After Huge Technical Issue, Oculus Has A Solution And Is Giving Away Store Credit

Yesterday, Oculus Rift headsets around the world stopped working due to a widespread and serious technical issue. Today, Oculus owned up to the issue and announced what it is doing to make it up to affected customers. If you experienced the issue--which rendered the VR headset basically useless--Oculus is giving you $15 in store credit.

"We're sorry for yesterday and want to help make this right. Thanks again for your patience," Oculus said.

Oculus also published a support post that explains how to fix the issue. It is a multi-step process, but it does not sound too involved or difficult. You can get all the instructions below.

As for the $15 in store credit, here's a link to the Oculus Game Store where you can see everything that's available. If you want to spend it all in one go, Hitman GO: VR Edition is $15.

The issue was related to a software certificate that expired. It was a serious issue, as it make Oculus Rift headsets basically nothing more than paperweights. Thankfully, Oculus responded to the problem right away and released a fix quickly.

How To Fix The Oculus Rift Runtime Error:

If you currently have the Oculus app installed:

1. Go to https://www.oculus.com/rift-patch/.
2. Click Download Install Patch to download OculusPatchMarch2018.exe.
3. Open OculusPatchMarch2018.exe.
   • If Windows asks you if you’re sure you want to open this file, click Yes.
   • If Windows Defender prompts "Windows protected your PC", click More info and then click Run anyway.

• If your antivirus software restricts the file from opening, temporarily disable your AV and continue. Please remember to re-enable your antivirus software once you've completed the repair.

Select Repair and confirm you would like to repair the Oculus software.Allow the repair process to run, download and install.Launch the Oculus app.

Shortly after the repair you will be prompted for an update. Please complete the update. The download and update may take up to 10 minutes depending on network connection.

If you uninstalled the Oculus app from your computer:

1. Go to https://www.oculus.com/setup.
2. Click Download Oculus Software to download OculusSetup.exe.
3. Open OculusSetup.exe and follow the onscreen instructions to install the latest version of the Oculus app.