I called Xbox support to ask them why my tag name is no longer allowed online and the guy told me that I have been reported by players for having an offensive name. I asked him why would my gamertag get banned now after so many years of having it and having no problem until now. I asked him to transfer me to his supervisor so I could find out the exact reason. The support supervisor tells me that the system detected a offesive word in my gamertag, the word "jackass." I asked him why the system is forcing me to make a new tag name after having it so many years and he tells me that they just recently updated system the which bans the word jackass. They were giving me a free gamertag change as compensation for this issue which I'm not happy about.
I decided to make a new gamertag but with a the word "jackass" in it to see if they really banned the word. I first tried "YouJackass" and the system tells me that name is taken. I found this weird because I was told the word jackass is ban from Xbox Live. This is what I find really fishy, the system suggested a couple of gamertags with the word jackass, "DullYouJackass" and "MintYouJackass." I tried another gamertag "YouUglyJackass" which people will find offensive than my original tag "UglyJackass" and the system tells it's me available. What the **** is going on here, if Mircosoft no longer allowed my name on Xbox Live because of the work "jackass" why would it suggest me new gamertags with the word jackass and I can even create a offensive name "YouUglyJackass." I took pictures of my tv screen showing that the system is letting me make new tag names with the word "jackass" just to have it as proof so Microsoft wouldn't tell me I was lying.
I called up Xbox support to give me an explanation why the system is forcing me to change my original name "UglyJackass" which I've had for many years but I can create a new tag with the word "jackass." The tech support guy couldn't give me an explanation so he tried to cancel the force gamertag change on his computer so I can keep my name but he couldn't. He transferred meto his supervisor and after 10 minutes on hold, I got cut off. That aggravated me even more so I called again and I specifficaly asked for a supervisor right away. She put on me hold to get a supervisor and after 30 minutes of waiting, my phone cuts off! I call back again and I'm still waiting to talk to a supervisor. I'll post the outcome once I get through with my phone call.
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