cant log into Playstatio network- plz help!

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Trx07

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#1 Trx07
Member since 2007 • 1851 Posts

for some reason today i cant log on to the playstation network, it say's logging in for like 10 mins and nothing happens, i have my ps3 for about 3 months and playstation network was allways working, no probz untill today, i have 3 accounts:

MAIN: UK, username: Trx07

2 Other accounnts:

japan

usa

and i cant log into any of them, i have disabled media servers and i have done a connection test witch it said was a succes. plz help me

p.s. I live in the uk

THX in advance

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Trx07

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#2 Trx07
Member since 2007 • 1851 Posts
(bump) plz help!plz (bump)
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sgallag_play

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#3 sgallag_play
Member since 2006 • 2007 Posts
What nat type are you and are you Wired or Wireless
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Trx07

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#4 Trx07
Member since 2007 • 1851 Posts
wireless
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LtColJaxson

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#5 LtColJaxson
Member since 2005 • 3233 Posts

That happened to me on Thursday's update. It usually will fix itself.

If it doesn't, delete you internet cache and history and sometimes it will work again.

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Trx07

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#6 Trx07
Member since 2007 • 1851 Posts
ok i will wait till tomoz :( i realy realy realy wanted to play skate online :(
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LtColJaxson

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#7 LtColJaxson
Member since 2005 • 3233 Posts
Try going into the Internet Browser, and deleting the internet cache. Then see if you can sign in.
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Trx07

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#8 Trx07
Member since 2007 • 1851 Posts
^ nope dident work, still get the error :(
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JoKeR_421

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#9 JoKeR_421
Member since 2006 • 8920 Posts
ok, go to settings, scroll all the way down to network settings, and click, then scroll again down to media server connection, and DISABLE that, turn off smoothing and ps2 upscaler put it on normal, then try to go to internet connection settings and try to connect and check ur connection there, if everyhtin worked, then try to log in ur account, if that didnt work, call sony, cuz i had the same problem, and i did all that, and it worked, no problems since then, so give it a spin, let me know if it helped
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Trx07

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#10 Trx07
Member since 2007 • 1851 Posts

thanks for all the help guys but no none of tht worked :(

Internet test (onps3)

Obtating IP address: success

Connecting to internet: succes

PLAYSTSTION network: TIME OUT

Upnp: ----

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Trx07

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#11 Trx07
Member since 2007 • 1851 Posts
anybody got the number for sony?
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calducciano

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#12 calducciano
Member since 2005 • 1525 Posts

http://www.gamespot.com/users/calducciano/show_blog_entry.php?topic_id=m-100-25197006

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Jbul

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#13 Jbul
Member since 2007 • 4838 Posts

http://www.gamespot.com/users/calducciano/show_blog_entry.php?topic_id=m-100-25197006

calducciano

Settle down man... it's just a game site's opinion. :/

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LtColJaxson

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#14 LtColJaxson
Member since 2005 • 3233 Posts

anybody got the number for sony?Trx07

I hope you already found the number, sorry nobody responded beforehand.

Sony's customer service line is: 1-800-345-7669.

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Trx07

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#15 Trx07
Member since 2007 • 1851 Posts
^ is that for the uk??
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Trx07

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#16 Trx07
Member since 2007 • 1851 Posts

i'm calling it first thing in the morning ( its 1:16 in the night! here in the uk)

wish me luck!

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LtColJaxson

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#17 LtColJaxson
Member since 2005 • 3233 Posts

Sorry, didn't know you were in the UK.

I glanced at my Canadian PS3 box, and got the number from there.

Yeah, good luck nevertheless buddy. Hope you can get it fixed, tell me what happens - Could be useful to know how to fix this in the future.

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joao_uesb

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#18 joao_uesb
Member since 2004 • 25 Posts
I have the same problem here, I'm from Brazil and I have a USA PS3 and USA and Japanese account. I can't log in since Yesterday. In a local forum have some people reporting the same problem... none knows what's happening...
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Trx07

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#19 Trx07
Member since 2007 • 1851 Posts

ok i'm going to call sony in about an hour or so, so i will let you know what happend.

its my first time calling sony, i'm so excited LOL!

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LtColJaxson

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#20 LtColJaxson
Member since 2005 • 3233 Posts
Well?
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Trx07

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#21 Trx07
Member since 2007 • 1851 Posts

ok, after 2 days of calling up sony the problem is solved, i dident know what DMZ was and how to set it up, my uncle said that my router dose not sopourt DMZ and he forwarwed the port manauly, nothing solved, i called sony again and they said that i should call up netgear and tell them to set a DMZ, welli did and they told me everything setp-by-step and its solved! i set-up a DMZ on my router and thats it!!

HERES a stpe by step guide to set up a DMZ on a NETGEAR router only! i cant guarantee anything

Copyright 2007 lol

1) Go to start and then go to run, type in CMD.

2) a black dos ox should appeear.

3) type in the box ipconfig and press enter

4) see your ip address from there

5) go to internet explorer and type that ip address in the address bar/

6) put in your username and password ( if u dont know call netgear)

7) on the left hand side you have a menu bar

8) click on WAN settings in the menu ar

9) you should now see a window with some settings init and sometihng saying DMZ

10) click DMZ and put the IP address of your PS3, you can find that under:

System infromation

11) press accept and enjoi!!!!!!!!!!!!!!!!!