So my mom made a mistake and bought me a game that isn't worth a purchase...

Now, my mom doesn't ever buy me games but randomly she did this time and got me the game "The Settlers". Now, I still apperciate that she did this for me and I thanked her and I was happy that she did it but I told her the game is not worth the price tag of 30 dollars. So the next day I take it and go back to EB Games (I work at GameStop) and told them that I got it as a gift and did not want it. They told me I cannot because it is open but it is how I received the game, open unwraped and the game was placed inside. So I told them that it was how I got it, opened and the employee placed the game inside the display case. He seemed not to believe me for some reason and neglected me to return the game.

So I have a question of what should I do with it? I don't want it and I have tried playing it and im not into it at all, I don't even like those types of games.

You work at GameStop, you should know the policy.JAB991

Yeah I do, and I followed it.

What is the policy?

If it's return new games then you go back and you get your money back and if you don't you contact corporate and complain to them then get your money back.

If that's the policy then they HAVE to do the return.

I would have just kept it, it was a gift...TheSystemLord1

Edit: For some reason what I said didn't come up but I said: I would rather get a gift that wasn't a waste of my moms money.

The reviews say its buggy. Complain about that and try to get your money or a credit that way.

Complain either to the store it was bought or the company that made it.

Go in again. Even if it's the same guy tell him a different story like, "I bought this game and it's defective." It's a pretty uncommon title, and chances are, they'll give you store credit.

I've done it a about 4 or 5 times and a couple WITHOUT a receipt. You just have to give them a hard time. Hassle the guy a little. He'll do it just to shut you up.

(And just for the record, I think The Setters is a pretty good game.)

So the moral of the story is Gamestop sucks and you shouldn't support them/work for them. My friend (here we go, not a direct experience but a FRIEND'S experience) worked at Gamestop and quite frankly, their policies and methods are infuriating. Don't even think about going in there to just look around. Those jerks will come up to you and practically hump your leg to get you to buy a damn game. Get off me, I'm just looking.

I do support a company that seemingly came out of the blue in the 90's to make video games more mainstream, but I hate them for their new game policy. Namely the fact that they do this kind of crap. I will NEVER buy a new game from Gamestop.

A) They usually give you a copy of the (new) game that they had behind the counter, and put it in the case. How do you know its new?

B) It instills a lack of trust in the consumer/provider spectrum. "I'll sell you a game no problem... just don't you dare even think about cracking open that package and stealing it though. Hey! Here's an idea! We'll just open 'em all ourselves and keep them behind the counter and say they're new copies!"

C) They usually aren't as reasonably priced as a true market retailer. e.g. Wal-Mart, Best Buy, Target, etc.

What I dislike about GameStop/EBGames is when they have new games and you are the lucky customer that buys the last copy, the game case is open. They go behind the counter or back room to get the game and place disc or cart in the case. They tell you that if it needs to be returned it goes as a new game (as long stickers are still on box). When I tried to return it, they said I couldn't since the box was opened. I'm to the point to call an attorney general to complain about their practice as for one, lets wouldn't say that the copy you buy is suppose to be new, but actually it's used. Why can't GameStop/EBGames receive display boxes to take to counter so the customer knows their game will be srink wrapped new? Or have slips that you take to the counter to get the game?

The only thing I can say is....since EBGames is owned by GameStop can't a person return a new game at any GameStop/EBGame store, like one can due with Walmarts and other stores? If so, do a return at the GameStop you work at.

If it was truely open, simply tell your mom to exchange it for another game with you. When an adult tries to return something they have much better luck most of th time. Why you ask, because when an adult returns something they usually tell the truth about said return. Way way to many younger people abuse the system so they crack down on what a younger person can and can not do. I know this will more than likely get me flamed by the younger people (don't be offended if you're not the problem then i'm not talking about you).

If you work at a gamestore simply take it in and explain it to your boss. I'm sure he/she will understand and do the exchange for you.

edit. I forgot to add that if you simply tell your mom that it's not worth the 30.00 paid for it I doubt she'll be offended. She might even think you are wise for recognizing it and not spending money on worthless junk. Just explain to her why it's not worth it and get her to see you're being responsible.