A fair FORP
The graphics at the default settings are pretty bland but after bumping up the quality to the maximum settings it looked better though some things still looked low-quality.
The character customization is at the beginning quite limiting but there are some good customization options. You can change what style face, skin color and hair you have. You can also pick from the Horde and the Alliance (each side has 5 differrent races to choose from) and you can choose a "profession" for each race (such as Hunter, Druid, Paladin, etc). In addition to these options, the equipment you get in the game will change your character's appearence which is a nice addition to the customization.
As for story, there isnt one. You travel the land taking on quests from NPCs to level up and get cool weapons and items. You can also take part in PvP battles but the PvP was a little lacking.
Overall, the game is a good FORP (Fantasy Online RPG) but not incredibly great.