Can't create PSN account. It says incorrect email/password but it shouldn't.

This topic is locked from further discussion.

Avatar image for gamermanps2
gamermanps2

1220

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#1 gamermanps2
Member since 2006 • 1220 Posts

Just got a PS3, I connected to the internet fine and downloaded the update.
However when I try to enter my email address and password (the very same address and password I just used to log into this site) it says it is incorrect.
The same thing happens when I try to create an account via the PS3 website, and I've even tried a friends email address and it said that was "incorrect" too.
Why is it saying that my email address and password that I use every day is "incorrect"?

Please help.

Avatar image for MURDA_B
MURDA_B

2879

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#2 MURDA_B
Member since 2008 • 2879 Posts

did you cofirm it on the ps3 website

Avatar image for gamermanps2
gamermanps2

1220

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#3 gamermanps2
Member since 2006 • 1220 Posts

did you cofirm it on the ps3 website

MURDA_B

What do you mean by this?
I tried it first via the PS3 console, then I tried it on the PS3 website but it made no difference.

Avatar image for jl1080
jl1080

52

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#4 jl1080
Member since 2006 • 52 Posts
I think they send you an email to confirm the account before you can actually log in.
Avatar image for gamermanps2
gamermanps2

1220

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#5 gamermanps2
Member since 2006 • 1220 Posts

That's good to know but where I'm having problems is when you have to enter your details to CREATE your acount in the first place.

It's just really strange, it's like someone asking for your name and when you tell them they says it's wrong.

Avatar image for gamermanps2
gamermanps2

1220

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#6 gamermanps2
Member since 2006 • 1220 Posts

https://store.playstation.com/accounts/register/beginNewAccountRegistrationFlow.action

This is where the problem is, on the 3rd stage:

"Enter the sign-in information for the master account that will be associated with the new sub account."

This is the result:

"The sign-in ID and password combination is not correct.

Please check your entries carefully."

I don't know what I'm doing wrong.

Avatar image for GodofBigMacs
GodofBigMacs

6440

Forum Posts

0

Wiki Points

0

Followers

Reviews: 3

User Lists: 0

#7 GodofBigMacs
Member since 2008 • 6440 Posts

https://store.playstation.com/accounts/register/beginNewAccountRegistrationFlow.action

This is where the problem is, on the 3rd stage:

"Enter the sign-in information for the master account that will be associated with the new sub account."

This is the result:

"The sign-in ID and password combination is not correct.

Please check your entries carefully."

I don't know what I'm doing wrong.

gamermanps2

Create a NEW account, not a sub-account. Unless you created an account already, you will be creating a new master account. Because they were asking for your e-mail address of your master account.

Avatar image for BenderUnit22
BenderUnit22

9597

Forum Posts

0

Wiki Points

0

Followers

Reviews: 22

User Lists: 0

#8 BenderUnit22
Member since 2006 • 9597 Posts
From the error message, I assume you make a sub account. To make a sub-account, you first need to have a master account (for example parents) and that's the information the system can't find. I'm guessing you don't really want a sub account, so make a master account.
Avatar image for donmega1
donmega1

1456

Forum Posts

0

Wiki Points

0

Followers

Reviews: 1

User Lists: 0

#9 donmega1
Member since 2003 • 1456 Posts

did you do a system update first?

Avatar image for gamermanps2
gamermanps2

1220

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#10 gamermanps2
Member since 2006 • 1220 Posts
Ok it looks like that could be the problem but I can't find where to make a master account anywhere all links on the ps3 and on the ps website lead me to making a sub account.
Avatar image for xrt14
xrt14

25

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#11 xrt14
Member since 2011 • 25 Posts
stupid acount i need to create an acount can some one please help me
Avatar image for kadeem650
kadeem650

25

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#13 kadeem650
Member since 2010 • 25 Posts
(sarcastic)WOW!.....why dont you try...creating an account ????
Avatar image for ShangTsung17
ShangTsung17

839

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#14 ShangTsung17
Member since 2011 • 839 Posts

psn is really weird about signing in.. i lost my original account cause for whatever reason it just decided to quit accepting my information, tells me its wrong even tho its not.. had to create a whole new account just to purchase DLC, and when it decides to quit accepting this one i'll have to create yet another.. :roll:

Avatar image for verbtex
verbtex

9196

Forum Posts

0

Wiki Points

0

Followers

Reviews: 5

User Lists: 0

#15 verbtex  Moderator
Member since 2006 • 9196 Posts

This thread is old. Feel free to create a new discusison.