I don't know humch Blizzard pays Gamespot to display such high ratings, but I'm certain they're not real
And then there's the anger, stress, disappointment which are all inevitable in both raids and arena, and so little satisfaction to gain which is not in the game-play itself but in the number of emblems or badges one strives to collect, or the loot, the arena points and team rating respectively.
Cataclysm is yet another useless add-on, which urges players to level up some more, get in new boring instances and basically just start the whole repetitive labour all over again, all to one end only - to obtain better gear as quickly as possible, before other players do, and be among the first in their guild to be congratulated with "GZ" when earning a worthless achievement.
World of Warcraft appears under "similar games" regardless of one looking into an RPG game, action, strategy, or any other. It's advertised EVERYWHERE and in a most annoying manner. But what can we do against the almighty power of money - the sum Gamespot collects from Blizzard.