Confusion on GFWL Account and Buying!

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sangeethmanayil

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#1 sangeethmanayil
Member since 2008 • 305 Posts

Hi GameSpotters, :)

I recently created a new XBL Account gor GFWL. So, while creating, I gave the country to USA though I'm staying in India. There wasn't any India on the list. I had also gotten a 1600MS points card. So, I need to redeem the code in it. While I'm trying to do that, it just asks me to enter the billing information. But the country is given as USA and I can't change it. So, I need answers on the below questions:

  1. Can I change my XBL Region to India? Its says an error like ".....cannot migrate non-adults, currently".
  2. If I can't, then is there any way to insert the points to my account?
  3. If not, what would I do with the points?
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sangeethmanayil

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#2 sangeethmanayil
Member since 2008 • 305 Posts

Please help me guys!

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deactivated-597bb01c846a2

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#3 deactivated-597bb01c846a2
Member since 2011 • 1495 Posts

Make a new account and this time select India.

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sangeethmanayil

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#4 sangeethmanayil
Member since 2008 • 305 Posts

Make a new account and this time select India.

Diophage
There is no India!!!
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deactivated-597bb01c846a2

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#5 deactivated-597bb01c846a2
Member since 2011 • 1495 Posts
[QUOTE="Diophage"]

Make a new account and this time select India.

sangeethmanayil
There is no India!!!

Contact Microsoft customer support.
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nintendog66

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#6 nintendog66
Member since 2006 • 2300 Posts
[QUOTE="sangeethmanayil"][QUOTE="Diophage"]

Make a new account and this time select India.

Diophage
There is no India!!!

Contact Microsoft customer support.

That ironically will redirect to a customer service agent in India. lol
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morrowindnic

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#7 morrowindnic
Member since 2004 • 1541 Posts

[QUOTE="Diophage"][QUOTE="sangeethmanayil"] There is no India!!!nintendog66
Contact Microsoft customer support.

That ironically will redirect to a customer service agent in India. lol

That made my day cause its true hahah.

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urbangamez

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#8 urbangamez
Member since 2010 • 3511 Posts

Contact MS GFWL support after visiting their website to see if your region is supported. XBL I believe supports more regions but its different post here for help GS streaming and online services

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sangeethmanayil

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#9 sangeethmanayil
Member since 2008 • 305 Posts

Contact MS GFWL support after visiting their website to see if your region is supported. XBL I believe supports more regions but its different post here for help GS streaming and online services

urbangamez
Thanks for the help. I'll try. I wonder why there isn't India's name on the list. Is there any other way for redeeming the code? When I posted the same on XBL forums, the other members told that you wouldn't get the billing info page when redeeming a code. My parent also has an account and he tried to do it from there too but still, the same appears. Anyways, I think contacting the support is the best thing to do. My dad's account also tried to migrate but still, there was no India on the list!