Microsoft Issues Xbox Live "Service Alert" for Xbox 360 and Xbox One

Affected services include "accessing all game features" and capturing game videos.


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Microsoft today issued a wide-ranging Xbox Live "service alert" for Xbox 360 and Xbox One. According to a post on the official Xbox Live Service Status page, the affected services on both platforms are extensive and affect the following:

  • Accessing all game features
  • Capturing game videos
  • Joining other Xbox Live members in online games
  • Managing friends lists and tracking what friends are doing
  • Posting game performance or viewing the performance of other Xbox Live members

In addition, Microsoft says there is an issue affecting the Xbox 360 right now where the console is "getting stuck on a black screen" when attempting to launch games or apps. "Hang in there!" Microsoft says, noting it is investigating all issues currently and will share an update regarding the status of these affected services as soon as they can.

"Thanks for your patience during this time," Microsoft said.

Are you experiencing any of the issues for Xbox 360 and Xbox One mentioned in this post? Let us know in the comments below!

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