Help Please RedRing-O-Death

My buddy across the country just bought a 360 from BestBuy. He got home and tried to hook it up and he said he has the red ring of death and can't get anything working. The official thread is tooo deep to wade through. Quick question is should that light be on right away? Maybe his controler isn't hooked up or something?

Thanks.

Descriptions of the problem are in the manual. Tell him to actually look through that. If he can't figure it out then he should just take it back.

also just because you don't feel like following the rules and using the sticky doesn't make it ok.

First, I would take it back to the retailer. They should replace it if it is a recent purchase. Also, try disconnecting and reconnecting the power cable. That could be the problem. You will find that advice on the Xbox website support page. Finally, check out the last couple of pages of the "Broken 360" discussion thread.

My buddy across the country just bought a 360 from BestBuy. He got home and tried to hook it up and he said he has the red ring of death and can't get anything working. The official thread is tooo deep to wade through. Quick question is should that light be on right away? Maybe his controler isn't hooked up or something?

Thanks.

Hordak09

Thanks everyone. He didn't answer his phone so I gotta guess its headed back to store.

I would bet it was something simple like some of ya'll pointed out. Thanks again.