I'm having trouble adding a 3 month XBL card

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Invisible_Kid2

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#1 Invisible_Kid2
Member since 2003 • 6330 Posts
I'm trying to add a 3 month card to my XBL account. I used a pre-paid debit card to start up my account. I don't have enough money on my pre-paid to renew for this month, but last night I bought a 3 month XBL card. When I try to put the 3 month card onto my XBL account, it says something along the lines of not enough funds in my CC, and to add another form of payment. How can I add the 3 month card without having to use my pre-paid? I'm trying to steer away from using my pre-paid debit card and using going to try to use nothing the 3 month/6 month cards.
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Invisible_Kid2

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#2 Invisible_Kid2
Member since 2003 • 6330 Posts
Just called support and got it straightened out. Basically my CC was set up for auto renew but being that my trial ended yesterday, she reset my account so I could add my 3 month card.
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deactivated-61cf0c4baf12e

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#3 deactivated-61cf0c4baf12e
Member since 2006 • 6013 Posts

One thing to keep in mind:

Now that you paid for xbox live, sometimes you may get an error when trying to use the 24/48hrs card some games come with.

If you encounter the problem, just use the xbox website instead of the console and you'll be fine ^^