Advantage of consoles: better support

An example:
A month after buying your new system, you hear a horrible screech coming from you hard drive, followed by a clicking noise. Telling microsoft/sony (the wii doesn't have a hard drive) tech support what happened would probably result in you getting a box sent out rather quickly. Calling OEM tech support for your PC, however, will likely result in you going through a long tech support script which will likely end in you being told to reinstall windows on the dead drive. If you explicity state that a head crash has occurred, you will instead be asked to email the Windows crash dump file to some tech support address, which is not possible. The console owner would have their console fixed for free, while the PC owner would have to buy a new hard drive.

the advantage is that its plug and play, you can even play consoles, in the car, the whole point of consoles, really to me, is just to be simple, when you just want to play a game, and be able to easily move the console around.....but thats not much the case anymore sadly

So harddrive fails,.... On consoles, you have to send back your console as opposed to Pc where you can either open and replace it yourself or bring to any computer store to get it replaced? If we talking warranties, I can personally attest that i've gotten boxes for HP, Dell, and toshiba and sent off laptops and desktops to get fixes for completely free (motherboards, harddrives, video cards dying). I am definitely confused on this advantage claim. jedikevin2

or you just open up the console and replace the hdd. you can do tha twith the ps3 and i think with the 360 slim aswell

[QUOTE="jedikevin2"]So harddrive fails,.... On consoles, you have to send back your console as opposed to Pc where you can either open and replace it yourself or bring to any computer store to get it replaced? If we talking warranties, I can personally attest that i've gotten boxes for HP, Dell, and toshiba and sent off laptops and desktops to get fixes for completely free (motherboards, harddrives, video cards dying). I am definitely confused on this advantage claim. TheShadowLord07

or you just open up the console and replace the hdd. you can do tha twith the ps3 and i think with the 360 slim aswell

nah you still gotta but a MS harddrive, I wonder if anyone has tried using a regular harddrive

[QUOTE="jedikevin2"]So harddrive fails,.... On consoles, you have to send back your console as opposed to Pc where you can either open and replace it yourself or bring to any computer store to get it replaced? If we talking warranties, I can personally attest that i've gotten boxes for HP, Dell, and toshiba and sent off laptops and desktops to get fixes for completely free (motherboards, harddrives, video cards dying). I am definitely confused on this advantage claim. TheShadowLord07

or you just open up the console and replace the hdd. you can do tha twith the ps3 and i think with the 360 slim aswell

On the other hand...

PS3/360 HDD limited warranty: 365 days (90 days for 360 accessory HDDs)

PC HDD limited warranty: 1095 days

Sees defected PC hardare, takes out PC hardware and sends it back RMA or goes to store and buy new part.

Console malfunctions, send it back to sony/M$ and wait days.

[QUOTE="TheShadowLord07"]

[QUOTE="jedikevin2"]So harddrive fails,.... On consoles, you have to send back your console as opposed to Pc where you can either open and replace it yourself or bring to any computer store to get it replaced? If we talking warranties, I can personally attest that i've gotten boxes for HP, Dell, and toshiba and sent off laptops and desktops to get fixes for completely free (motherboards, harddrives, video cards dying). I am definitely confused on this advantage claim. gamer-adam1

or you just open up the console and replace the hdd. you can do tha twith the ps3 and i think with the 360 slim aswell

nah you still gotta but a MS harddrive, I wonder if anyone has tried using a regular harddrive

I remember seeing mods for the original Xbox 360 model where people would upgrade the hard drive with a Western Digital laptop HD. They raised it from 20GB to 500GB I think. Not sure if you can do the same for the new models though.

On topic, warranties for PC parts usually last longer than console warranties and give the same benefits as you stated in your argument, whether the PC is custom built or pre-built. This argument seems a tad weak.

Disadvantage of consoles: you have to rely on that support for almost everything. When my disc drive broke on my 360 I had to pay $50 and send it away for several weeks. When the same thing happened on my PC I upgraded to a Blu-Ray drive for the same amount of money and had it installed within the hour.

When you're computer literate it's easy to save time and money when you own primarily a PC for gaming.

[QUOTE="TheShadowLord07"]

[QUOTE="jedikevin2"]So harddrive fails,.... On consoles, you have to send back your console as opposed to Pc where you can either open and replace it yourself or bring to any computer store to get it replaced? If we talking warranties, I can personally attest that i've gotten boxes for HP, Dell, and toshiba and sent off laptops and desktops to get fixes for completely free (motherboards, harddrives, video cards dying). I am definitely confused on this advantage claim. gamer-adam1

or you just open up the console and replace the hdd. you can do tha twith the ps3 and i think with the 360 slim aswell

nah you still gotta but a MS harddrive, I wonder if anyone has tried using a regular harddrive

people have. just look it up on youtube.

So harddrive fails,.... On consoles, you have to send back your console as opposed to Pc where you can either open and replace it yourself or bring to any computer store to get it replaced? If we talking warranties, I can personally attest that i've gotten boxes for HP, Dell, and toshiba and sent off laptops and desktops to get fixes for completely free (motherboards, harddrives, video cards dying). I am definitely confused on this advantage claim. jedikevin2

Quoted from one of my conversations to get a system repaired under warranty:

Me: My hard drive has suffered a head crash
tech: Do you get the blue screen error?
me: the OS crashes and the core dump fails because the hard drive is no longer usable
tech: please send the minidump file from C/Windows/Minidump/Minidump.dmp [sic] to (tech email).
me: even if that file did exist, I couldn't read it without destroying it
tech: Windows will always create that file when it encounters the blue screen error
tech:Is there anything else I can help you with?

PC support can be a nightmare depending on what you have, how you bought it, and who its from.

If the last 3 months have taught me anything its just important to reserch the brands support history as it is the product itself.

Uh no.

I'll tell you my experience with dead hardware on the PC.

"Hey my such-and-such died"

"K, stick this RMA number on a box, and send it to us"

Three days later

"Hey my replacement is here!"

Not a single company has even attempted to question what happened to my items.

Uh no.

I'll tell you my experience with dead hardware on the PC.

"Hey my such-and-such died"

"K, stick this RMA number on a box, and send it to us"

Three days later

"Hey my replacement is here!"

Not a single company has even attempted to question what happened to my items.

Ly_the_Fairy

My videocard and ram have a lifetime warranty.

My power supply has a 5 year warranty.

Everything else in my computer has a 3 year warranty.

So there goes your argument.

[QUOTE="Ly_the_Fairy"]

Uh no.

I'll tell you my experience with dead hardware on the PC.

"Hey my such-and-such died"

"K, stick this RMA number on a box, and send it to us"

Three days later

"Hey my replacement is here!"

Not a single company has even attempted to question what happened to my items.

Temporius

Oh, so you're dealing with a brand like HP, or Dell, or something.

If that's the case then you have just have a problem with that brand, and not PCs as a whole.

As an owner of a custom gaming PC I can tell you none of the parts in my PC have manufacturers like that. G.Skill, Asus, Western Digital, AMD, etc. All of them provide exceptional warranties, and will replace your parts no questions asked. It's quite nice.

An example:
A month after buying your new system, you hear a horrible screech coming from you hard drive, followed by a clicking noise. Telling microsoft/sony (the wii doesn't have a hard drive) tech support what happened would probably result in you getting a box sent out rather quickly. Calling OEM tech support for your PC, however, will likely result in you going through a long tech support script which will likely end in you being told to reinstall windows on the dead drive. If you explicity state that a head crash has occurred, you will instead be asked to email the Windows crash dump file to some tech support address, which is not possible. The console owner would have their console fixed for free, while the PC owner would have to buy a new hard drive.

Temporius

We get good business support from Dell.

[QUOTE="Ly_the_Fairy"]

Uh no.

I'll tell you my experience with dead hardware on the PC.

"Hey my such-and-such died"

"K, stick this RMA number on a box, and send it to us"

Three days later

"Hey my replacement is here!"

Not a single company has even attempted to question what happened to my items.

Hard drive in PC breaks.

Use other 3 while fixing the 4th.

Hard drive in PC breaks.

Use other 3 while fixing the 4th.

and less crashes and headaches. pc they get viruses/spywares infections. system file gets corrupted can get pretty messy when playing games. save the headaches and get a consoleiwasgood2u

The problem lies between the desk and the chair.

[QUOTE="iwasgood2u"]and less crashes and headaches. pc they get viruses/spywares infections. system file gets corrupted can get pretty messy when playing games. save the headaches and get a consolethe_mitch28

The problem lies between the desk and the chair.

Sounds like getting an xbox replaced is alot easier than cancelling xbox live.

My ram broke the other week. You know what happened? It had a lifetime warranty, and was replaced in less than a week. My PS3 has no warranty left, and according to a friend who's had his replaced a few time, it takes much longer than a week.

My videocard and ram have a lifetime warranty.

My power supply has a 5 year warranty.

Everything else in my computer has a 3 year warranty.

So there goes your argument.

topgunmv

[QUOTE="jedikevin2"]So harddrive fails,.... On consoles, you have to send back your console as opposed to Pc where you can either open and replace it yourself or bring to any computer store to get it replaced? If we talking warranties, I can personally attest that i've gotten boxes for HP, Dell, and toshiba and sent off laptops and desktops to get fixes for completely free (motherboards, harddrives, video cards dying). I am definitely confused on this advantage claim. TheShadowLord07

or you just open up the console and replace the hdd. you can do tha twith the ps3 and i think with the 360 slim aswell

Sure, if you don't care about voiding the warranty, in which case the OP's claim of better support is moot.

If a component breaks you contact the retailer and they'll replace it if it's still under warranty. Same as with any other product ever.

The potential actual problem with a PC component breaking is the troubleshooting process. Most users don't have backup parts just lying around, so in some cases you'll either have to send in one component at a time or have your local computer store check it out first.

If the PC is a prebuilt HP or some such, or if the retailer put the thing together for you, then you can send in the whole thing the same way as you would a console.

At least that's how things work over here.

and less crashes and headaches. pc they get viruses/spywares infections. system file gets corrupted can get pretty messy when playing games.iwasgood2u

Only if you're a n00b who doesn't know how to perform basic PC maintenance and happily installs junk from disreputable sources. I had the same install of Windows XP for years that ran without a hitch.

As PC gamers we simply buy, fix, and replace parts "ourselves" instead of trusting some possible lazy ass guy on the job.

You do realize that PC components are also under warranty... Right? As well as PC's that you buy from a manufacturer.

Major advantage: some of my components have lifetime warranties, and things like the motherboard rock a 3-year warranty. How about the consoles for that? MS only includes the e74 error and RROD under that 3 year warranty.

[QUOTE="iwasgood2u"]and less crashes and headaches. pc they get viruses/spywares infections. system file gets corrupted can get pretty messy when playing games.dzimm

Only if you're a n00b who doesn't know how to perform basic PC maintenance and happily installs junk from disreputable sources. I had the same install of Windows XP for years that ran without a hitch.

[QUOTE="topgunmv"]

My videocard and ram have a lifetime warranty.

My power supply has a 5 year warranty.

Everything else in my computer has a 3 year warranty.

So there goes your argument.

TheRealUser101

and less crashes and headaches. pc they get viruses/spywares infections. system file gets corrupted can get pretty messy when playing games. save the headaches and get a consoleiwasgood2u

If people would stop using Limewire and putting "free porn" into Google you wouldn't need to worry about these things.

My first laptop was a dell and it's screen broke. Dell had someone come to my house and replace it. That said, most the parts in my PCeither have several year orlifetimewarranties.

[QUOTE="iwasgood2u"]and less crashes and headaches. pc they get viruses/spywares infections. system file gets corrupted can get pretty messy when playing games. save the headaches and get a consoleJebus213

If people would stop using Limewire and putting "free porn" into Google you wouldn't need to worry about these things.