Having worked at both BB and Circuit, Circuit flat out destroys BB in terms of service. The service/replacement policies are much easier to deal with as an employee and you have greater leeway to satisfy the customer. Some BB's are fine, but some have managers who are so completley self-absorbed and after that extra margin so they can get thier crazy-@$$ bonus that the customer is nothing. Really depends on the situation. I don't know how many times I was told by a manager at BB to screw a customer if possible. Circuit rules.
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