Something is wrong here
Graphics: not very important as u always play zoomed out so all the army details are largely not seen or appreciated properly, having that in mind, i guess Frogwares didn't care much either
Gameplay: the strategy and army customization are interesting for a bit till u figure your win combination and tactics
Multiplayer: this is what this game is suppose to be, a Massive Multiplayer game, however, matchmaking is extremely bad, completely unbalanced, with only one solution to overcome this, which is pay to get better equipment and form party with similar players. After a while this game will end up with only paying player clans, i really doubt it can be a massive multiplayer game in the state it is in.
The only fun part is when you play a well balanced game where tactics and good anticipation are the key for wining
In conclusion like other free games!! not only u have to pay to win, but also have rich friends to play with