Good Example of Devs that are Clueless and sloppy!
See the best type of loot is stuff you used to get from Rifts. It acted as a special type of currency that couldn't be traded. And the items you could get were really nice. Overall it was nice to be able to earn those items by participating in zone wide events, and by closing Rifts.
But then the Devs decided to screw the players over by completely changing how the "contribution system" worked. With the end result being that No One seems to be earning the aforementioned reward. This, combined with some other obvious mistakes, really hampers any character starting out new at this point...
The really sad part is that Rift did have potential. And the biggest problems aren't "bugs" per se, its features that the Devs have intentionally changed. Or its simple mistakes that they refuse to correct. For example: they added some special recipes to a faction vendor - which require a special reagent. But what they did was they mixed up the recipes, so you can't get the one special item you need (it only drops in another zone!)
This is just sloppy work! And if you point out this fact they (Trion Worlds) get offended with you. End result is that I predict this game's subs will drop so that they will be forced to make it F2P. Which should only take six months, or less. My problem is that I just don't play F2P games... =(