Problem installing video card- please help!

so i just purchased a 9600gt from bestbuy, put it in my computer's pci-e slot, and attatched the 6 pin power connector. I have onboard video and i cant get the motherboard to recognize the graphics card. Every time i turn the computer on it just uses the onboard video, i even set the default display adapter to pci-e in the bios. I tried disabling on-board video and i just got 3 beeps from my motherboard saying that it didnt detect any display adapter. I can hear the fan on the card spinning so i dont think the card is broken. By the way, i am switching from my integrated ATI chip to this nvidia card, so if this is some sort of ATI/NVIDIA problem please let me know. I also tried disabling the onboard graphics in the device manager to no avail. any suggestions?

my psu is 730 watts so i dont think thats the problem. I think the video card may be defective

Try installing drivers, a video card wont work until it has drivers.

Try installing drivers, a video card wont work until it has drivers.

Amith12

my psu is 730 watts so i dont think thats the problem. I think the video card may be defective

[QUOTE="Amith12"]

Try installing drivers, a video card wont work until it has drivers.

NSR34GTR

He's getting a display because he disabled onboard graphics using the device manager, which means he is getting into the OS.

no when i disabled onboard video, i was using onboard video to get into the bios. once i restarted the computer i couldnt see anything and i had to use the cmos jumper to reset my mobo to get my picture back.

real shame if this thing is defective, it was the last 9600gt i saw at bestbuy and it was on a 54.99 clearance sale! 54.99! for a 9600gt! it was a steal! but you get what you pay for i suppose. i really hope they have another one sitting in the storage somewhere so i dont have to just get my useless 55 dollars back. what else am i gonna buy with 55 dollars? an 8400gs?! HAH! i dont think so!

wow so i took the card back and got a 4650 as a replacement... same thing.... i plug the card in- this one needs no 6 pin power conector, and i see nothing. the only way i can see anything is by using my onboard video which i fear may be the cause of all of these problems. the motherboard is an asus M4A78T-E if that helps.

Did you uninstall the ATI drivers? Use driver sweeper, take the card out and go back to integrated. After that put the new card in and see what happens.....X360PS3AMD05

Hes not getting a display even during the POST...

no my mobo is fine, it just isnt recognizing the video card. Onboard video works just fine. I dont want onboard video because it SUCKS.

Well, if two different video cards were not recognized there's a good chance there is a problem with your motherboard.

no my mobo is fine, it just isnt recognizing the video card. Onboard video works just fine. I dont want onboard video because it SUCKS.

I know this is a pretty obvious/stupid question. But when switching from the onboard to the dedicated you are plugging in the monitor into the new card right?crazymonkey092

:|... :lol:.

I know this is a pretty obvious/stupid question. But when switching from the onboard to the dedicated you are plugging in the monitor into the new card right?crazymonkey092

If you have disabled your onboard video in the Bios and 2 cards now will not post an image, then it sounds like a possible bad pci-e slot on your motherboard. I would try using the video card in another computer if you have one available,to make sure it works just in case.

[QUOTE="crazymonkey092"]I know this is a pretty obvious/stupid question. But when switching from the onboard to the dedicated you are plugging in the monitor into the new card right?X360PS3AMD05

[QUOTE="X360PS3AMD05"][QUOTE="crazymonkey092"]I know this is a pretty obvious/stupid question. But when switching from the onboard to the dedicated you are plugging in the monitor into the new card right?NSR34GTR

no thats not the problem. and to adress the other people yes i have disabled onboard video in the bios, i also switched the default vga adapter to pci-e in the bios.

also, i have 2 pci-e slots on my mobo which are a fair distance apart in case you have large graphics cards, and in the middle of those pci-e ports, i have pci ports, one of which i am using for my wifi adapter- which works just fine. What are the odds that the 2 pci-e ports would be bad, but the pci ports in the middle would be fine? doesn't seem too likely to me.

yes i did.

I guess you have a hardware defect. Either the GPU, mobo or the power connector cable. GPU is the most likely cause.

[QUOTE="X360PS3AMD05"]Did you uninstall the ATI drivers? Use driver sweeper, take the card out and go back to integrated. After that put the new card in and see what happens.....MaoTheChimp

Hes not getting a display even during the POST...

I dont think he did.... you're gonna have to uninstall the old drive first.

[QUOTE="MaoTheChimp"]

[QUOTE="X360PS3AMD05"]Did you uninstall the ATI drivers? Use driver sweeper, take the card out and go back to integrated. After that put the new card in and see what happens.....Dogswithguns

Hes not getting a display even during the POST...

I dont think he did.... you're gonna have to uninstall the old drive first.

Regardless of whether he has the correct or incorrect display driver he should get a video signal during the POST.

my motherboard is an ASUS M4A78T-E... i have looked all over the web seeing af anyone has had a similar problem with this motherboard with no luck... the only jumpers i have on my motherboard are a cmos reset jumper and a cpu overclock jumper. i looked at my power supply status in the bios and everything looked like it was supplying power just fine.

oh and just curious when you boot up to windows, does windows see the 9600gt in device manager?

because technically i don't think you have to disable your onboard video, once your in windows you should be able to use both your onboard and the gpu graphics...assuming there's no driver conflicts.

yes maybe this is the problem, the bios only boots from the onboard gpu purhaps...

did u connect ur dvi yet?

anybody?

ehrrr i upgraded the bios to the latest version- still no signal from the 4650.

ehrrr i upgraded the bios to the latest version- still no signal from the 4650.

georgeverity

try calling your videocard makers company, xfx if i remember you saying correctly. their tech support i mean..

they might be able to help.

if not you may want to call asus,

i have called both for help before (asus and bfg), and usually they can help me out.

alright well i RMA'd the motherboard with Newegg. i said that it wouldn't detect any PCI-E video cards. hopefully they dont send me an email saying that there's nothing wrong with it. I even called asus and they said that it was probably a chipset issue and that i should RMA the motherboard... but im a bit skeptical as i haven't seen this problem anywhere else on any other forums. Well hopefully they'll send me the replacement in the next couple of days and that will be the end of it.

Because nobody lost time to access a forum before making a RMA for a motherboard with the same problem doesn't mean it never happen.

I used to work for a small computer shop (for 5 years) and had that same problem 6 times. Happened with AGP and PCI-e.

thanks for telling me that. makes me more confident that im not an complete moron.

ok first of all, u said ur computer auto matically uses the onboard video; which must mean that you have a wire plugged into ur ONBOARD GPU and not ur PCIE gpu. if thats not the case it could be the cable that is messed up or maybe even the mobo.killa4lyfe