GameSpot may receive revenue from affiliate and advertising partnerships for sharing this content and from purchases through links.

EA giving free PC game to anyone who bought SimCity

Maxis boss Lucy Bradshaw addresses server woes, promises free game for those with activated copy of game by March 18.

810 Comments

All gamers who purchased a copy of SimCity will receive a free digital PC title, Electronic Arts announced tonight. Those with an activated copy of SimCity by March 18 are eligible for the free game.

No Caption Provided

No further details on this promotion were divulged.

Maxis general manager Lucy Bradshaw announced the news tonight as part of a blog post addressing the SimCity server woes and how the company plans to get back on track.

Bradshaw's entire blog post is below.

"Here’s a quick update on the problems we were experiencing with SimCity--and a little something extra for people who bought the game.

The server issues which began at launch have improved significantly as we added more capacity. But some people are still experiencing response and stability problems that we’re working fast to address.

So what went wrong? The short answer is: a lot more people logged on than we expected. More people played and played in ways we never saw in the beta.

OK, we agree, that was dumb, but we are committed to fixing it. In the last 48 hours we increased server capacity by 120 percent. It’s working--the number of people who have gotten in and built cities has improved dramatically. The number of disrupted experiences has dropped by roughly 80 percent.

So we’re close to fixed, but not quite there. I’m hoping to post another update this weekend to let everyone know that the launch issues are behind us.

Something Special for Your Trouble

The good news is that SimCity is a solid hit in all major markets. The consensus among critics and players is that this is fundamentally a great game. But this SimCity is made to be played online, and if you can’t get a stable connection, you’re NOT having a good experience. So we’re not going to rest until we’ve fixed the remaining server issues.

And to get us back in your good graces, we’re going to offer you a free PC download game from the EA portfolio. On March 18, SimCity players who have activated their game will receive an email telling them how to redeem their free game.

I know that’s a little contrived--kind of like buying a present for a friend after you did something crummy. But we feel bad about what happened. We’re hoping you won’t stay mad and that we’ll be friends again when SimCity is running at 100 percent.

SimCity is a GREAT game and the people who made it are incredibly proud. Hang in there--we’ll be providing more updates throughout the weekend.

Please use a html5 video capable browser to watch videos.
This video has an invalid file format.
00:00:00
Sorry, but you can't access this content!
Please enter your date of birth to view this video

By clicking 'enter', you agree to GameSpot's
Terms of Use and Privacy Policy

Got a news tip or want to contact us directly? Email news@gamespot.com

Join the conversation
There are 810 comments about this story