE="gow117"]:o well im really sorry to hear that but are you 100% sure you dont know how your gamertag was stolen/hacked? you cant blame MS when they have no clue of what could have happened and what could eventually happen in the future. But yes reseting it for 0 gs is kinda mean, this if youre not guilty. But if you have 0 fault that REALLY sucks.

i dont give out my passwords or anything, musta been really good hacker or something really went wrong with my live account. i just am just as upset i can't earn those achievements back cuz i still have some of the games...
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starman4

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#7 starman4
Member since 2009 • 288 Posts

so my gamertag was hacked like 2 months ago and i have no idea how. I called microsoft over and over again to get it recovered and they eventually did. When i recovered it for the first time on my xbox, i realized my gamerscore went from 13,000 to 70,000+ . I did not do this, the hacker obviously did. Now, a month since Ive had it recovered, i just saw my gamerscore reset to Zero. Now, i understand if they put it back down to 13,000, but to zero!?!?! I mean, do they not know they are the ones who recovered it!?!?! WTF? Also, now im labeled as a "cheater" on my gamertag, and can't get the achievments on my previous games back. F u microsoft, f u. I worked so hard to get those 13,000 on the effin dot.

MaddenBowler10

if it makes you feel any better maddenbowler10, this other guy got his account hacked and lost everything. about 50,000g actually.

i'm scared that if i go on x-box live, it will happen to me! :shock:

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seankane

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#8 seankane
Member since 2007 • 4076 Posts

Oh no! Now everybody in video game land will think you're a loser cuz you dont have a high gamerscore!

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megamadman5

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#9 megamadman5
Member since 2006 • 725 Posts
damn, i remember when you said it was hacked. my friend just got his account hacked a few days ago, microsoft is working on getting it back now. i highly doubt they will get your points back, seeing how they probobly dont have any record of the exact games and achievements you had, but maybe if you complain enough you could get more gold, or points.
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MrSlippery39

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#10 MrSlippery39
Member since 2004 • 730 Posts

The hacker probably game-savedwhich is why your gamerscore got reset to 0. Game-saving is when people use other peoples saved games in order to quickly get 1000/1000 GS in games.

Its a harsh penalty, especially when you didn't do it. But I guess all you can do next time is do your best not to get hacked.

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DJ-X93

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#11 DJ-X93
Member since 2009 • 25 Posts
Sorry that happened to you.
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KHAndAnime

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#12 KHAndAnime
Member since 2009 • 17565 Posts
Oh no - 0 gamerscore. Your life is ruined.
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DarkGamer007

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#13 DarkGamer007
Member since 2008 • 6033 Posts

Oh no! Now everybody in video game land will think you're a loser cuz you dont have a high gamerscore!

seankane

And his GamerTag is pernamently labbed as a "Cheater". :|

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chaoscougar1

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#14 chaoscougar1
Member since 2005 • 37603 Posts
thats kinda unfair, microsoft should be slapped for that one
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seankane

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#15 seankane
Member since 2007 • 4076 Posts

[QUOTE="seankane"]

Oh no! Now everybody in video game land will think you're a loser cuz you dont have a high gamerscore!

DarkGamer007

And his GamerTag is pernamently labbed as a "Cheater". :|

Yea, that part does suck.

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MaddenBowler10

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#17 MaddenBowler10
Member since 2005 • 8999 Posts

cry me a river then drown in it

tony2077ca
hope you get modded for that, troll.
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MaddenBowler10

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#18 MaddenBowler10
Member since 2005 • 8999 Posts

[QUOTE="DarkGamer007"]

[QUOTE="seankane"]

Oh no! Now everybody in video game land will think you're a loser cuz you dont have a high gamerscore!

seankane

And his GamerTag is pernamently labbed as a "Cheater". :|

Yea, that part does suck.

:( , no its not the end of my life, but i do game a lot and i like to have a high gamerscore, at least people would know im a pretty committed gamer. now its back at zero, with no achievements to gain with my current games. oh well..
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seankane

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#19 seankane
Member since 2007 • 4076 Posts

:( , no its not the end of my life, but i do game a lot and i like to have a high gamerscore, at least people would know im a pretty committed gamer. now its back at zero, with no achievements to gain with my current games. oh well..MaddenBowler10

No one really cares about your gamerscore, man. It may suck for you, personally, to have your 'trophy case' gone, but nobody will treat you differently whether your score is 50 or 50,000.

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tony2077ca

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#21 tony2077ca
Member since 2005 • 5242 Posts
[QUOTE="tony2077ca"]

cry me a river then drown in it

MaddenBowler10
hope you get modded for that, troll.

me a troll i'm just tired of threads like this
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craigalan23

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#22 craigalan23
Member since 2006 • 15879 Posts

[QUOTE="seankane"]

Oh no! Now everybody in video game land will think you're a loser cuz you dont have a high gamerscore!

DarkGamer007

And his GamerTag is pernamently labbed as a "Cheater". :|

That's actually pretty cool.. I wouldn't mind that although losing gamerscore is bad.
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deadFalling

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#23 deadFalling
Member since 2007 • 769 Posts

ya that really does suck. i thinkbeing labeled as a cheater is worse than points loss tho

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MaddenBowler10

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#24 MaddenBowler10
Member since 2005 • 8999 Posts
[QUOTE="MaddenBowler10"][QUOTE="tony2077ca"]

cry me a river then drown in it

tony2077ca
hope you get modded for that, troll.

me a troll i'm just tired of threads like this

since when has someone posted a thread about this same problem
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tony2077ca

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#25 tony2077ca
Member since 2005 • 5242 Posts

[QUOTE="tony2077ca"][QUOTE="MaddenBowler10"] hope you get modded for that, troll.MaddenBowler10
me a troll i'm just tired of threads like this

since when has someone posted a thread about this same problem

insulting ms its not there fault your security sucks

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MaddenBowler10

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#26 MaddenBowler10
Member since 2005 • 8999 Posts
they changed it back to "Pro" for me
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MaddenBowler10

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#27 MaddenBowler10
Member since 2005 • 8999 Posts
[QUOTE="tony2077ca"][QUOTE="MaddenBowler10"][QUOTE="tony2077ca"] me a troll i'm just tired of threads like this

since when has someone posted a thread about this same problem

insulting ms

there are plenty of reasons to insult them and good reasons, such as these.
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vashkey

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#28 vashkey
Member since 2005 • 33781 Posts
It's not Microsoft's fault you got hacked nor is it their fault the person that hacked your account boosted your gamer score. All they did was do their job.
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tony2077ca

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#29 tony2077ca
Member since 2005 • 5242 Posts
[QUOTE="MaddenBowler10"][QUOTE="tony2077ca"][QUOTE="MaddenBowler10"] since when has someone posted a thread about this same problem

insulting ms

there are plenty of reasons to insult them and good reasons, such as these.

oh really are you sure
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Toriko42

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#30 Toriko42
Member since 2006 • 27562 Posts
Wow, at least campaign to get th cheater label removed man
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weezyfb

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#31 weezyfb
Member since 2009 • 14703 Posts
levels dont matter
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PlzDuntBanMe

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#32 PlzDuntBanMe
Member since 2008 • 3269 Posts
Sorry to hear
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halo3-player

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#33 halo3-player
Member since 2006 • 6036 Posts
That really stinks dude.
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Trmpt

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#34 Trmpt
Member since 2008 • 2381 Posts

Do you have any idea how difficult it would be to "hack" an account? I dont wanna sound like a jerk but maybe you did use that cheat to up your gamerscore and you are mad that you got caught. I dont know, maybe you did, maybe you didnt.

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Trmpt

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#35 Trmpt
Member since 2008 • 2381 Posts
[QUOTE="MaddenBowler10"][QUOTE="tony2077ca"][QUOTE="MaddenBowler10"] since when has someone posted a thread about this same problem

insulting ms

there are plenty of reasons to insult them and good reasons, such as these.

You probably knew this but the answer to your sig is that 45% of the game is mental. Totally off topic but yeah.
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a55a55inx

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#36 a55a55inx
Member since 2004 • 4188 Posts

that sucks, but the people from the account recovery department are different from the people who search for cheaters, so it would be difficult for them to realize what happened.

You probably didn't give any password info, but there are several other ways to get into someone's account through regular conversation. For example; people asking you what your favorite car is, favorite sports team, favorite book etc...

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Trmpt

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#37 Trmpt
Member since 2008 • 2381 Posts

You probably didn't give any password info, but there are several other ways to get into someone's account through regular conversation. For example; people asking you what your favorite car is, favorite sports team, favorite book etc...

a55a55inx

This is why I put answers that doesnt have anything to do with the question.

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Vendetta67

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#38 Vendetta67
Member since 2009 • 57 Posts
Man, that really sucks. I know the gamerscore doesn't have any real value people, but come on, It does have some sentimental value of you actually accomplishing a set of optional tasks. Good thing that you got the label cheater removed and you now have Pro though. I'm glad that you at least have half of the battle for your stuff earned. Microsoft should at least set your gamerscore back to what it was before you reported it hacked, maybe you can try telling them the achievements you have and see if they could give those back?
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aero250

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#39 aero250
Member since 2009 • 3613 Posts
I would be pretty annoyed if my 31,720 points went to zero.
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tony2077ca

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#40 tony2077ca
Member since 2005 • 5242 Posts
I would be pretty annoyed if my 31,720 points went to zero.aero250
why its not like there used for anything
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InsultToInjury_

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#41 InsultToInjury_
Member since 2007 • 2219 Posts
Could you not just start a clean slate. Like new everything in relation to LIVE?
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djrobst

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#42 djrobst
Member since 2007 • 2404 Posts
well its comon practice for acheivement glitchers to have their scores reset to zero, not to the point before they started cheating so cant blame them if someone been cheating on ur account.
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PoisoN_Facecam0

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#43 PoisoN_Facecam0
Member since 2009 • 3734 Posts
How about its just a meaningless number next to your name and get over it...
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MickaelJulliard

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#44 MickaelJulliard
Member since 2007 • 905 Posts

Oh no! Now everybody in video game land will think you're a loser cuz you dont have a high gamerscore!

seankane

You're forgetting that 13000 gamerscore is what he had, that's an awful lot of his time spent playing games, don't be a p***k to him because he cares about something he worked for...

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Flamecommando

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#45 Flamecommando
Member since 2003 • 11634 Posts

Wow. MSoft screws up again. YAY!

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valttu

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#46 valttu
Member since 2007 • 1420 Posts

On your feet soldier! You call the friggin Microsoft to take off the Cheater-thing and then you get back to the frontline and get that gamerscore back! I don't care what it takes, just get it done, understood!?

(the last sentence was said by Captain Foley in COD UO)

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DPhunkT

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#47 DPhunkT
Member since 2008 • 1803 Posts
I'd be pissed. I'd tell MS to go screw their selves too, sell the Xbox then buy a PS3.
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jrhawk42

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#48 jrhawk42
Member since 2003 • 12764 Posts

It's not really that hard to get into somebody's account. Just a little social engineering will get you about any account info you need anywhere.

I remember my ebay account got hacked, and they tried to blame it on phishing. I told them to look at my account. I hadn't logged in for well over 6 months before the incident. Hence it's impossible that I fell for a phishing attack, and the security breach was on their end. Still I had to contact customer service over and over again since they were constantly messing up my account (bad feedback, claiming fraud, ect).

Pretty much just call XBL customer service over and over again until you get what you want. I doubt they'll return your gamerscore, but at least you can get everything unlocked.

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nethernova

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#49 nethernova
Member since 2008 • 5721 Posts

F u microsoft, f u. I worked so hard to get those 13,000 on the effin dot.

MaddenBowler10
No, you didn't work hard. You played video games.
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Shrapnel99

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#50 Shrapnel99
Member since 2006 • 7143 Posts

I remember you posting when you got the account back with the gamerscore increase. Bad move on Microsofts part, you should call them although I doubt they can do anything now.