Change Credit Card & Billing Info

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Gamer1729

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#1 Gamer1729
Member since 2002 • 406 Posts

I am a total access subscriber and I need to update my credit card & billing info, but when I click on the link under Account in the Option menu I am linked to GS mail page. Please help!

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drswank

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#2 drswank
Member since 2002 • 943 Posts

Got the same problem, only I'm redirected back to the Gamespot home page. Help?? :P

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gmax

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#3 gmax  Moderator
Member since 2005 • 6865 Posts
Sometimes users who have problems with that interface clear their browser cache and cookies, log back in, and then it works. Sometimes just changing browsers or trying again later might help. I have no idea why. If the problem persists you may have to contact Customer Support and try going that route.

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Gamer1729

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#4 Gamer1729
Member since 2002 • 406 Posts

Yeah that seems to have worked. I was using Chrome, and then switched to IE, which worked fine.