Can't access my stack

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dazardevil

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#1 dazardevil
Member since 2012 • 37 Posts

When I open my stack, I get a 500: internal server error.

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zanelli

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#2 zanelli  Moderator
Member since 2006 • 1222 Posts

@dazardevil: Moved to the Bug Reporting & Feedback forum.

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AQWBlaZer91

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#3  Edited By AQWBlaZer91
Member since 2010 • 868 Posts

Me too. I can't get into any of my stacks as well. I want to update two of my stacks but I can't get into any of them.

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weksi

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#4  Edited By weksi
Member since 2006 • 36 Posts

Same problem. I've contacted the support, but haven't received reply from them.

Edit: They replied to me saying "The team is aware of this issue and working on a fix."

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dlM0kn

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#5 dlM0kn
Member since 2004 • 307 Posts

Me too. Please bring back the stacks.

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bhuj

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#6 bhuj
Member since 2003 • 390 Posts

Looks like a lot more people are having this issue. Here's a workaround someone a month or so ago figured out:

@achilles123 said:

@brenohs: you can temporarily resolve the issue by adding your profile name to the stack's URL, so:

https://www.gamespot.com/profile/stacks/some-stack becomes

https://www.gamespot.com/profile/brehons/stacks/some-stack

But yeah, they seem to have changed the way URLs are constructed and didn't update stack links...

This has been an issue since about mid-November for me. Worried GS is planning to get rid of these, though I did have a 500 error clicking on an article on the main page on Monday, which tells me GS is having issues just about everywhere. Have you guys only just started not being able to access Stacks normally? Have you all not signed in or checked on your Stacks since November? If it's happening at different times for different people, something else might be going on here...

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OrigamiBomber

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#7 OrigamiBomber
Member since 2014 • 445 Posts

I really do hope that they don't get rid of stacks as I've been keeping a track of all my finished games for ages now on it. Also thanks for the solution above, it works.

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jhcho2

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#8 jhcho2
Member since 2004 • 5103 Posts

my god, how long does it take to fix a website error like this? GS is acting like there's a snag list of 1000 bugs for a game 6 years into the development cycle.