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DonatelloToAll

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#1 DonatelloToAll
Member since 2009 • 813 Posts
What are some of the problems you've had at your local GameStop?
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bugbag

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#2 bugbag
Member since 2006 • 33275 Posts
I have never had a problem at gamestop.
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RoseFlambe169

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#3 RoseFlambe169
Member since 2009 • 11700 Posts
Well, I used to keep forgetting things like what the Edge card works on, and whenever we get a console we always look kinda stupid with all our saved up money on the table. >.> Then the guys at my local GameStop are mean and demeaning, although people at the other GameStops are usually really nice. Otherwise, there aren't really that many problems aside from them being a bit too small.
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ebbderelict

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#4 ebbderelict
Member since 2005 • 3992 Posts
No real problems, although sometimes their prices are out of whack. I've seeing used games going there for more than a new copy would go for in some other stores.
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RoseFlambe169

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#5 RoseFlambe169
Member since 2009 • 11700 Posts
O.O Serious? That doesn't happen at any of our stores. Unless you're talking about Sears and Walmart 'cause those are not so good games that just come in packs...
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brickdoctor

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#6 brickdoctor
Member since 2008 • 9746 Posts
I don't have any problems with my GameStop because I only go there when I want to preorder games. If I want to make money off of my old or used games (which I hardly ever do) I use eBay.
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RoseFlambe169

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#7 RoseFlambe169
Member since 2009 • 11700 Posts
Psh. I'm not even allowed to use the Internet for buying or selling anything. Stupid parents think someone might steal their social security or something. :roll:
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The_Last_Ride

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#8 The_Last_Ride
Member since 2004 • 76371 Posts
when i tried to trade in a scratched version of AC Revelations, they didn't accept it. Got annoyed by that, but otherwise, they have been good
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naju890_963

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#9 naju890_963
Member since 2008 • 8954 Posts
when i tried to trade in a scratched version of AC Revelations, they didn't accept it. Got annoyed by that, but otherwise, they have been goodThe_Last_Ride
Well it was scratched, I wouldn't want it personally.
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ShadowofSonic

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#10 ShadowofSonic
Member since 2009 • 24616 Posts
I only buy games from them..
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The_Last_Ride

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#11 The_Last_Ride
Member since 2004 • 76371 Posts

[QUOTE="The_Last_Ride"]when i tried to trade in a scratched version of AC Revelations, they didn't accept it. Got annoyed by that, but otherwise, they have been goodnaju890_963
Well it was scratched, I wouldn't want it personally.

But they do fix them, they said it themselves 

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PublicNuisance

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#12 PublicNuisance
Member since 2009 • 4582 Posts

What are some of the problems you've had at your local GameStop?DonatelloToAll

For me I would say lack of selection would be my biggest issue. The only other problem I have had is 7 years ago I bought a copy of Warcraft II Battlechest which was used and the disc inside was a burned copy.

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PublicNuisance

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#13 PublicNuisance
Member since 2009 • 4582 Posts

[QUOTE="naju890_963"][QUOTE="The_Last_Ride"]when i tried to trade in a scratched version of AC Revelations, they didn't accept it. Got annoyed by that, but otherwise, they have been goodThe_Last_Ride

Well it was scratched, I wouldn't want it personally.

But they do fix them, they said it themselves 

Company policy when I worked at EB Games was to not accept scratched discs for trade in. Even if we could fix the disc we were instructed not to take them in. They were just doing their job.

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ShadowofSonic

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#14 ShadowofSonic
Member since 2009 • 24616 Posts

[QUOTE="DonatelloToAll"]What are some of the problems you've had at your local GameStop?PublicNuisance

For me I would say lack of selection would be my biggest issue. The only other problem I have had is 7 years ago I bought a copy of Warcraft II Battlechest which was used and the disc inside was a burned copy.

SERIOUSLY?

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PublicNuisance

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#15 PublicNuisance
Member since 2009 • 4582 Posts

SERIOUSLY?

ShadowofSonic

 

Yeah I was disapointed big time because they didn't have a replacement copy for me, I had to take store credit. There were 2 discs in the box but one was disc 1 and one was a burned  copy of disc 1. Had it been a burned copy of disc 2 I would of just kept it.

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ShadowofSonic

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#16 ShadowofSonic
Member since 2009 • 24616 Posts
[QUOTE="ShadowofSonic"]

SERIOUSLY?

PublicNuisance

 

Yeah I was disapointed big time because they didn't have a replacement copy for me, I had to take store credit. There were 2 discs in the box but one was disc 1 and one was a burned  copy of disc 1. Had it been a burned copy of disc 2 I would of just kept it.

I wonder why Gamestop would accept them in the first place...

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PublicNuisance

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#17 PublicNuisance
Member since 2009 • 4582 Posts

I wonder why Gamestop would accept them in the first place...

ShadowofSonic

My guess would be employees who lack the motivation and ambition to care about their job. Sad but in many cases true.

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Kman5507

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#18 Kman5507
Member since 2009 • 7902 Posts
I don't know if they look sometimes. GS wouldn't accept my friends disc one time because of a minor scratch, so he took it home, broke it some more, and took it back some time later. The guy there that day didn't check it out apparently :P
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The_Last_Ride

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#19 The_Last_Ride
Member since 2004 • 76371 Posts
[QUOTE="The_Last_Ride"]

[QUOTE="naju890_963"][QUOTE="The_Last_Ride"]when i tried to trade in a scratched version of AC Revelations, they didn't accept it. Got annoyed by that, but otherwise, they have been goodPublicNuisance

Well it was scratched, I wouldn't want it personally.

But they do fix them, they said it themselves 

Company policy when I worked at EB Games was to not accept scratched discs for trade in. Even if we could fix the disc we were instructed not to take them in. They were just doing their job.

i think it's strange because i traded games in there before 

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PublicNuisance

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#20 PublicNuisance
Member since 2009 • 4582 Posts

i think it's strange because i traded games in there before 

The_Last_Ride

Policy may have been different or the Manager may have instructed his staff to be more lemnient. I can only speak for my store when I worked there for the short time I did. I turned several people down for trade ins for that reason.

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The_Last_Ride

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#21 The_Last_Ride
Member since 2004 • 76371 Posts
[QUOTE="The_Last_Ride"]

i think it's strange because i traded games in there before 

PublicNuisance

Policy may have been different or the Manager may have instructed his staff to be more lemnient. I can only speak for my store when I worked there for the short time I did. I turned several people down for trade ins for that reason.

It might have been, because there was a sign that stood there and it said they take in games scatched or not 

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PublicNuisance

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#22 PublicNuisance
Member since 2009 • 4582 Posts

It might have been, because there was a sign that stood there and it said they take in games scatched or not 

The_Last_Ride

That's pretty bad with the sign there lol. We never had such a sign.

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The_Last_Ride

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#23 The_Last_Ride
Member since 2004 • 76371 Posts
[QUOTE="The_Last_Ride"]

It might have been, because there was a sign that stood there and it said they take in games scatched or not 

PublicNuisance

That's pretty bad with the sign there lol. We never had such a sign.

yeah, so there is something wrong there 

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PublicNuisance

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#24 PublicNuisance
Member since 2009 • 4582 Posts

yeah, so there is something wrong there 

The_Last_Ride

I've had similar experiences at work. I've had my store management try to get me to go against policy in regards to returns where I currently work but I have the return policy on a poster next to where I stand so it would be stupid of me and the store to try to change policy that is on a 3 foot tall poster next to me at all times. Customers would call me out on it every time.

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The_Last_Ride

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#25 The_Last_Ride
Member since 2004 • 76371 Posts
[QUOTE="The_Last_Ride"]

yeah, so there is something wrong there 

PublicNuisance

I've had similar experiences at work. I've had my store management try to get me to go against policy in regards to returns where I currently work but I have the return policy on a poster next to where I stand so it would be stupid of me and the store to try to change policy that is on a 3 foot tall poster next to me at all times. Customers would call me out on it every time.

i did call them out, but they refused 

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PublicNuisance

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#26 PublicNuisance
Member since 2009 • 4582 Posts

i did call them out, but they refused 

The_Last_Ride

I don't see why that employee thought it was worth his time to argue with you but I guess we would have to have been  in his skin to fully understand it. I agree with you that with that sign being there they should have accepted the trade in.

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The_Last_Ride

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#27 The_Last_Ride
Member since 2004 • 76371 Posts
[QUOTE="The_Last_Ride"]

i did call them out, but they refused 

PublicNuisance

I don't see why that employee thought it was worth his time to argue with you but I guess we would have to have been  in his skin to fully understand it. I agree with you that with that sign being there they should have accepted the trade in.

oh well, i won't do that same mistake twice. The sad thing is that there isn't anywhere else i can trade my used games in 

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PublicNuisance

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#28 PublicNuisance
Member since 2009 • 4582 Posts

oh well, i won't do that same mistake twice. The sad thing is that there isn't anywhere else i can trade my used games in 

The_Last_Ride

I'm lucky because there are a couple pawn shop type stores near me that buy used games. I don't have any games to sell right now as I mainly game on PC though.

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The_Last_Ride

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#29 The_Last_Ride
Member since 2004 • 76371 Posts
[QUOTE="The_Last_Ride"]

oh well, i won't do that same mistake twice. The sad thing is that there isn't anywhere else i can trade my used games in 

PublicNuisance

I'm lucky because there are a couple pawn shop type stores near me that buy used games. I don't have any games to sell right now as I mainly game on PC though.

i have some that i want to sell, but that's the only shop here 

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Eikichi-Onizuka

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#30 Eikichi-Onizuka
Member since 2008 • 9205 Posts
I haven't shopped at Gamestop in forever, really don't like them. They sell opened games as new, and several times I've bought used games there that look like the discs were rubbed with sandpaper and had to return because they wouldn't work. 
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Eikichi-Onizuka

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#31 Eikichi-Onizuka
Member since 2008 • 9205 Posts

[QUOTE="Eikichi-Onizuka"]I haven't shopped at Gamestop in forever, really don't like them. They sell opened games as new, and several times I've bought used games there that look like the discs were rubbed with sandpaper and had to return because they wouldn't work. ShadowofSonic

Never heard of any of that before, ever.

You haven't heard much about Gamestop then because new games being opened and sold as new is pretty common. Sandpaper is a little overexaggerated probably but there were in really bad condition. Not sure why anyone would accept trade-ins like that. I even remember the two games they were: Final Fantasy X and Uncharted 2. I would give them a pass on that though if not for the other things I don't like about them. I should say though, this applies to the brick and motor stores I've been to. I've never had any problems with the online store so if there is an exclusive I'll order online from them. (otherwise I prefer Amazon or Newegg because they always have free shipping and don't charge tax)

One thing I did really like about them though is the return policy(can return a used game within 7 days for any reason).  

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The_Last_Ride

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#32 The_Last_Ride
Member since 2004 • 76371 Posts

I haven't shopped at Gamestop in forever, really don't like them. They sell opened games as new, and several times I've bought used games there that look like the discs were rubbed with sandpaper and had to return because they wouldn't work. Eikichi-Onizuka

that sucks big time 

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ShadowofSonic

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#33 ShadowofSonic
Member since 2009 • 24616 Posts

I haven't shopped at Gamestop in forever, really don't like them. They sell opened games as new, and several times I've bought used games there that look like the discs were rubbed with sandpaper and had to return because they wouldn't work. Eikichi-Onizuka

Never heard of any of that before, ever.

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Kman5507

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#34 Kman5507
Member since 2009 • 7902 Posts
That sounds a bit exaggerated.
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ShadowofSonic

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#35 ShadowofSonic
Member since 2009 • 24616 Posts

That sounds a bit exaggerated.Kman5507

Exactly my thoughts.

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PublicNuisance

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#36 PublicNuisance
Member since 2009 • 4582 Posts

[QUOTE="Kman5507"]That sounds a bit exaggerated.ShadowofSonic

Exactly my thoughts.

When I worked at Gamestop we had a vacuum sealer in the back to reseal a new game if it got opened. This may be what he means. 

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ShadowofSonic

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#37 ShadowofSonic
Member since 2009 • 24616 Posts
[QUOTE="ShadowofSonic"]

[QUOTE="Kman5507"]That sounds a bit exaggerated.PublicNuisance

Exactly my thoughts.

When I worked at Gamestop we had a vacuum sealer in the back to reseal a new game if it got opened. This may be what he means. 

Opened mistakenly?

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Eikichi-Onizuka

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#38 Eikichi-Onizuka
Member since 2008 • 9205 Posts

No, they open games to remove the contents so they can put the case on the display self in a lot of stores. I've never seen them reseal, they just put a sticker on the case that says new.

I've also heard of brand new games being opened and played by employees but I've never seen that myself. 

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ShadowofSonic

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#39 ShadowofSonic
Member since 2009 • 24616 Posts
Meh, I'm betting a lot of those are silly anti-big business exaggerated rumors.
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Kman5507

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#40 Kman5507
Member since 2009 • 7902 Posts
One time the guy at gamestop reserved the wrong game for me because he was too busy talking to himself. 
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ShadowofSonic

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#41 ShadowofSonic
Member since 2009 • 24616 Posts

One time the guy at gamestop reserved the wrong game for me because he was too busy talking to himself. Kman5507

One guy dropped my new game because he was flipping it around. 

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bugbag

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#42 bugbag
Member since 2006 • 33275 Posts
This place sounds horrible.:P
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ShadowofSonic

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#43 ShadowofSonic
Member since 2009 • 24616 Posts
It's quite nice, actually. A certain one I go to has a great manger.
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PublicNuisance

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#44 PublicNuisance
Member since 2009 • 4582 Posts

Opened mistakenly?

ShadowofSonic

Sometimes opened mistakenly such as the employee put the wrong empty box on the shelf for display or sometimes the package just got torn.

 

It's quite nice, actually. A certain one I go to has a great manger.ShadowofSonic
 

 

That is actually why I regard my short time with EB Games as the most fun I have ever had at a job. The store manager and assistant store manager were both great leaders who made a really fun working environment.  It was just part time though, 1 or 2 shifts a week, and I found a full-time job. I would have stayed if I could of gotten full-time hours even though I make more money where I am now.

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ShadowofSonic

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#45 ShadowofSonic
Member since 2009 • 24616 Posts
I guess it really depends on that.
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bugbag

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#46 bugbag
Member since 2006 • 33275 Posts

I don't know what I prefer. A fun working environment with little pay, or a miserable place with a lot of pay... Probably the miserable one.:P

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ShadowofSonic

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#47 ShadowofSonic
Member since 2009 • 24616 Posts

I don't know what I prefer. A fun working environment with little pay, or a miserable place with a lot of pay... Probably the miserable one.:P

bugbag

I'll take the fun.

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bugbag

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#48 bugbag
Member since 2006 • 33275 Posts

With money I would have fun.:P

Pagani Huayra would be mine!:x

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Kman5507

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#49 Kman5507
Member since 2009 • 7902 Posts
Would you?
[spoiler] We're going to get in so much trouble when Bug reads this :P [/spoiler]
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ShadowofSonic

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#50 ShadowofSonic
Member since 2009 • 24616 Posts
..What? :P