Nintendo's advice for Splatoon 3 multiplayer issues: compromise your internet security?

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MysticalDonut

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#1  Edited By MysticalDonut
Member since 2021 • 2504 Posts

Kotaku recently shared an article in regards to Splatoon 3's disconnect issues with its multiplayer lobbies, among other issues..

Apparently Nintendo's official advice for fixing it is to open up all ports on your router.

Splatoon 3's Terrible Online Is Inexcusable At This Point

The Switch series has always had connectivity issues, but damn, Nintendo

"Be gentle with me, I’ve been in purgatory. By which I mean, I’ve been playing a lot of Splatoon 3 multiplayer lately, and having unlocked level 10, the ink shooter finally let me glide my way into its quirky ranked modes. Anarchy Battles, as these competitive modes are called, are a good time—if you’re not disconnecting left and right, or failing to find a match at all.

I feel foolish even pointing this out, because we’re in the third game of this popular franchise that is currently breaking records, and it’s not like this is a new problem. I was falling out of my Splatoon matches back in 2015, and in the sequel in 2017, and by god, I’m still getting booted in the year of our lord 2022. Millions of people are playing this and somehow I don’t really hear people complaining about it en masse; we’ve gotten used to it, I guess.

During a Splatoon 3 match—casual or ranked—then every single person in the game experiences a communication error and is booted from the match. In ranked, the person who hopped out or disconnected first, whether intentionally or by accident, incurs a loss. Everyone else doesn’t. I guess that’s better than the alternative, but most modern games either simply continue, or try to find you a fill-in. Having to start over completely is bonkers, especially if you were well into a match.

Since Splatoon matches are pretty quick, though, you can overlook this fault somehow, as evidenced by the fact we are still buying and playing Splatoon 3 in droves, despite being a game primarily known for its multiplayer offerings. But somehow, I’ve had even worse experiences than simply disconnecting while trying out ranked.

After a ranked match ends, Splatoon asks if you’d like to stick with the team you played with. Chances are, if you had a good time, you’ll want to—competitive modes are a better experience when you play with coordinated teams. If you won a match with a group, there’s a decent chance you might fare well in the next bout.

If anyone at all disconnects during a Splatoon 3 match—casual or ranked—then every single person in the game experiences a communication error and is booted from the match

Picking to stay on a team one night turned out to be a giant mistake that consumed an entire night of my playtime during launch week. Splatoon 3 stuck me into an absurd wait that at best clocked in at around three to five minutes, but sometimes took well over 10. Once I was waiting for so long that the timer in the corner, which denotes seconds, had run up to 999. The game didn’t stop searching after 999 seconds, the clock just couldn’t go any higher. I waited a good ten more minutes before being able to get out of that hell.

Since there is no way to back out of matchmaking once you start it in ranked, I was stuck there if I didn’t want to incur a penalty. (That I can see, at least—I’ve been told the ‘leaving’ button appears and disappears for other people.) So far, I’ve been winning about eight points per win, and it’s a couple hundred before I manage to rank up—I didn’t really want to make this grind any harder than it needs to be. Maybe the drop is small, but that’s not really the point here. I shouldn’t have to lose anything because the game itself somehow cannot connect me to another player. It’s especially ridiculous when we know there are people playing at any given moment; as of this writing, the game just launched last week!

There is nothing worse in Splatoon 3 than finishing a game, rapidly pressing A to get through the menus because you want to hop into another one, and accidentally agreeing to stay on the team. It kept happening to me over and over again, which was infuriating because I couldn’t undo the matchmaking. The only thing I could do was actively hope that the game encountered an error or crashed (!!!).

I later learned that this is a known issue that existed with Splatoon 3 prior to launch, as Nintendo gave out advice during its first Splatfest event. At the time, they told people to put their console to sleep and then try again. The replies were full of people who had been stuck in the matchmaking lobby for so long, their characters had inked up the entirety of the waiting room. I can’t.

That event was back in August. Clearly they haven’t fixed it, because I just experienced the endless waiting issue. “We apologize for the inconvenience,” Nintendo wrote.

Arguably, this was an exceptional but rare experience that doesn’t reflect what I normally do in Splatoon 3. But you have to remember, things “running smoothly” in context here still means that I tend to disconnect every handful of matches!

“What did you expect,” you might be thinking, “it’s a Nintendo game.” Outside of Splatoon, infamously, first-party series like Smash Bros. have never managed to fully crack online multiplayer, though in that case, the community has persisted because tournament culture is largely local. But even that scene has its limits. At one point in 2020, the Smash Bros. community got #fixultimateonline trending. I’m not sure it’s gotten particularly better, or at least, a highly voted 2021 Reddit thread from r/smashbros is titled, “Have you played a game with worse online than Smash Ultimate?” Meanwhile, when Nintendo has tried to jump into online features, it somehow always manages to make the most convoluted thing possible. With anything that connects to the web, it’s the single instance where following convention would be the preferable action for Nintendo to take.

There was a small, though perhaps foolish, reason to have hope for Splatoon 3. In August 2022, data miners claimed that the alternative shooting game would sport an “in-house server system” that would be an upgrade, but they speculated that it would still likely be peer-to-peer. That’s not exactly the most sophisticated type of netcode out there, because usually, if anyone desyncs, the entire thing is compromised. To Nintendo’s credit, I do experience fewer instances of in-game lag while matches unfold compared to earlier games, or having the game pause outright while it tries to catch up with what’s going on. When it’s working, the action is great! But the edges are still incredibly rough.

Kotaku has contacted Nintendo to ask about Splatoon’s connectivity issues, but the company does offer a solution online. Spoilers: Security experts say it’s a terrible one. For whatever reason, the official Nintendo support page right now instructs people to open every single port on your router, which is kind of the equivalent of pulling down your firewall. Doing this very well may improve your online experience, but it also compromises your security. Nintendo’s take?

“While Nintendo provides this information for our consumers’ use, it is up to each consumer to determine what security needs they have for their own networks, and to decide how best to configure their network settings to meet those needs,” the page says.

Anyway, I can’t believe it’s been seven years of this shit. The worst part of it all, and why it can get away with it? I’m going to keep playing, because nobody else in the shooter space really offers the fashion-centric, killing-optional experience that Splatoon does."

https://kotaku.com/splatoon-3-online-nintendo-switch-turf-wars-connection-1849536980

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madrocketeer

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#3  Edited By madrocketeer
Member since 2005 • 10589 Posts

Water is wet, sun shines, and Nintendo is terrible at online. Remember when they made people voice chat through a phone app? Also, baffling that people let Smash Ultimate get away without a rollback netcode update. I once heard that Nintendo haven't updated their online infrastructure since the 90s - sounds ridiculous, but I'm inclined to believe it.

Dragging their feet on online features is just one price you pay for playing Nintendo games, I suppose.

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MysticalDonut

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#4 MysticalDonut
Member since 2021 • 2504 Posts

@madrocketeer said:

Water is wet, sun shines, and Nintendo is terrible at online. Remember when they made people voice chat through a phone app? Also, baffling that people let Smash Ultimate get away without a rollback netcode update. I once heard that Nintendo haven't updated their online infrastructure since the 90s - sounds ridiculous, but I'm inclined to believe it.

Dragging their feet on online features is just one price you pay for playing Nintendo games, I suppose.

They still do lol Splatoon 3 supports the phone app for voice chat

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hardwenzen

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#5 hardwenzen
Member since 2005 • 38854 Posts

Love to hear it. Some sheep do consider this 7/10 shovelware as a masterpiece because their standards are incredibly low at this point.

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st_monica

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#6 st_monica
Member since 2020 • 1454 Posts

That seems to be a bit old news, not reflecting the latest update from a few days ago.

Splatoon 3 update fixes connectivity issues for online multiplayer

And tweaks Splatfests.

Nintendo has released an update for Splatoon 3 that has fixed a number of connection errors.

Since its incredibly successful launch, players have complained about connectivity issues plaguing the online multiplayer.

Yesterday Nintendo released an update to the game that fixes multiple issues, hopefully providing a more stable play experience.

That includes connection errors at the end of multiplayer battles, at the end of Salmon Run jobs, and when buying gear or weapons in shops.

Another positive change is to Splatfests. Nintendo tested out its new three-way competitions with the game's demo ahead of release, but players felt it was a little imbalanced.

Now the rate of Tricolor Battle occurrence has been adjusted, meaning for defending teams they will trigger less frequently than before.

This is good news ahead of the next Splatfest, announced at the recent Nintendo Direct: what would you bring to a desert island? Choose between gear, grub, or fun.

"Because this update patch focuses on Splatfest-related changes and addresses bugs that can have significant effect on game progress, we have prioritised its release," said Nintendo.

"Please note that the changes to Tricolor Battle frequency should be considered temporary. For now, there will be somewhat more instances of players selecting Tricolor Battle but being placed in a Turf War battle instead. Going forward, Splatfest-matchmaking specifications will continue to be adjusted, and this issue will be rectified. We are planning to implement these adjustments with the new season beginning in December."

Also confirmed is the next patch will focus primarily on balance adjustments.

Check out the full patch notes on the Nintendo website.

https://www.eurogamer.net/splatoon-3-update-fixes-connectivity-issues-for-online-multiplayer

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#7 nintendoboy16
Member since 2007 • 41535 Posts

@madrocketeer: Smash Ultimate was banned from the canceled EVO online tournament because of the bad online. So no, they didn't.

After that, EVO got bought by Sony and Nintendo (understandably) told them to "f*** off" after they stupidly invited them back AFTER they got bought.

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Atomic1977

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#8 Atomic1977
Member since 2004 • 344 Posts

I personally think Nintendo doesn't care about its multiplayer base.

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#9  Edited By Mesome713
Member since 2019 • 7205 Posts

This is old news bro, Nintendo already patched it. Do better research when posting old crap mate.

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MysticalDonut

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#10 MysticalDonut
Member since 2021 • 2504 Posts

@mesome713 said:

This is old news bro, Nintendo already patched it. Do better research when posting old crap mate.

The article is literally three days old and people still post all day long in the Splatoon 3 Facebook group about connection issues

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#11  Edited By Mesome713
Member since 2019 • 7205 Posts

@mysticaldonut: Cool story bro, the lastest patch fixed it.

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kejigoto

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#12 kejigoto
Member since 2004 • 2735 Posts

Somehow this is still better than Halo: Infinite.

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Litchie

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#13  Edited By Litchie
Member since 2003 • 34616 Posts

Pretty sure Nintendo is the only company in the world right now that can sell online games for an online platform that doesn't work. Oh, and they want to be paid for the non-working online too.

Inb4 idiot Nintendo fanboy with the great argument of "it works sometimes".

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MysticalDonut

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#14 MysticalDonut
Member since 2021 • 2504 Posts

@mesome713 said:

@mysticaldonut: Cool story bro, the lastest patch fixed it.

Lol sure, whatever you say

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#15  Edited By Mesome713
Member since 2019 • 7205 Posts

@mysticaldonut: Yeah, Nintendo already knows some are having issues. Theyre working on it on the patches and should have it fixed soon. The latest patch recently released fixed a lot of the Salmon run connection issues. This isnt worthy news, all online games have connection issues when they firt release, and barely anyone plays Splatoon in SWs. So no one really cares.

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GameboyTroy

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#16 GameboyTroy
Member since 2011 • 9730 Posts

Using the google dns would be better advice. Just use 8.8.8.8 for your primary dns and 8.8.4.4 for your secondary dns.