[QUOTE="Manibou"]I have been looking to buy a gaming computer for some time now, and finally feel as though the time is right to do so. However I hear piss poor reviews about almost all the sites I looked at. These include Dell, CyberPower PC, and Ibuypower. Even though Dell appears to be the best of these three companies, I know I can get more choices and much more for my money by going with CP PC or IBP. However I have heard horror stories about their customer service and people who receive computers that crash in just minutes after taking them out of the box. To let you know I am in the $1400-$1700 dollar range, and hope to get my moneys worth. This means i7, 4870 x2 and everything else required to run those components. Now I made that build on CP PC for $1603, but cant do it on dell for under $2000. Should I buy from one of these sites, or is there another one that you guys trust and know is reliable?neatfeatguy
About 3 years back when I only knew a little about PCs and how they were put together, I did a lot of looking online at a few computer places for getting a new computer. I checked out CyberPower PC, Ibuypower and one other place (I don't remember the site) - I stayed away from Dell because I greatly dislike their builds and issues my parents had with them on a constant basis, I also avoided Alienware (good company, just over priced for my blood).
After reading up on customer reviews on CyberPower, Ibuypower and that 3rd company....well....the good always seemed to far out weigh the bad reviews so at that point I went based on cost.
I know that Ibuypower (since that's who I went with) uses as little namebrand products as they can to save the consumer money and to better pad their pockets. Only things in my PC that I recognized with namebrands was my video cards (from EVGA) and my memory (Corsair). Everything else was unknown brands to me or cheap costing products (I was given some low end EVGA MB, it worked, but was cheap compared to what was out there).
All in all, I'd have to say that Ibuypower held true to their word on delivery date; my computer showed up right ontime. They sent me a new HDD when the one I had that came with the PC died after about 6months of use and had an RMA in the box for the bad one. Other then that, things were good with my PC.
However, I wouldn't recommend trying to talk with their Tech Department.....none too bright there. I wanted to upgrade my CPU and I needed to know the socket for my MB - the board was a generaic EVGA board that I couldn't find enough information on so I called Ibuypower and the guy told me it was an AM2 socket, when it was actually a 939. Little to my liking, after dropping about $130 on one of their top-end dual core CPUs, I found out it wasn't going to fit in my MB.
My overall rating for the company based on customer service, computer parts, cost and ease of use online = 6 out of 10.
They're not a bad company and if I was in a tight pinch and couldn't build my own for whatever reason, I would at least consider buying from them again. But there are other ones out there.
a response I was looking for. Thank You.
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