How to contact Sony?

Does anyone know the phone number to call Sony so I can ask a question about my PS3, and an actual person will answer? I can't really get help from an automated message, so does anyone know the phone number to actually talk to a PS3 representative? Thanks.

Phone Number

1-800-345-SONY (7669)

Hours of Operation
Monday through Saturday, 6:00 a.m. to 8:00 p.m.
Sunday, 7:00 a.m. to 6:30 p.m., Pacific Time

PS3 Support from all around the World


08705 99 88 77 Uk
http://uk.playstation.com/contact-us/
Email: help@uk.playstation.com

0818 365 065 Ireland

07033/308504 Germany

http://de.playstation.com/help-support/ps3/

Australia
1300 365 911 (Local Call Charges apply)

Postal Contact:
PlayStation Support Centre
PO Box 2033
Hornsby Northgate
NSW 1635
Hours of Operation: Mon to Fri 08.00 - 20.00, Sat 10.00 - 18.00 AEST

New Zealand
http://www.nz.playstation.com/support/contact_us.jhtml
09 415 2447 (hours of operation: Mon to Fri 09.00 - 17.00)