Not receiving email to change PSN password

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stressedmike

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#1 stressedmike
Member since 2004 • 1306 Posts

I updated my PS3 and it says a message has been sent to my email on how to change my password, but 15 minutes later, I still haven't got that email. Did anyone else have to wait a long time to get it?

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Jbller3

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#2 Jbller3
Member since 2009 • 824 Posts
Yeah, had to wait a while. Don't know how long exactly since I did it last night and just decided to sleep.
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23Jarek23

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#3 23Jarek23
Member since 2009 • 2647 Posts

Few people have said they had to wait about 3 hours...so, you might be better off doing something else for a while.

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stressedmike

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#4 stressedmike
Member since 2004 • 1306 Posts
I am doing something else, I'm refreshing my email inbox because I'm just dying to play Marvel vs Capcom 3 online =(
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nldussault

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#5 nldussault
Member since 2011 • 25 Posts
Same problem here dude .... keep up waiting !
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djseebee

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#6 djseebee
Member since 2005 • 340 Posts

cant wait finishing job going home and connect to PSN, and i will check about the e-mail notification

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Thatonedude5432

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#7 Thatonedude5432
Member since 2010 • 411 Posts
Yeah it just takes awhile... Just got mine after about an hour
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Branmuffin316

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#8 Branmuffin316
Member since 2009 • 1208 Posts

You don't have to change it by email. When I signed on using my ps3 it prompted me to change it.

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Climaxz

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#9 Climaxz
Member since 2010 • 917 Posts

You don't have to change it by email. When I signed on using my ps3 it prompted me to change it.

Branmuffin316
I pray this is the case, i lost password a long time ago =(
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shaunchgo

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#10 shaunchgo
Member since 2006 • 4605 Posts
You change your email (password) on the console (at least that's what I did this A.M.). A couple minutes after, I received an email as confirmation of the change.
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pashmina626

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#11 pashmina626
Member since 2005 • 2669 Posts

So when you go to login to your PSN account on your ps3 system you change your password cause I haven't done it yet cause I'm thinking of waiting a few days since I was thinking the newtork may be a little slow since with everyone downloading the new update.

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stressedmike

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#12 stressedmike
Member since 2004 • 1306 Posts
How do you change the PSN password from console without clicking on the sign in button?
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pashmina626

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#13 pashmina626
Member since 2005 • 2669 Posts

I'm using this page that I found as a guide so here is the link if it will help.

http://us.playstation.com/support/systemupdates/ps3/ps3-361-update/index.htm

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Rattlesnake_8

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#14 Rattlesnake_8
Member since 2004 • 18452 Posts
I just logged into PSN, it said i had to change my password and i entered it right on the system and it signed me in. Can't access the PS Store, but you can play games online!
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stressedmike

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#15 stressedmike
Member since 2004 • 1306 Posts
When I try to log onto PSN, there was no prompt to change my password, it just says it sent an email containing instructions. Damn this sucks, I may have to actually wait until tonight to play =( I'm living in Canada btw, not overseas, and from what I've heard, Sony is trying to restore North America first.
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JohnF111

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#16 JohnF111
Member since 2010 • 14190 Posts
Well yeah they gotta send an email to i think 50million emails, or 70mill i don't know but it's a lot, not even a powerful server can pump out that many emails in the space of a day.
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JohnF111

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#17 JohnF111
Member since 2010 • 14190 Posts
[QUOTE="stressedmike"]When I try to log onto PSN, there was no prompt to change my password, it just says it sent an email containing instructions. Damn this sucks, I may have to actually wait until tonight to play =( I'm living in Canada btw, not overseas, and from what I've heard, Sony is trying to restore North America first.

Yeah it was the USA servers that had more holes than a shooting target to begin with so getting them fixed would the highest priority, no matter what though hackers will always get in, just the fact that it might be a lot harder and there are easier targets now. But from what we've seen Sonys servers were almost a honey-pot for hackers.
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Lauryn2000

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#18 Lauryn2000
Member since 2005 • 2582 Posts

I waited for this morning to update my PS3 since alot of people last night said it was cutting off at 50% download.
Went smooth like butter,asked for the new password after installation.But the Playstation store is still unoperational :?

Going to have to buy a new game tomorrow since rain is in the forecast all week............:?

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Dogswithguns

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#19 Dogswithguns
Member since 2007 • 11359 Posts
You change your email (password) on the console (at least that's what I did this A.M.). A couple minutes after, I received an email as confirmation of the change.shaunchgo
I don't see an option like that on mine..
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JohnF111

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#20 JohnF111
Member since 2010 • 14190 Posts

I waited for this morning to update my PS3 since alot of people last night said it was cutting off at 50% download.
Went smooth like butter,asked for the new password after installation.But the Playstation store is still unoperational :?

Going to have to buy a new game tomorrow since rain is in the forecast all week............:?

Lauryn2000

I bought MK9 yesterday :D I really really suck at it though so i gonna have to practise quite a lot.

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stressedmike

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#21 stressedmike
Member since 2004 • 1306 Posts

Yay i finally got my email

DoNotReply@ac.playstation.net to me show details 9:47 AM (23 minutes ago)

Dear Mike, To reset your PlayStation(R)Network password, please click on the link below. This link will expire in 24 hours from the time that it was sent. The link will direct you to a PlayStation(R)Network web page and allow you to enter and confirm your new password.

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nldussault

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#22 nldussault
Member since 2011 • 25 Posts
When did u send your email ?
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stressedmike

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#23 stressedmike
Member since 2004 • 1306 Posts
About 3 hours ago
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#24 c_rakestraw  Moderator
Member since 2007 • 14627 Posts

Keep it in the sticky, please.